Jill W. Bracken, DO

★★☆☆☆

About Jill W. Bracken, DO

Categories
  • Psychiatrists
2.0 4
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this is an office that is about generating money, not good will. The receptionist lost my insurance several times and it took four months to get an Rx for my son. After we got it, we learned that every area pharmacy was out of this dosage. I had to return to the office to get a new Rx and was charged $15!!! Evidently it's MY fault the pharmacy is out of this medication. Lots of hidden BS fees with this office. If you want to take your child to an office that cares, do NOT come here.

1
★☆☆☆☆

this is an office that is about generating money, not good will. The receptionist lost my insurance several times and it took four months to get an Rx for my son. After we got it, we learned that every area pharmacy was out of this dosage. I had to return to the office to get a new Rx and was charged $15!!! Evidently it's MY fault the pharmacy is out of this medication. Lots of hidden BS fees with this office. If you want to take your child to an office that cares, do NOT come here.

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This office is stale and smells of decay. The staff is completely ignorant and incapable of giving out correct information. After stating to the woman at the front that we are self-pay, she kept repeating to not forget our insurance card when we came in. Once there, I asked her who to make the check payable to, she gives me the name of the clinic and when I hand her the check, she states, "we don't take personal checks on first visit." The doctor comes out looking like she's high on her own supply and completely disheveled. Announces she is ready for us until I tell her the situation, she then quickly says, "I guess I'm not ready then." Turns and goes back into her cave. Does this woman not know what a hair brush is? Completely unprofessional and her staff is beyond ignorant. Maybe they are taking scripts themselves. Not recommended, more of a looney bin than a professional doctor office.

1
★☆☆☆☆

This office is stale and smells of decay. The staff is completely ignorant and incapable of giving out correct information. After stating to the woman at the front that we are self-pay, she kept repeating to not forget our insurance card when we came in. Once there, I asked her who to make the check payable to, she gives me the name of the clinic and when I hand her the check, she states, "we don't take personal checks on first visit." The doctor comes out looking like she's high on her own supply and completely disheveled. Announces she is ready for us until I tell her the situation, she then quickly says, "I guess I'm not ready then." Turns and goes back into her cave. Does this woman not know what a hair brush is? Completely unprofessional and her staff is beyond ignorant. Maybe they are taking scripts themselves. Not recommended, more of a looney bin than a professional doctor office.

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I was scared to put my kids on medication, but the doctor was very informative and put me at ease. I was welcomed with a smile and a friendly voice, which was very calming as well. Everyone was super nice and helpful and appeared to be on top of everything regarding my insurance and benefits. I did have to fill out all of my paperwork before getting an appointment, but I'm glad I did because when I arrived for my appt. they knew exactly what to do and I only had to wait 5 minutes before seeing the doctor. I have learned that if I can't actually talk to someone every time I call I can atleast leave a message and they call me back everytime. Can't say that about my other doctors. I really like that they give those reminder calls for my appointments. I have never had to wait longer than 20 minutes at this office and I only had to do that one time in a 2 year time period. I would recommed this office to anyone. They are great and really care about their patients.

5
★★★★★

I was scared to put my kids on medication, but the doctor was very informative and put me at ease. I was welcomed with a smile and a friendly voice, which was very calming as well. Everyone was super nice and helpful and appeared to be on top of everything regarding my insurance and benefits. I did have to fill out all of my paperwork before getting an appointment, but I'm glad I did because when I arrived for my appt. they knew exactly what to do and I only had to wait 5 minutes before seeing the doctor. I have learned that if I can't actually talk to someone every time I call I can atleast leave a message and they call me back everytime. Can't say that about my other doctors. I really like that they give those reminder calls for my appointments. I have never had to wait longer than 20 minutes at this office and I only had to do that one time in a 2 year time period. I would recommed this office to anyone. They are great and really care about their patients.

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0 out of 1 people found this review helpful.

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Dr. Bracken is very eager to give medication. Was not impressed by the limited time we spoke and how very quickly she wanted to put a 11 year old on 2 different meds and then another one to help him sleep. Does not have her patients best interest in mind!

1
★☆☆☆☆

Dr. Bracken is very eager to give medication. Was not impressed by the limited time we spoke and how very quickly she wanted to put a 11 year old on 2 different meds and then another one to help him sleep. Does not have her patients best interest in mind!

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1 out of 1 people found this review helpful.

 

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