John E. Purpura, DDS

★★★★☆
  • 8684 15th Avenue

    Brooklyn, NY 11228

    Map & Directions
  • 917-992-5066

About John E. Purpura, DDS

Categories
  • Dentists

Health & Medical

Health & Medical
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Unfortunately my experience at East Side Smile Solutions was AWFUL. On more than one occasion I showed up for an appointment that had been confirmed a day earlier and the office was closed, lights were off and door was locked. On other occasions my doctor called out and I got there and no one had bothered to call me. I had ZOOM whitening done there as well and Dr. Gorovich burnt my face and gums so bad that I had to report them to the ZOOM company and to the appropriate business agencies. Every time I called to office the receptionist told me 'this was normal' and it took over 3 days before the doctor even called me back, and this is after I sent photos of my blisteres face and mouth to the office. The ZOOM people said that this was in NO WAY NORMAL and were very glad I reported it to them. The office is STILL requesting that I pay for this treatment after they blistered and burnt my face and mouth!

Finally I had a root canal proceedure done and they never finished it. I went in forwhat I was told was the last proceedure and AGAIN Dr. GOrovich was not there and the doctor that was on had NO IDEA What I was talking about when I told them what I was in for, and had no record of the proceedure that I was suppose to have to cap off the root canal. I walked out never to return. A year of bad service, I should have learned my lesson after the first time they screwed up. This is all true, I am a former patient and you are welcome to contact me!

0
★☆☆☆☆

Unfortunately my experience at East Side Smile Solutions was AWFUL. On more than one occasion I showed up for an appointment that had been confirmed a day earlier and the office was closed, lights were off and door was locked. On other occasions my doctor called out and I got there and no one had bothered to call me. I had ZOOM whitening done there as well and Dr. Gorovich burnt my face and gums so bad that I had to report them to the ZOOM company and to the appropriate business agencies. Every time I called to office the receptionist told me 'this was normal' and it took over 3 days before the doctor even called me back, and this is after I sent photos of my blisteres face and mouth to the office. The ZOOM people said that this was in NO WAY NORMAL and were very glad I reported it to them. The office is STILL requesting that I pay for this treatment after they blistered and burnt my face and mouth!

Finally I had a root canal proceedure done and they never finished it. I went in forwhat I was told was the last proceedure and AGAIN Dr. GOrovich was not there and the doctor that was on had NO IDEA What I was talking about when I told them what I was in for, and had no record of the proceedure that I was suppose to have to cap off the root canal. I walked out never to return. A year of bad service, I should have learned my lesson after the first time they screwed up. This is all true, I am a former patient and you are welcome to contact me!

Pros: Nothing

Cons: Everything - they are the worst

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Now that I am a patient at East Side Smile Solutions instead of dreading going to the Dentist I almost look forward to it. The staff is professional and friendly. They make me feel at home and right from the start I feel that I will have a pleasant experience. During all procedures I have had done, my comfort has been a main concern. Now without pain I feel that my teeth are being taken care of by the best.

2
★★★★★

Now that I am a patient at East Side Smile Solutions instead of dreading going to the Dentist I almost look forward to it. The staff is professional and friendly. They make me feel at home and right from the start I feel that I will have a pleasant experience. During all procedures I have had done, my comfort has been a main concern. Now without pain I feel that my teeth are being taken care of by the best.

Pros: excellent, friendly, caring

.

Over the last couple years, I have been a patient of Dr. John Purpura who was managing dental practices in Brooklyn and Virgin Islands. I did not have a chance to sit on a dental chair in St. John but made frequent trips from Manhattan to Brooklyn. Recently, he opened an office in Upper East Side and already has been acknowledged as a dental master of the neighborhood. I welcome him and his professional staff and recommend everyone to use his service.

2
★★★★★

Over the last couple years, I have been a patient of Dr. John Purpura who was managing dental practices in Brooklyn and Virgin Islands. I did not have a chance to sit on a dental chair in St. John but made frequent trips from Manhattan to Brooklyn. Recently, he opened an office in Upper East Side and already has been acknowledged as a dental master of the neighborhood. I welcome him and his professional staff and recommend everyone to use his service.

Pros: Laid-back, always offers options, expert

 

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