John H. Kellum, MD

★★★☆☆

About John H. Kellum, MD

Categories
  • Ob-Gyn

Health & Medical

Health & Medical
More choices in San Antonio:
Resultset_next

Lydia Appiah-Dwamena, MD

7400 Barlite Boulevard San Antonio, TX

Resultset_next

Christine A. De La Garza, MD

7711 Louis Pasteur Drive San Antonio, TX

2.6 5
Hi! Sign in to let us know how John H. Kellum, MD was?
Write a Review
.

On a previous occasion, my oldest son was tested for allergies, we were given a number to call for results, which always told us that there was no information. We asked the office. The staff told us that was the only info was thru this number. So even tho our ins was charged, we have NEVER received the results of the test. Now last week we were rescheduled (from an appt) to get our sons shot records (maintained at the hospital we usually use) . We told the staff that our son would have to bring our other son because my husband was having surgery the day before they had available. They said it was fine. NEVER said anything about an age or parent, or we would've simply scheduled a different day. When they get there today they at first say no they won't see him without an adult. But then she talked to a supervisor and said as long as they have my verbal consent it's ok. After waiting 1.5 hrs AND taking all vitals and such they send my son away without medical care saying that a parent had to be there, otherwise it was against the law. Would have been fine if they told us right away, but dont give permission and then make us wait 1.5 hrs first!! So the law changed in the last hour, since you said it was ok?? When I asked to speak with DR Kellum he refused to talk to me and told his girl to tell me to file a complaint with whoever I wanted, he didn't care and would even provide the phone numbers to do it. Guess he doesn't care if his staff gives quality care or not. Shows how much he himself cares about his patients. We have given them several opportunities, and they have failed each time. I believe that anyone can make a mistake, but they have sent us away without care twice now. Once for the shot records, and then today. Dr Kellum's attitude today was the final straw. Can't expect quality care from any company if the owner himself has such a bad attitude.

0
★☆☆☆☆

On a previous occasion, my oldest son was tested for allergies, we were given a number to call for results, which always told us that there was no information. We asked the office. The staff told us that was the only info was thru this number. So even tho our ins was charged, we have NEVER received the results of the test. Now last week we were rescheduled (from an appt) to get our sons shot records (maintained at the hospital we usually use) . We told the staff that our son would have to bring our other son because my husband was having surgery the day before they had available. They said it was fine. NEVER said anything about an age or parent, or we would've simply scheduled a different day. When they get there today they at first say no they won't see him without an adult. But then she talked to a supervisor and said as long as they have my verbal consent it's ok. After waiting 1.5 hrs AND taking all vitals and such they send my son away without medical care saying that a parent had to be there, otherwise it was against the law. Would have been fine if they told us right away, but dont give permission and then make us wait 1.5 hrs first!! So the law changed in the last hour, since you said it was ok?? When I asked to speak with DR Kellum he refused to talk to me and told his girl to tell me to file a complaint with whoever I wanted, he didn't care and would even provide the phone numbers to do it. Guess he doesn't care if his staff gives quality care or not. Shows how much he himself cares about his patients. We have given them several opportunities, and they have failed each time. I believe that anyone can make a mistake, but they have sent us away without care twice now. Once for the shot records, and then today. Dr Kellum's attitude today was the final straw. Can't expect quality care from any company if the owner himself has such a bad attitude.

Pros: NONE

Cons: bad attitudes, poor service, misinformation, uncaring

.

Dr. Kellum has been my ob/gyn for almost 16 years now. He delivered both of my children 9 and 10 years ago. At the time of both deliveries, we were stationed in Saudi Arabia and required extensive paperwork to be filled out, in a timely manner, in order to leave the country with our babies. Everything was done on time. He was extremely calming, reassuring, and instructed his staff to help us with any paperwork that needed to be filled out. He has always been patient and listens to all my concerns, without making me feel rushed. He has been wonderful. By far, the best doctor I've ever had. I have referred friends and family and everyone has been extremely pleased. I highly recommend Dr. Kellum.

2
★★★★★

Dr. Kellum has been my ob/gyn for almost 16 years now. He delivered both of my children 9 and 10 years ago. At the time of both deliveries, we were stationed in Saudi Arabia and required extensive paperwork to be filled out, in a timely manner, in order to leave the country with our babies. Everything was done on time. He was extremely calming, reassuring, and instructed his staff to help us with any paperwork that needed to be filled out. He has always been patient and listens to all my concerns, without making me feel rushed. He has been wonderful. By far, the best doctor I've ever had. I have referred friends and family and everyone has been extremely pleased. I highly recommend Dr. Kellum.

Pros: Exceeded expectations

Cons: None

.

I was in the hospital in labor with my first child and was scared to death. He informed me if I didn't have a C section immediately my baby would suffer brain damage. I was wisked away to another room to get it done. My family got into an argument with Kellum who admitted my baby was not in any danger but that he had somewhere else to be. When my family said that was unexceptable he got angry and left the hospital, and me waiting in the room by myself. Very unprofessional! I even made a complaint against him to the medical board.

0
★☆☆☆☆

I was in the hospital in labor with my first child and was scared to death. He informed me if I didn't have a C section immediately my baby would suffer brain damage. I was wisked away to another room to get it done. My family got into an argument with Kellum who admitted my baby was not in any danger but that he had somewhere else to be. When my family said that was unexceptable he got angry and left the hospital, and me waiting in the room by myself. Very unprofessional! I even made a complaint against him to the medical board.

Pros: None

Cons: insensitive

.

This office is sooo busy that it's worst than going to HEB on a Saturday. The phone receptionist is rude and sarcastic. I called this office and the phone rang and rang. NO ONE picked up the phone. When I finally got thru, she had the audacity to say that they had a slow day. I called my pharmacy several times to see if they got my refill request finished, but the pharmacist could not get thru either via fax. I don't understand how they keep their patients!! I will never go back and I will let everyone I know about this awful office. The doctors at this office should have a meeting to discuss their office aids.

1
★☆☆☆☆

This office is sooo busy that it's worst than going to HEB on a Saturday. The phone receptionist is rude and sarcastic. I called this office and the phone rang and rang. NO ONE picked up the phone. When I finally got thru, she had the audacity to say that they had a slow day. I called my pharmacy several times to see if they got my refill request finished, but the pharmacist could not get thru either via fax. I don't understand how they keep their patients!! I will never go back and I will let everyone I know about this awful office. The doctors at this office should have a meeting to discuss their office aids.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

All I have to say is "I love my doctor". Dr. Kellum has been my doctor for about 5 years and delivered both my two boys (now 3.5 and 1 year old). He is very compassionate and understanding of women. No fear that he is a man. He will do anything in his power to make you comfortable and makes the time to TALK to you. His office staff is wonderful and have been with him for several years. Up to date equipment in his office and a 3D sonogram machine. Never feeling rushed in his care.

PROS: Excellent physician - compassionate and caring.
CONS: Sometimes it's hard to get a NON emergency msg to him.

5
★★★★★

All I have to say is "I love my doctor". Dr. Kellum has been my doctor for about 5 years and delivered both my two boys (now 3.5 and 1 year old). He is very compassionate and understanding of women. No fear that he is a man. He will do anything in his power to make you comfortable and makes the time to TALK to you. His office staff is wonderful and have been with him for several years. Up to date equipment in his office and a 3D sonogram machine. Never feeling rushed in his care.

PROS: Excellent physician - compassionate and caring.
CONS: Sometimes it's hard to get a NON emergency msg to him.

Was this review helpful to you?
Ratings_icons Ratings_icons

John H. Kellum, MD Office Locations:

210-675-5655

7334 West Military Drive

San Antonio, TX, TX 78227

Get Directions
210-675-6724

7323 Marbach Road

San Antonio, TX, TX 78227

Get Directions
 

Wait, you're the expert.

If you've been to or used John H. Kellum, MD, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review