John M. Scarff, MD

★★★★★
  • 5380 South Rainbow Boulevard

    Las Vegas, NV 89118

    Map & Directions
  • 702-435-3900

About John M. Scarff, MD

Categories
  • Ob-Gyn

Health & Medical

Health & Medical
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First of all let me start by saying that Dr. Scarff is an amazing doctor, very personable, kind understanding and willing to spend time answering all questions. I've been a patient of his for 5 years, and have loved it more each year. I gave birth to my son in March 2011 and Dr Scarff was so supportive in the delivery room, gave me and my husband all the support we needed. Things were great until I had to request a refund for my overpayment in the office. It took them three months to refund me my 810$ and not mention I called every week and was told "well because you paid cash it takes longer to get a refund". Disgusted I gave up calling hoping that it would show up in the mail. My second run in with their office staff happened when I came in for my 6 week check up, and I requested to get an IUD. I was told to wait 7 days for my insurance approval, and to call back to make the appointment. Well at about 9 days and no word I called requested to talk to the authorization department where I was informed that my insurance had denied the request for the IUD. It struck me odd that my insurance would deny an IUD so I called in question only to find out that I wasn't denied, because they didn't ask the lady simply asked if my deductible had been met. Furious, I called them back stating that it never was denied and to please re-submit so that I can get the IUD. Two days later I receive a phone call from my insurance company to inform my personally that I was approved, and while talking to Dr Scarff's office lady she preceeded to talk about me personally to my insurance agent. The office staff at the E Sahara office are rude, out spoken, under educated and most of all out of place to think that they can talk about their patients personally to other companies. I recommend Scarff 100% just make sure to NEVER visit the E Sahara office.

5
★★★★★

First of all let me start by saying that Dr. Scarff is an amazing doctor, very personable, kind understanding and willing to spend time answering all questions. I've been a patient of his for 5 years, and have loved it more each year. I gave birth to my son in March 2011 and Dr Scarff was so supportive in the delivery room, gave me and my husband all the support we needed. Things were great until I had to request a refund for my overpayment in the office. It took them three months to refund me my 810$ and not mention I called every week and was told "well because you paid cash it takes longer to get a refund". Disgusted I gave up calling hoping that it would show up in the mail. My second run in with their office staff happened when I came in for my 6 week check up, and I requested to get an IUD. I was told to wait 7 days for my insurance approval, and to call back to make the appointment. Well at about 9 days and no word I called requested to talk to the authorization department where I was informed that my insurance had denied the request for the IUD. It struck me odd that my insurance would deny an IUD so I called in question only to find out that I wasn't denied, because they didn't ask the lady simply asked if my deductible had been met. Furious, I called them back stating that it never was denied and to please re-submit so that I can get the IUD. Two days later I receive a phone call from my insurance company to inform my personally that I was approved, and while talking to Dr Scarff's office lady she preceeded to talk about me personally to my insurance agent. The office staff at the E Sahara office are rude, out spoken, under educated and most of all out of place to think that they can talk about their patients personally to other companies. I recommend Scarff 100% just make sure to NEVER visit the E Sahara office.

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John M. Scarff, MD Office Locations:

702-435-3900

5380 South Rainbow Boulevard

Las Vegas, NV, NV 89118

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702-435-3900

1934 East Sahara Avenue

Las Vegas, NV, NV 89104

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