John T. Roberts, DMD

★☆☆☆☆
  • 4440 North East Cornell Road

    Hillsboro, OR 97124

    Map & Directions
  • 503-648-3125

About John T. Roberts, DMD

Categories
  • Dentists

Health & Medical

Health & Medical
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DON'T GO THERE!!! My family and I have been going to this office for over 2 years and everything was fine while our 2 insurances were covering every bill in full. I switched insurances and started to question the bills and some services that were not covered, and the front office staff started to be more and more rude, giving no explanation whatsoever, making it obvious that they wanted me out that door as soon as I make the payment.... They made me pay over $300 in bills that piled up without explaining any of that - "don't you get your EOB" - is they back-up question on whatever you ask... My patience was running thin, so on my last visit I didn't want to leave without her explaining things to me... I got a letter a week later from the DENTIST himself telling me that he will not allow his staff to be yelled at, and that I have asked for additional services and that is what I got, they don't know what the insurance company will pay or not.... I AM CHANGING THE DENTIST AS WE SPEAK!!!! I will not let some rude uneducated office mause treat me like an idiot and than have the "PROFESSIONAL" dentist rely on information he is getting from his lazy, rude office person without checking on his patient first.... UNPROFESSIONAL 100%.
Don't make the same misstake I have by going there - do yourself a favor and don't go there AT ALL!!!

0
★☆☆☆☆

DON'T GO THERE!!! My family and I have been going to this office for over 2 years and everything was fine while our 2 insurances were covering every bill in full. I switched insurances and started to question the bills and some services that were not covered, and the front office staff started to be more and more rude, giving no explanation whatsoever, making it obvious that they wanted me out that door as soon as I make the payment.... They made me pay over $300 in bills that piled up without explaining any of that - "don't you get your EOB" - is they back-up question on whatever you ask... My patience was running thin, so on my last visit I didn't want to leave without her explaining things to me... I got a letter a week later from the DENTIST himself telling me that he will not allow his staff to be yelled at, and that I have asked for additional services and that is what I got, they don't know what the insurance company will pay or not.... I AM CHANGING THE DENTIST AS WE SPEAK!!!! I will not let some rude uneducated office mause treat me like an idiot and than have the "PROFESSIONAL" dentist rely on information he is getting from his lazy, rude office person without checking on his patient first.... UNPROFESSIONAL 100%.
Don't make the same misstake I have by going there - do yourself a favor and don't go there AT ALL!!!

Pros: nice looking from the outside

Cons: the rudest dental office staff ever

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Be carefull about confirming your insurance coverage and ask questions about everything done during your exam. I was told they understood my coverage, yet they took a panoramic film which was neither covered or necessary. They have refused to clear my account of this $100+ charge, even after several attempts and 4 years time.

0
★☆☆☆☆

Be carefull about confirming your insurance coverage and ask questions about everything done during your exam. I was told they understood my coverage, yet they took a panoramic film which was neither covered or necessary. They have refused to clear my account of this $100+ charge, even after several attempts and 4 years time.

Pros: No pros, they don't stand apart from any other dentist

Cons: Billing practices, people in the office rude and unhelpfull in resolving billing dispute

 

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