Jordana C. Heaven, MD

★★★★☆

About Jordana C. Heaven, MD

Categories
  • Pediatricians

Health & Medical

Health & Medical
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This practice takes their phones off the hook and you get a busy signal during lunch and after hours. No voice message! It is RUDE! I had a situation that it was difficult to determine if we needed to go to the ER, and I thought the phone was ringing busy. So I wasted time trying to call back! Very Unprofessional! Their other draw back is the long wait times, plan on waiting a minimum of an hour every time. When you finally get to to see the Dr., She is nice and handled everything fine. The rest of the staff was nice, no complaints there. For me, I want a Dr's office to be more available for urgent care, more accessible with voice mail, and the ability to page a Dr or Nurse after hours.

3
★★★☆☆

This practice takes their phones off the hook and you get a busy signal during lunch and after hours. No voice message! It is RUDE! I had a situation that it was difficult to determine if we needed to go to the ER, and I thought the phone was ringing busy. So I wasted time trying to call back! Very Unprofessional! Their other draw back is the long wait times, plan on waiting a minimum of an hour every time. When you finally get to to see the Dr., She is nice and handled everything fine. The rest of the staff was nice, no complaints there. For me, I want a Dr's office to be more available for urgent care, more accessible with voice mail, and the ability to page a Dr or Nurse after hours.

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Dr. Heaven came recommended from several friends. Recently I brought my daughter to her office on short notice for a routine checkup and flu shot. Her office was bright and cheerful, her staff welcoming, and the wait time struck me as normal for any successful pediatric practice. Dr. H was warm and attentive, made my daughter feel at ease, and made me feel that she truly knows and remembers my family and cares about my child. I just can't say enough good things about Dr. Heaven as a pediatrician and about her practice overall.

5
★★★★★

Dr. Heaven came recommended from several friends. Recently I brought my daughter to her office on short notice for a routine checkup and flu shot. Her office was bright and cheerful, her staff welcoming, and the wait time struck me as normal for any successful pediatric practice. Dr. H was warm and attentive, made my daughter feel at ease, and made me feel that she truly knows and remembers my family and cares about my child. I just can't say enough good things about Dr. Heaven as a pediatrician and about her practice overall.

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My children have been patients of Dr. Heaven for five years. She is exactly what a parent hopes for in a physician. Dr. Heaven is attentive, caring, and intuitive. She not only listens to me; she asks the children what they are feeling and listens closely to them. She diagnosed my son with reflux after he complained of "heart pains" and has helped my daughter overcome recurrent ear infections. Occasionally there is a wait, but this usually happens when we have been "worked in" on a same-day sick visit. The staff is consistently courteous and makes even unhappy events like shots more bearable.

I have recommended Dr. Heaven to friends and other moms love her as much as we do - I was in the gym one day and overheard two moms discussing pediatricians - one mom was adamantly insisting that the other mom try Dr. H's office and couldn't say enough nice things about her!!

5
★★★★★

My children have been patients of Dr. Heaven for five years. She is exactly what a parent hopes for in a physician. Dr. Heaven is attentive, caring, and intuitive. She not only listens to me; she asks the children what they are feeling and listens closely to them. She diagnosed my son with reflux after he complained of "heart pains" and has helped my daughter overcome recurrent ear infections. Occasionally there is a wait, but this usually happens when we have been "worked in" on a same-day sick visit. The staff is consistently courteous and makes even unhappy events like shots more bearable.

I have recommended Dr. Heaven to friends and other moms love her as much as we do - I was in the gym one day and overheard two moms discussing pediatricians - one mom was adamantly insisting that the other mom try Dr. H's office and couldn't say enough nice things about her!!

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We recently decided to try this practice as it got rave reviews by people. However, I have not seen what everyone else sees in this practice. Both times waited more than an hour past our appointment time. Dr. Heaven also was highly recommended and we have failed to see the reasons. She did not apologize for seeing us 70 minutes past our appointment time, then she proceeded to mis-diagnose my child. She vaguely listened to what his symptoms were then focused on the tummy troubles. When I voiced concern to Dr. Heaven that I thought the tummy might not be the main problem she pooh-poohed me and said it was, all while looking at her computer and not making eye-contact with me. Since that visit my child has stopped breathing while sleeping due to severe congestion and has woken gagging. We immediately took him to Dr. Griffin at Kaiser and got an anti-biotic and a proper course of action for his symptoms. I would highly recommend searching elsewhere for care for you child.

1
★☆☆☆☆

We recently decided to try this practice as it got rave reviews by people. However, I have not seen what everyone else sees in this practice. Both times waited more than an hour past our appointment time. Dr. Heaven also was highly recommended and we have failed to see the reasons. She did not apologize for seeing us 70 minutes past our appointment time, then she proceeded to mis-diagnose my child. She vaguely listened to what his symptoms were then focused on the tummy troubles. When I voiced concern to Dr. Heaven that I thought the tummy might not be the main problem she pooh-poohed me and said it was, all while looking at her computer and not making eye-contact with me. Since that visit my child has stopped breathing while sleeping due to severe congestion and has woken gagging. We immediately took him to Dr. Griffin at Kaiser and got an anti-biotic and a proper course of action for his symptoms. I would highly recommend searching elsewhere for care for you child.

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1 out of 1 people found this review helpful.

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I love the practice. They are great for the community and the doctors are very friendly and knowledgeable. I like Dr. Heaven too. I think it's great they are one of the only offices in the county to take peachstate and peachcare, but sometimes the offices are crowded. I've never had to wait less than 20-30 minutes to see the doctor, but they are that great it's well worth it if you have to wait.

4
★★★★☆

I love the practice. They are great for the community and the doctors are very friendly and knowledgeable. I like Dr. Heaven too. I think it's great they are one of the only offices in the county to take peachstate and peachcare, but sometimes the offices are crowded. I've never had to wait less than 20-30 minutes to see the doctor, but they are that great it's well worth it if you have to wait.

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I've been using Woodstock Pediatric Medicine for my kids since I moved to Woodstock in 2000. The entire staff is great, but Dr. Heaven makes the practice. She is intelligent, well-spoken, kind, practical, conservative, and easy to talk to. She's a mom herself, so she understands where I'm coming from and the challenges of keeping kids healthy. I would highly recommend this practice--and specifically Dr. Heaven. She's been heavenly for our family. Smile.

5
★★★★★

I've been using Woodstock Pediatric Medicine for my kids since I moved to Woodstock in 2000. The entire staff is great, but Dr. Heaven makes the practice. She is intelligent, well-spoken, kind, practical, conservative, and easy to talk to. She's a mom herself, so she understands where I'm coming from and the challenges of keeping kids healthy. I would highly recommend this practice--and specifically Dr. Heaven. She's been heavenly for our family. Smile.

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1 out of 1 people found this review helpful.

 

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