Jorge A. Suarez, MD

★☆☆☆☆

About Jorge A. Suarez, MD

Categories
  • Family Practice Doctors

Health & Medical

Health & Medical
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I was referred to this place by the minute Clinic down the . I signed in and waited and waited and waited. "Daniel" said he had been there for 30 minutes. There were two xeroxed signs posted. They were written in very bad English. Other than Daniel, the place was empty. When the receptionist finally spoke to "Daniel", I asked how long it would be. She looked at me, annoyed, and said it would take at least 30 minutes just to verify the insurance. I told her that it wasn't necessary. I told her I had cash and that it was more important for me to get in to see the doctor as soon as possible. She said it was clinic policy.
. I don't blame the doctor. He is no doubt very dedicated and professional, but his staff is horrible and he needs to adjust some of his policies or change his staff. I am not sure which is the bigger problem.

0
★☆☆☆☆

I was referred to this place by the minute Clinic down the . I signed in and waited and waited and waited. "Daniel" said he had been there for 30 minutes. There were two xeroxed signs posted. They were written in very bad English. Other than Daniel, the place was empty. When the receptionist finally spoke to "Daniel", I asked how long it would be. She looked at me, annoyed, and said it would take at least 30 minutes just to verify the insurance. I told her that it wasn't necessary. I told her I had cash and that it was more important for me to get in to see the doctor as soon as possible. She said it was clinic policy.
. I don't blame the doctor. He is no doubt very dedicated and professional, but his staff is horrible and he needs to adjust some of his policies or change his staff. I am not sure which is the bigger problem.

Pros: neat and clean. the doctor seemed concerned

Cons: The staff was horrible. They were rude and uncaring.

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This office is run more like a business and less like a medical clinic. The staff is unapologetic in regards to long wait times. They also lack the caring and courteous nature that you expect from a medical care facility. In interacting with their staff, it becomes obvious that they are more concerned with billing patients than they are treating them. On a scale of 0 low to 10 high, their people skills get a "1". It is also their routine practice to collect cash from patients that are paying with insurance. They ask you to return for a refund AFTER your insurance is billed successfully. Just not a very classy organization - very weak people skills. Only use this clinic if you want to be treated like a number.

0
★☆☆☆☆

This office is run more like a business and less like a medical clinic. The staff is unapologetic in regards to long wait times. They also lack the caring and courteous nature that you expect from a medical care facility. In interacting with their staff, it becomes obvious that they are more concerned with billing patients than they are treating them. On a scale of 0 low to 10 high, their people skills get a "1". It is also their routine practice to collect cash from patients that are paying with insurance. They ask you to return for a refund AFTER your insurance is billed successfully. Just not a very classy organization - very weak people skills. Only use this clinic if you want to be treated like a number.

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Very bad patient service, starting with the rude receptionist, not sure why she refuses to give appointments even when is an emergency, not sure if the Doctor is aware of this situation but If you ever try to call him or talk to him, his staff will never let it happen...Very bad experience, I am changing doctors.

0
★☆☆☆☆

Very bad patient service, starting with the rude receptionist, not sure why she refuses to give appointments even when is an emergency, not sure if the Doctor is aware of this situation but If you ever try to call him or talk to him, his staff will never let it happen...Very bad experience, I am changing doctors.

Pros: none

Cons: bad service

 

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