Julia Giyaur, MD

★★★☆☆
  • 2769 Coney Island Avenue 3rd Floor

    Brooklyn, NY 11235

    Map & Directions
  • 718-676-6464

About Julia Giyaur, MD

Categories
  • Laser Eye Surgeons
  • Ophthalmologists
  • Cataract Treatment

Health & Medical

Health & Medical
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Dr. Giyaur is a wonderful eye doctor and a very pleasant person. She seems to really care about her patients. She spent a lot of time with me to make sure I understood the nature of the problem and the treatment she recommended. I will definitely be coming back to her. I already recommended her to my aunt. BTW, the office is beautiful and very modern.

5
★★★★★

Dr. Giyaur is a wonderful eye doctor and a very pleasant person. She seems to really care about her patients. She spent a lot of time with me to make sure I understood the nature of the problem and the treatment she recommended. I will definitely be coming back to her. I already recommended her to my aunt. BTW, the office is beautiful and very modern.

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Business Response:

Thank you, Karen for your review.
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What a nightmare!!! I would never go there nor would I ever recommend that office to anyone who values their time. People that work there are a bunch of inadequate, scanty, deficient individuals who do not posses any skills that pertain to medical office management.

After waiting for an hour and a half to the see the doctor I asked someone who appear to be the office manager how much longer I would have to wait I was told that I looked like I was enjoying my book and that I should continue doing so. Half an hour later after that I left after seeing a person going in before me who was there for 10 minutes. After asking one of the receptionists why that is she told me it was because she is a doctor??? Needless to say I wanted to leave as soon as possible, it took me 10 minutes of forceful conversation to get my co-payment back.

1
★☆☆☆☆

What a nightmare!!! I would never go there nor would I ever recommend that office to anyone who values their time. People that work there are a bunch of inadequate, scanty, deficient individuals who do not posses any skills that pertain to medical office management.

After waiting for an hour and a half to the see the doctor I asked someone who appear to be the office manager how much longer I would have to wait I was told that I looked like I was enjoying my book and that I should continue doing so. Half an hour later after that I left after seeing a person going in before me who was there for 10 minutes. After asking one of the receptionists why that is she told me it was because she is a doctor??? Needless to say I wanted to leave as soon as possible, it took me 10 minutes of forceful conversation to get my co-payment back.

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Business Response:

Dear Helen We apologize for the inconvenience that we may have caused you. It seems that you caught us on our "off" day. On that evening we had a new staff member at the front desk in our Rego Park office and it appears that she was not able to handle the busy evening schedule. It seems that she was not able to successfully register you and verify your insurance in the appropriate amount of time and failed to seek help from more experienced staff members and notify me. We have investigated this matter since then, and implemented more/longer training for new staff members. Again, please accept our apologies. Sincerely, Julia Giyaur, MD @ New York Laser Vision in Rego Park

More about Julia Giyaur, MD

Care Philosophy: Dr, Julia Giyaur is a founder and director of New York Laser Vision - a comprehensive ophthalmology (eye care) center in Brooklyn and Queens, NY. Dr. Giyaur, emphasizes personalized approach to each and every patient. From cataract surgery to Laser Vision correction to comprehensive eye exams or Botox/Juvederm injections, she is personally involved with every single patient. Many patients in New York area have benefited from her experience and expertise. We offer the latest in technology and use the most innovative methods for best results. We fight hard to preserve and improve your most important sense - your vision. Dr. Giyaur believes that patient trust and comfort with their eye surgeon takes time to build. She puts emphasis on educating her patients, explaining the nature or their eye condition, and discussing the treatment alternatives. We will help you to get rid of your eyeglasses/contacts, but if you prefer to wear them we make sure your prescription is correct.

 

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