Julia K. Lam, MD

★☆☆☆☆

About Julia K. Lam, MD

Categories
  • Psychiatrists

Health & Medical

Health & Medical
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I went to Dr. Lam for over a year, simply because I needed someone to continue to write my prescription. She is a joke. She is cold, demeaning, unorganized, never remembers who you are and her true purpose seems to be making the prescription companies money. Her office is extremely messy and covered in free prescription trials. She continued to try to push new, expensive medicines on me that didn't work and gave horrible side effects. Luckily, I know myself and my illness as I have dealt with it for 20 years, and basically I just had to tell her what to do. As for the "receptionist". Where to even start. She doesn't answer the phones, as she explains that she is so busy, she just lets the messages pile up and then returns phone calls. You don't deal with her in person, only over the phone. She is the rudest, most unprofessional person I have ever dealt with in any type of Dr's office, customer service or any other capacity. And I have been a teacher, counselor and worked in office settings with very unruly and immature people. After leaving me a long lecturing demeaning message about how much money I owed them, which was incorrect by several hundred dollars, we then had several horrible phone conversations where she wouldn't let me talk. Very long story short, she made a lot of accusations and said very rude things to me, and then refused to let me speak to her or address any of them. This woman should never be allowed in a job that deals with people. I sure hope she never get a call from someone with a mental illness that is having issues as she could severely damage them. I have actually contacted ethics board about her and Dr. Lam. I really hope that people do their research and find another doctor.

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★☆☆☆☆

I went to Dr. Lam for over a year, simply because I needed someone to continue to write my prescription. She is a joke. She is cold, demeaning, unorganized, never remembers who you are and her true purpose seems to be making the prescription companies money. Her office is extremely messy and covered in free prescription trials. She continued to try to push new, expensive medicines on me that didn't work and gave horrible side effects. Luckily, I know myself and my illness as I have dealt with it for 20 years, and basically I just had to tell her what to do. As for the "receptionist". Where to even start. She doesn't answer the phones, as she explains that she is so busy, she just lets the messages pile up and then returns phone calls. You don't deal with her in person, only over the phone. She is the rudest, most unprofessional person I have ever dealt with in any type of Dr's office, customer service or any other capacity. And I have been a teacher, counselor and worked in office settings with very unruly and immature people. After leaving me a long lecturing demeaning message about how much money I owed them, which was incorrect by several hundred dollars, we then had several horrible phone conversations where she wouldn't let me talk. Very long story short, she made a lot of accusations and said very rude things to me, and then refused to let me speak to her or address any of them. This woman should never be allowed in a job that deals with people. I sure hope she never get a call from someone with a mental illness that is having issues as she could severely damage them. I have actually contacted ethics board about her and Dr. Lam. I really hope that people do their research and find another doctor.

Pros: Wait time is not bad

Cons: Everthing else,

 

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