Karen A. Genter, DC

★★★☆☆
  • 10900 Menaul Boulevard North East Suite A

    Albuquerque, NM 87112

    Map & Directions
  • 505-292-2226

About Karen A. Genter, DC

Categories
  • Chiropractors

Health & Medical

Health & Medical
More choices in Albuquerque:
Resultset_next

Integrative Health Ctr

5310 Homestead Rd Ne # 4 Albuquerque, NM

Resultset_next

David B. Greif, DC

8625 Golf Course Road North West Suite A2 Albuquerque, NM

3.0 3
Hi! Sign in to let us know how Karen A. Genter, DC was?
Write a Review
.

I set up an appointment for me and my son. I went in and filled out paperwork and gave them my insurance cards. They charged me my copay, and paid that without complaining. The receptionist could have told me before my appointment started that I would have to pay more because of my insurance deductible. I waited for the doctor for 20 minutes and I went though the appointment. My hips felt worse than when I went in and I had trouble sleeping that night. The receptionist then told me after my appointment was done that I would have to pay more. I felt taken advantage of and wouldn't have gone though the appointment if I would have known about the extra charges. When I received the information from the insurance company, I called High Desert Chiropractic and Wellness to try to understand why I was told at the end of the appointment about the extra charges. The receptionist told me that she had explained the charges at the time of the appointment. I explained that if I had been told before the appointment, I would have left. I told her that because she told me at the end of the appointment, I had no choice but to pay the extra charges. It is the responsibility of each business to explain to their customers what the charges are and what you will receive before the appointment. They waited until after the appointment was finished. I will not go back, I will warn people about this company and advise them not to go.

1
★☆☆☆☆

I set up an appointment for me and my son. I went in and filled out paperwork and gave them my insurance cards. They charged me my copay, and paid that without complaining. The receptionist could have told me before my appointment started that I would have to pay more because of my insurance deductible. I waited for the doctor for 20 minutes and I went though the appointment. My hips felt worse than when I went in and I had trouble sleeping that night. The receptionist then told me after my appointment was done that I would have to pay more. I felt taken advantage of and wouldn't have gone though the appointment if I would have known about the extra charges. When I received the information from the insurance company, I called High Desert Chiropractic and Wellness to try to understand why I was told at the end of the appointment about the extra charges. The receptionist told me that she had explained the charges at the time of the appointment. I explained that if I had been told before the appointment, I would have left. I told her that because she told me at the end of the appointment, I had no choice but to pay the extra charges. It is the responsibility of each business to explain to their customers what the charges are and what you will receive before the appointment. They waited until after the appointment was finished. I will not go back, I will warn people about this company and advise them not to go.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Please pay up front or do not use this office. Their business practices are questionable at best even though the Dr. gives a good adjustment. It is not worth the hassle.

3
★★★☆☆

Please pay up front or do not use this office. Their business practices are questionable at best even though the Dr. gives a good adjustment. It is not worth the hassle.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had such a great experience at this center. The front desk staff was wonderful and gave me a bunch of info on other alternative therapies that i had questions about. The chiropractic adjustment was great and made me feel so much better. They were very kind and professional and i would highly reccomend them to anyone. I have referred some friends there and they loved it too!

5
★★★★★

I had such a great experience at this center. The front desk staff was wonderful and gave me a bunch of info on other alternative therapies that i had questions about. The chiropractic adjustment was great and made me feel so much better. They were very kind and professional and i would highly reccomend them to anyone. I have referred some friends there and they loved it too!

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Karen A. Genter, DC, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review