Karen E. Frazer, DDS

★★★★☆
  • 4407 Manchaca Rd

    Austin, TX 78745

    Map & Directions
  • 512-442-2295

About Karen E. Frazer, DDS

Hours
Monday: 08:00 AM - 05:00 PM
Tuesday: 08:00 AM - 06:00 PM
Wednesday: 08:00 AM - 05:00 PM
Thursday: 08:00 AM - 05:00 PM
Friday: Closed
Saturday: Closed
Sunday: Closed
3.6 5
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LIARS!!! Her billing person LIED about accepting my insurance. She told me that I needed additional pain medication that they HIGHLY RECOMMENDED. She said that I would have to pay for it up front and then I would be able to file it with my insurance and that I would be reimbursed. Keep in mind, I had already been in for a consultation and then my fiance and I both took 2 days off for the surgery. At 8am we arrived and she charged us the $600. We were shocked but feeling confident in the reimbursement we went ahead and paid it. After the surgery and recovery, I returned to work and immediately called the insurance to figure out how to get reimbursement. The guy was shocked that she had said that they worked with my insurance because they were out of network. This is why she was able to charge me. He felt bad and suggested I called back for her supervisor. He said that if they had been in network they would not have been able to charge the patient and would have had to write it off. When I called the woman, she said that I had asked if the "work with my insurance" and not if they "were in network". I was shocked. My insurance ended up paying me so I took the $600 out and reimbursed myself. (I was getting married that month.) The lady called and called for the money and I ignored her out of anger. Finally, I called to see if they would take off the $600 charge and of course she said no. I told her she had lied and she hung up on me. Soon after, I was served with papers for a small claims suit. We ended up paying but I will make sure everyone who looks her up in warned not to trust them.

1
★☆☆☆☆

LIARS!!! Her billing person LIED about accepting my insurance. She told me that I needed additional pain medication that they HIGHLY RECOMMENDED. She said that I would have to pay for it up front and then I would be able to file it with my insurance and that I would be reimbursed. Keep in mind, I had already been in for a consultation and then my fiance and I both took 2 days off for the surgery. At 8am we arrived and she charged us the $600. We were shocked but feeling confident in the reimbursement we went ahead and paid it. After the surgery and recovery, I returned to work and immediately called the insurance to figure out how to get reimbursement. The guy was shocked that she had said that they worked with my insurance because they were out of network. This is why she was able to charge me. He felt bad and suggested I called back for her supervisor. He said that if they had been in network they would not have been able to charge the patient and would have had to write it off. When I called the woman, she said that I had asked if the "work with my insurance" and not if they "were in network". I was shocked. My insurance ended up paying me so I took the $600 out and reimbursed myself. (I was getting married that month.) The lady called and called for the money and I ignored her out of anger. Finally, I called to see if they would take off the $600 charge and of course she said no. I told her she had lied and she hung up on me. Soon after, I was served with papers for a small claims suit. We ended up paying but I will make sure everyone who looks her up in warned not to trust them.

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I have been seeing Dr Frazer for almost 4 years and she is great (as is her entire staff). I recently had to have a root canal, a first, and it was pain free and my recovery was pain free also! I cannot begin to express my relief at having a root canal that was less painful than some crowns that I've gotten over the years. Thanks again for your gentle care and compassion!!!

5
★★★★★

I have been seeing Dr Frazer for almost 4 years and she is great (as is her entire staff). I recently had to have a root canal, a first, and it was pain free and my recovery was pain free also! I cannot begin to express my relief at having a root canal that was less painful than some crowns that I've gotten over the years. Thanks again for your gentle care and compassion!!!

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While searching for a dentist for myself, I came acorss Dr Frazer in the yellow pages. Not only was I able to make an appointment quickly the customer service was outstanding. The staff makes you feel very comfortable as going to the dentist is never a fun thing to do, at least for me! I got a dental exam and just needed a cleaning. The prices were resonable and the office was nice and clean. I would recommend them to family and friends. I will be going back next year for my annual exam

4
★★★★☆

While searching for a dentist for myself, I came acorss Dr Frazer in the yellow pages. Not only was I able to make an appointment quickly the customer service was outstanding. The staff makes you feel very comfortable as going to the dentist is never a fun thing to do, at least for me! I got a dental exam and just needed a cleaning. The prices were resonable and the office was nice and clean. I would recommend them to family and friends. I will be going back next year for my annual exam

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Dr. Frazer makes you feel like you are her only patient while she is seeing you. The staff there is great, they can get you in and out for a cleaning in 45 minutes, and can tell you exactly how long each procedure will take. The receptionist remembers all the patients, which is crazy, but she is great with insurance information, and can get all the information you need without you having to call over and over again to ask for it. Great office right off of Manchaca Road and Ben White.

4
★★★★☆

Dr. Frazer makes you feel like you are her only patient while she is seeing you. The staff there is great, they can get you in and out for a cleaning in 45 minutes, and can tell you exactly how long each procedure will take. The receptionist remembers all the patients, which is crazy, but she is great with insurance information, and can get all the information you need without you having to call over and over again to ask for it. Great office right off of Manchaca Road and Ben White.

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I have been searching for a good dentist that us covered under my dental plan. I made an appointment with Karen Frazer, and had a very pleasant experiance. The office staff had all of my paperwork ready to go, and the hygenist made mt appointment quick and painless.

4
★★★★☆

I have been searching for a good dentist that us covered under my dental plan. I made an appointment with Karen Frazer, and had a very pleasant experiance. The office staff had all of my paperwork ready to go, and the hygenist made mt appointment quick and painless.

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