Karen Yaeger

★★☆☆☆

About Karen Yaeger

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  • Physicians Assistants

Health & Medical

Health & Medical
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2.375 8
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I have to say that when I read the posts the other people posted I rechecked what doctors office reviews I was reading. I have to say the VFOB docs are thee best doc's and all I can say is that I trust my life with them. Not only have I been a patient for over a decade but I have recommended them to other people including my sisters!! They not only took exceptional care of me through 3 births (and no one forced pitocin or an epidural on me...)but also helped save my sister's life after post partum complications (which had nothing to do with the doctor or their care of her!!!) Not all personalities mesh obviously or else everyone would not pick a primary OBGYN but that doesn't mean the doctor is a bad doctor.

I <3 the doc's at VFOB and wouldn't want to go anywhere else!!!

2
★★★★★

I have to say that when I read the posts the other people posted I rechecked what doctors office reviews I was reading. I have to say the VFOB docs are thee best doc's and all I can say is that I trust my life with them. Not only have I been a patient for over a decade but I have recommended them to other people including my sisters!! They not only took exceptional care of me through 3 births (and no one forced pitocin or an epidural on me...)but also helped save my sister's life after post partum complications (which had nothing to do with the doctor or their care of her!!!) Not all personalities mesh obviously or else everyone would not pick a primary OBGYN but that doesn't mean the doctor is a bad doctor.

I <3 the doc's at VFOB and wouldn't want to go anywhere else!!!

Pros: everything

Cons: none

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So, I have nothing bad to say about any other docs there, they've all been quite nice and supportive. However I had the grave misfortune to have Cantorella deliver my daughter last year and it was a disaster. Some background: I had one of my routine check-ups at eight months. As I was far along, it was an internal exam. Cantorella - who seems like she's 12 - is obviously pretty green. When she stuck her finger up there to feel my cervix, she did it so violently that I was afraid she ruptured something. Well, what a surprise when the next day I had all these cramps and then my water broke as I was walking. It was one month before my due date. I rushed myself to the hospital, where I found that Cantorella was the delivery doctor on call. She pressured me into getting pitocin to hurry the process along (there was no reason for this, she just clearly didn't want the inconvenience of staying late since my contractions were slow). Then, when I was experiencing all this pain at the site of my IV, she rolled her eyes and seem to suggest that I was exaggerating (trust me, I was not, it killed - turns out they turned the drip too high).. THe delivery went smoothly, I will say.
All in all, if you are looking for a caring, compassionate and experienced OB, do not go to this doctor. They have many others who are very good, including Brown, Cadieux, Shirker, and Silverberg.

0
★☆☆☆☆

So, I have nothing bad to say about any other docs there, they've all been quite nice and supportive. However I had the grave misfortune to have Cantorella deliver my daughter last year and it was a disaster. Some background: I had one of my routine check-ups at eight months. As I was far along, it was an internal exam. Cantorella - who seems like she's 12 - is obviously pretty green. When she stuck her finger up there to feel my cervix, she did it so violently that I was afraid she ruptured something. Well, what a surprise when the next day I had all these cramps and then my water broke as I was walking. It was one month before my due date. I rushed myself to the hospital, where I found that Cantorella was the delivery doctor on call. She pressured me into getting pitocin to hurry the process along (there was no reason for this, she just clearly didn't want the inconvenience of staying late since my contractions were slow). Then, when I was experiencing all this pain at the site of my IV, she rolled her eyes and seem to suggest that I was exaggerating (trust me, I was not, it killed - turns out they turned the drip too high).. THe delivery went smoothly, I will say.
All in all, if you are looking for a caring, compassionate and experienced OB, do not go to this doctor. They have many others who are very good, including Brown, Cadieux, Shirker, and Silverberg.

Pros: none

Cons: MEAN, INSENSITIVE, NO BEDSIDE MANNER

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This practice is one of the worst doctor's offices I've been to. They move patients in and out like cattle and have little to no interaction with the patient. Upon my first exam with this office because I had just miscarried, the doctor made me feel like I was a bother. She wanted me in and out as quickly as possible. When I began to ask questions she gave me short answers and started walking towards the door before the conversation was even finished. During that time I had to call the nurses several times to follow up on tests- which they lost, as well as my entire file, to contact the nurse you must leave a voicemail and wait for them to call you back. It's the most ridiculous process I've ever heard of. Oh, and good luck getting that call back. I had to call and call and call again til someone would actually talk to me! They have no respect for their patients, you are simply a dollar sign to them and the more patients they see the more money they make. It's ashame that there isn't more we as consumers and patients can do to stop practices like this besides picking another doctor.

0
★☆☆☆☆

This practice is one of the worst doctor's offices I've been to. They move patients in and out like cattle and have little to no interaction with the patient. Upon my first exam with this office because I had just miscarried, the doctor made me feel like I was a bother. She wanted me in and out as quickly as possible. When I began to ask questions she gave me short answers and started walking towards the door before the conversation was even finished. During that time I had to call the nurses several times to follow up on tests- which they lost, as well as my entire file, to contact the nurse you must leave a voicemail and wait for them to call you back. It's the most ridiculous process I've ever heard of. Oh, and good luck getting that call back. I had to call and call and call again til someone would actually talk to me! They have no respect for their patients, you are simply a dollar sign to them and the more patients they see the more money they make. It's ashame that there isn't more we as consumers and patients can do to stop practices like this besides picking another doctor.

Cons: Terrible Office Staff, Poor Service, Poor Bed side manner

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I was a patient in my teens and early twenties because of how conveniently they are located to my house. Once i moved 10 miles away from their office, I assessed if it was worth it for me to keep continuing seeing the providers and I realized that it really wasn't to my advantage.

The doctor who almost always wears the ostentatious blue eye shadow did not make an impression on me at all, despite positive reviews on rateyourmds website. She wasn't very keen on the idea of me having a "natural" birth once i got pregnant. she assured me that I would need an epidural because "everyone does" so that really turned me off. I successfully was able to transfer to the birth center in bryn mawr where i was under the care of nurses and midwives and i feel as i received superior care as a result. concepts of holistic care and alternative methods of treatment were never foreign to them and they were able to accommodate most of my needs. i am more than glad that i decided to make the switch because i would really miss out on probably the best ob care in the area. this was a few years back and i am still seeing the midwives for my routine obgyn care.

last note on valley forge obgyn- i don't believe that they mean bad but i wouldn't expect any extraordinary care from them. they are designed to function as "typical" md office, with their overbooked schedule (may not be intentional) and cranky front desk receptionists. but objectively speaking, one deserves better.

0
★☆☆☆☆

I was a patient in my teens and early twenties because of how conveniently they are located to my house. Once i moved 10 miles away from their office, I assessed if it was worth it for me to keep continuing seeing the providers and I realized that it really wasn't to my advantage.

The doctor who almost always wears the ostentatious blue eye shadow did not make an impression on me at all, despite positive reviews on rateyourmds website. She wasn't very keen on the idea of me having a "natural" birth once i got pregnant. she assured me that I would need an epidural because "everyone does" so that really turned me off. I successfully was able to transfer to the birth center in bryn mawr where i was under the care of nurses and midwives and i feel as i received superior care as a result. concepts of holistic care and alternative methods of treatment were never foreign to them and they were able to accommodate most of my needs. i am more than glad that i decided to make the switch because i would really miss out on probably the best ob care in the area. this was a few years back and i am still seeing the midwives for my routine obgyn care.

last note on valley forge obgyn- i don't believe that they mean bad but i wouldn't expect any extraordinary care from them. they are designed to function as "typical" md office, with their overbooked schedule (may not be intentional) and cranky front desk receptionists. but objectively speaking, one deserves better.

Pros: can't think of any

Cons: a few

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I have never been happier with an OB/GYN office. Honestly, I have never been treated so well from a front desk staff at a doctor's office before. We are expecting our second child and I have a hard time fitting appointments into my business work schedule and they are willing to accommodate and schedule my appointments as late as possible.

They have a staff of very friendly doctors and nurses.

When I have a question, they call right back, if they don't answer the call right away (which most of the time they do). And I have to say that Concetta is the greatest!! I don't know how she does it because she has to be busy but she makes me feel like I am the only patient there when talking with her.

Thanks for the great support!!

2
★★★★☆

I have never been happier with an OB/GYN office. Honestly, I have never been treated so well from a front desk staff at a doctor's office before. We are expecting our second child and I have a hard time fitting appointments into my business work schedule and they are willing to accommodate and schedule my appointments as late as possible.

They have a staff of very friendly doctors and nurses.

When I have a question, they call right back, if they don't answer the call right away (which most of the time they do). And I have to say that Concetta is the greatest!! I don't know how she does it because she has to be busy but she makes me feel like I am the only patient there when talking with her.

Thanks for the great support!!

Pros: FRIENDLY front desk staff, caring nurses & doctors

Cons: Parking lot during construction

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I agree with the writer of the review dated March 5th ... I had moved out of the Phoenixville area and had finally found an OB/GYN closer to my home in NJ ... My upcoming appointment with the new OB/GYN was not routine, but rather a medical concern ... After playing phone-tag with the individual in charge of medical records, I too was told that it would take two weeks (!) for the records to be sent to the new OB/GYN and that it would cost me $20! Please - 2 weeks? I'm just over the Ben Franklin bridge ... are the records being walked over from Phoenixville to Cherry Hill? And, I'm paying $20 for this? Is the $20 to buy a couple of soft pretzels and a coke for the walk over? Aren't these my medical records? While we're at it, I too was overcharged for a procedure - didn't know this until I spoke with my insurance company ... I tcontacted the OB/GYN office for a reimbursement ... after some time, I finally received the reimbursement check ... then they had the audacity to send me a bill for the amount of the reimbursement?!? Yes, many medical providers are no longer interested in taking care of the patient, it's a business ... You could be dying as you reach the doctor's office or hospital ... but before you die, they will most certainly demand their copayment.

0
★☆☆☆☆

I agree with the writer of the review dated March 5th ... I had moved out of the Phoenixville area and had finally found an OB/GYN closer to my home in NJ ... My upcoming appointment with the new OB/GYN was not routine, but rather a medical concern ... After playing phone-tag with the individual in charge of medical records, I too was told that it would take two weeks (!) for the records to be sent to the new OB/GYN and that it would cost me $20! Please - 2 weeks? I'm just over the Ben Franklin bridge ... are the records being walked over from Phoenixville to Cherry Hill? And, I'm paying $20 for this? Is the $20 to buy a couple of soft pretzels and a coke for the walk over? Aren't these my medical records? While we're at it, I too was overcharged for a procedure - didn't know this until I spoke with my insurance company ... I tcontacted the OB/GYN office for a reimbursement ... after some time, I finally received the reimbursement check ... then they had the audacity to send me a bill for the amount of the reimbursement?!? Yes, many medical providers are no longer interested in taking care of the patient, it's a business ... You could be dying as you reach the doctor's office or hospital ... but before you die, they will most certainly demand their copayment.

Pros: uh ... well ... hmm

Cons: it's all about the money, stupid!

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Originally went to this practice b/c of cyst issues...stayed with them for general reproductive health and had excellent care throughout and after my pregnancy and childbirth. Wonderful, warm office staff - nurses and front desk knew me well and gave personal service all 9 months plus...v. responsive nurse call line for any questions or advice needed at any stage of gyn/ob issues...

2
★★★★★

Originally went to this practice b/c of cyst issues...stayed with them for general reproductive health and had excellent care throughout and after my pregnancy and childbirth. Wonderful, warm office staff - nurses and front desk knew me well and gave personal service all 9 months plus...v. responsive nurse call line for any questions or advice needed at any stage of gyn/ob issues...

Pros: personalized service, they make sure you know all docs in practice

Cons: limited parking with current hospital building project, but nothing too bad

.

I live an hour 1/2 away. I requested records because I have bleeding. I am very concerned becasue I had a Hyst. some years back. What could be sleeding? I am going to see a Dr. close to my home. I work. I phoned the office to get records they will fax me a form to fill out. It will take them up to two weeks to get the paper work out. Before they will do this they want me to pay $20, I think its unacceptable but I am willing to pay it. Then they can't take my pmt over the phone - because they are not set up for that as she stated. so they want me to mail this in and when they get my $20 and only then will they forward my medical records. Does it cost $20 to make a copy? Postage? I asked if they would just send them and I will send the check. Roxanne stated no thats no how they do things. Where is the customer service? Where is the patient care. They don't care how you are just about the $$$, $20 for that matter. When you have a credit of say $20.00 they don't send it to you. If your lucky you find out at one of your appointments. My opinion - in such a state of worry I have to deal with a unfeeling nasty money driven person. Save yourself the agravation & see a practice that sincerely cares about you and how you are, not one that just sees $$$$.

0
★☆☆☆☆

I live an hour 1/2 away. I requested records because I have bleeding. I am very concerned becasue I had a Hyst. some years back. What could be sleeding? I am going to see a Dr. close to my home. I work. I phoned the office to get records they will fax me a form to fill out. It will take them up to two weeks to get the paper work out. Before they will do this they want me to pay $20, I think its unacceptable but I am willing to pay it. Then they can't take my pmt over the phone - because they are not set up for that as she stated. so they want me to mail this in and when they get my $20 and only then will they forward my medical records. Does it cost $20 to make a copy? Postage? I asked if they would just send them and I will send the check. Roxanne stated no thats no how they do things. Where is the customer service? Where is the patient care. They don't care how you are just about the $$$, $20 for that matter. When you have a credit of say $20.00 they don't send it to you. If your lucky you find out at one of your appointments. My opinion - in such a state of worry I have to deal with a unfeeling nasty money driven person. Save yourself the agravation & see a practice that sincerely cares about you and how you are, not one that just sees $$$$.

Pros: nice waiting room

Cons: poor customer service from staff

 

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