Kathy Whooley, PT

★☆☆☆☆
  • 321 North Larchmont Boulevard Suite 825

    Los Angeles, CA 90004

    Map & Directions
  • 323-464-4458

About Kathy Whooley, PT

Categories
  • Physical Therapists

Health & Medical

Health & Medical
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NO STARS. Avoid this place like the plague. They might have the worst business office I have ever encountered in my life, in addition to questionable physical therapy services. About five years ago, I went there after a nasty car accident to receive help because they were selected through my insurance. I was very unhappy with the PT I received and the general manner in which I was treated at the office.

It gets worse, though. About two years later, they called me to say that I owed them money, which I did not- I successfully resolved the issue in my favor. Now, three years after that (five years after the initial treatment) they are once again harassing me and trying to say that I owe payment. They apparently don't retain any copies of paperwork or receipts, except for whatever was filled out at the initial appointment. They have also been very rude and condescending in their calls with me, and one office worker didn't even know what I meant when I said "clerical error."

Bottom line, find another therapy provider- you'll be glad you did.

0
★☆☆☆☆

NO STARS. Avoid this place like the plague. They might have the worst business office I have ever encountered in my life, in addition to questionable physical therapy services. About five years ago, I went there after a nasty car accident to receive help because they were selected through my insurance. I was very unhappy with the PT I received and the general manner in which I was treated at the office.

It gets worse, though. About two years later, they called me to say that I owed them money, which I did not- I successfully resolved the issue in my favor. Now, three years after that (five years after the initial treatment) they are once again harassing me and trying to say that I owe payment. They apparently don't retain any copies of paperwork or receipts, except for whatever was filled out at the initial appointment. They have also been very rude and condescending in their calls with me, and one office worker didn't even know what I meant when I said "clerical error."

Bottom line, find another therapy provider- you'll be glad you did.

Pros: location

Cons: everything else

 

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