Kaus, Kristin K, Md - Northwest Clinic For Children

★★★★☆

About Kaus, Kristin K, Md - Northwest Clinic For Children

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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Dr. Kaus saw my 9 month old daughter twice in a two week span both times advising that she did not have any noise in her lungs from phlegm (despite a chronic cough lasting more than 2 months) and that her ears were "clear" of infection. Not two days later we had to take her to urgent care where they found infections in both ears and advised that she suffered from bronchiolitis. The nurse practitioner from the urgent care spotted this immediately. Sadly, after waiting at Dr. Kaus' practice for 30 minutes past my appointment time she was unable to find the time to appropriately review her patient and missed a serious ailment. I'm sure she's a good doctor but she doesn't seem to have the time to practice medicine effectively.

2
★★☆☆☆

Dr. Kaus saw my 9 month old daughter twice in a two week span both times advising that she did not have any noise in her lungs from phlegm (despite a chronic cough lasting more than 2 months) and that her ears were "clear" of infection. Not two days later we had to take her to urgent care where they found infections in both ears and advised that she suffered from bronchiolitis. The nurse practitioner from the urgent care spotted this immediately. Sadly, after waiting at Dr. Kaus' practice for 30 minutes past my appointment time she was unable to find the time to appropriately review her patient and missed a serious ailment. I'm sure she's a good doctor but she doesn't seem to have the time to practice medicine effectively.

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Dr. Kaus is an amazing doctor but I wish she was in a different practice. The office staff isn't the most friendly and I feel like I am an inconvenience to them. Wait a minute, aren't they providing ME a service? Our bills were sent in the wrong name, to the wrong address. They used my sons first name as my last name. Any urgent call took at least an hour or two for a response from a nurse. We had to pay over $500 out of pocket for one visit because we were 'underinsured' and the front desk didn't put that on our chart. When we inquired about it, the billing office agreed it was their mistake, but changing it now would be fraud. ??? I'm still at a loss with that one. I have never had that issue ANYWHERE else. I can't even begin to tell you how aggravating this experience has been. Needless to say, we are changing pediatricians. Dr. Kaus, please get a more competent staff!!

3
★★★☆☆

Dr. Kaus is an amazing doctor but I wish she was in a different practice. The office staff isn't the most friendly and I feel like I am an inconvenience to them. Wait a minute, aren't they providing ME a service? Our bills were sent in the wrong name, to the wrong address. They used my sons first name as my last name. Any urgent call took at least an hour or two for a response from a nurse. We had to pay over $500 out of pocket for one visit because we were 'underinsured' and the front desk didn't put that on our chart. When we inquired about it, the billing office agreed it was their mistake, but changing it now would be fraud. ??? I'm still at a loss with that one. I have never had that issue ANYWHERE else. I can't even begin to tell you how aggravating this experience has been. Needless to say, we are changing pediatricians. Dr. Kaus, please get a more competent staff!!

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I seen Dr Apely I didn't like her at all. I seen Kristen she is very good with the kids. I will never go to this group again. Just calling to try to make an appt or talk to a nurse plan on being on the phone for 20mins or more. And if you finally get through and want to talk to a nurse plan on waiting 1-2hrs. It is a joke. I am changing to Cactus Peds.

4
★★★★☆

I seen Dr Apely I didn't like her at all. I seen Kristen she is very good with the kids. I will never go to this group again. Just calling to try to make an appt or talk to a nurse plan on being on the phone for 20mins or more. And if you finally get through and want to talk to a nurse plan on waiting 1-2hrs. It is a joke. I am changing to Cactus Peds.

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Dr Kaus was the first Doctor to see my daughter at the hospital after i had her shes now 15mths old and still see's her. There Friendliy fast to get an appointment as well as very Helpful to parents. they call my pharmicy as SOON as we have a Script problem always FAST to anwser Questions and a great surrounding.. also my kids love that each room is painted and Decorated differently my oldest loves the Spungebob room daughter loves the Doulphon room and my younest son Loves the Cheeta room.

5
★★★★★

Dr Kaus was the first Doctor to see my daughter at the hospital after i had her shes now 15mths old and still see's her. There Friendliy fast to get an appointment as well as very Helpful to parents. they call my pharmicy as SOON as we have a Script problem always FAST to anwser Questions and a great surrounding.. also my kids love that each room is painted and Decorated differently my oldest loves the Spungebob room daughter loves the Doulphon room and my younest son Loves the Cheeta room.

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My daughter has seen Dr. Kaus since birth (she's 2) and we are now taking our newborn twins to her. She is wonderful, kind, patient and understanding. We've also seen several other doctors within the same practice when Dr. Kaus was not available - all the doctors and nurse practitioners at NWCC have been fabulous. I would recommend Dr. Kaus and Northwest Clinic for Children to all parents!

5
★★★★★

My daughter has seen Dr. Kaus since birth (she's 2) and we are now taking our newborn twins to her. She is wonderful, kind, patient and understanding. We've also seen several other doctors within the same practice when Dr. Kaus was not available - all the doctors and nurse practitioners at NWCC have been fabulous. I would recommend Dr. Kaus and Northwest Clinic for Children to all parents!

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