Keith B. Owen, MD

★★★★☆

About Keith B. Owen, MD

Categories
  • Pediatricians

Health & Medical

Health & Medical
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I was visiting, had to go in with a sick child & went to their office. All I can say is AWESOME! The front desk
personnel were friendly, the nurses were kind, and Dr. Owen was the best! He took his time & was wonderful with my child! I wish all pediatricians were like him!

2
★★★★★

I was visiting, had to go in with a sick child & went to their office. All I can say is AWESOME! The front desk
personnel were friendly, the nurses were kind, and Dr. Owen was the best! He took his time & was wonderful with my child! I wish all pediatricians were like him!

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you are so right- the front desk staff is rude at nearly every location. love the doctors and nurses.

2
★★★★☆

you are so right- the front desk staff is rude at nearly every location. love the doctors and nurses.

Pros: great care- doctors/nurses, wait time and ease of appt

Cons: front desk staff- bartlett rude- and I have been going there since they opened

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Front Desk Staff is NOT friendly. I consider someone to be friendly when they are pleasant to deal with , smile, and greet you with a smile. Being nice to my children would be nice too. The Bartlett office does none of these things. I find them snippy and even catty talking amongst each other and doing the minimum to be helpful or friendly. Trying to get a smile out of them is immpossible even when I smile first.
For me even if the doctor is good it leaves me with a bad taste when the front desk staff is not friendly because it makes me uncomfortable. Pediatrics East would be wise to get rid of the nasty ones and get some better people to take care of their patients. Also one of the nurses was really mean to my son when he didn't want a shot. I mean, what child WANTS to get a shot. I thought she was out of line and bad with children. Another time she scolded me because we were 10 minutes late for our appointment and she had the nerve to tell us she was trying to go to lunch but couldn't because of "us" How rude! The doctor is NEVER on time for us and we usually wait at least 45 minutes to an hour to see the doctor so I don't think 10 minutes is going to hurt them.

0
★☆☆☆☆

Front Desk Staff is NOT friendly. I consider someone to be friendly when they are pleasant to deal with , smile, and greet you with a smile. Being nice to my children would be nice too. The Bartlett office does none of these things. I find them snippy and even catty talking amongst each other and doing the minimum to be helpful or friendly. Trying to get a smile out of them is immpossible even when I smile first.
For me even if the doctor is good it leaves me with a bad taste when the front desk staff is not friendly because it makes me uncomfortable. Pediatrics East would be wise to get rid of the nasty ones and get some better people to take care of their patients. Also one of the nurses was really mean to my son when he didn't want a shot. I mean, what child WANTS to get a shot. I thought she was out of line and bad with children. Another time she scolded me because we were 10 minutes late for our appointment and she had the nerve to tell us she was trying to go to lunch but couldn't because of "us" How rude! The doctor is NEVER on time for us and we usually wait at least 45 minutes to an hour to see the doctor so I don't think 10 minutes is going to hurt them.

Pros: weekend hours

Cons: rude unfriendly front desk staff and one mean nurse

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Wonderfule physicians, both of my kids love their doctor and don't mind their visits! They have morning, night, and some weekend clinics.

2
★★★★★

Wonderfule physicians, both of my kids love their doctor and don't mind their visits! They have morning, night, and some weekend clinics.

Pros: I marked appt did not begin at appintment time but seriously, these days when does it start on time with any physician.

Keith B. Owen, MD Office Locations:

901-757-3530

2002 Exeter Road

Germantown, TN, TN 38138

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901-757-3530

2004 Exeter Road

Germantown, TN, TN 38138

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901-757-3560

120 Crescent Drive

Collierville, TN, TN 38017

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