Kenneth B. Fryer, MD

★★★★☆

About Kenneth B. Fryer, MD

Categories
  • Orthopedic Surgeons

Health & Medical

Health & Medical
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3.5 2
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Dr Fryer is a very good Dr but what is terrible is his staff, Gretchen in particular. She is always in an irritable mood and makes you feel like being in the office is a huge inconvenience, I have spoken to several patients in the waiting room and they all agree. I am so fed up I am looking for a new doctor!! The receptionists are very rude and I have been several times, the wait is ALWAYS 45-60 min then another 30-60 in the room! After 60K+ in surgery's you would expect good customer service but NOPE!!!
I even drove to Pismo for an appt to try and escape Gretchen but nope, she is everywhere! The wait was much better in Pismo and the receptionist was also better.
It is a shame, Fryer is a good doctor and I like him but the staff is so terrible and makes me so mad and stressed out he is not worth it!

3
★★★☆☆

Dr Fryer is a very good Dr but what is terrible is his staff, Gretchen in particular. She is always in an irritable mood and makes you feel like being in the office is a huge inconvenience, I have spoken to several patients in the waiting room and they all agree. I am so fed up I am looking for a new doctor!! The receptionists are very rude and I have been several times, the wait is ALWAYS 45-60 min then another 30-60 in the room! After 60K+ in surgery's you would expect good customer service but NOPE!!!
I even drove to Pismo for an appt to try and escape Gretchen but nope, she is everywhere! The wait was much better in Pismo and the receptionist was also better.
It is a shame, Fryer is a good doctor and I like him but the staff is so terrible and makes me so mad and stressed out he is not worth it!

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I had gone to Dr. Fryer years ago with back trouble, so when I received a list of orthopedists to choose from and he was on the list, I chose him immediately. He's the same brilliant, caring doctor he was back then and I'm glad I went.

4
★★★★☆

I had gone to Dr. Fryer years ago with back trouble, so when I received a list of orthopedists to choose from and he was on the list, I chose him immediately. He's the same brilliant, caring doctor he was back then and I'm glad I went.

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