King Jeffrey K Md

★☆☆☆☆

About King Jeffrey K Md

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  • Doctors
  • Family Practice Doctors
  • Surgeons

Health & Medical

Health & Medical
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Absolutely atrocious customer service. The antithesis of professionalism. Tried to have the doctor call me and he wouldn't speak to me and I was told by the office staff to make an appt. When I was unable to attend the appt, I tried to call the day prior. No answering machine and no answering service so I had to call the day of to cancel 15 minutes after they opened. Was threatened that I would be charged for the visit anyways and lectured by the rudest office manager I've ever spoken to. I asked the woman to have the doctor call me. Waited 7 hours and called back and was placed on hold for 5 minutes inexplicably. I spoke to the same woman from earlier and asked her why I hadn't heard from my primary care doctor yet. She said he'd been busy all day and hadn't found the time. I informed her that I would be taking my business elsewhere because clearly I was not a priority. Primary care doctor can't find 3 minutes to call a patient of over three years????

Complete opposite of the mission statement on the website they have. Totally laughable. Will be spreading the word to Blue Cross/Blue Shield and the Ventura Chamber of Commerce if they dare try and bill me for a visit. Unbelievable

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★☆☆☆☆

Absolutely atrocious customer service. The antithesis of professionalism. Tried to have the doctor call me and he wouldn't speak to me and I was told by the office staff to make an appt. When I was unable to attend the appt, I tried to call the day prior. No answering machine and no answering service so I had to call the day of to cancel 15 minutes after they opened. Was threatened that I would be charged for the visit anyways and lectured by the rudest office manager I've ever spoken to. I asked the woman to have the doctor call me. Waited 7 hours and called back and was placed on hold for 5 minutes inexplicably. I spoke to the same woman from earlier and asked her why I hadn't heard from my primary care doctor yet. She said he'd been busy all day and hadn't found the time. I informed her that I would be taking my business elsewhere because clearly I was not a priority. Primary care doctor can't find 3 minutes to call a patient of over three years????

Complete opposite of the mission statement on the website they have. Totally laughable. Will be spreading the word to Blue Cross/Blue Shield and the Ventura Chamber of Commerce if they dare try and bill me for a visit. Unbelievable

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King Jeffrey K Md Office Locations:

805-642-8109

3438 Loma Vista Rd

Ventura, CA, CA 93003

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805-652-6524

3147 Loma Vista Road

Ventura, CA, CA 93003

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