Kirk N. Mustard, DDS

★☆☆☆☆

About Kirk N. Mustard, DDS

Categories
  • Dentists

Health & Medical

Health & Medical
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Had an appt to see Dr. Mustard late afternoon on a Thursday before holiday weekend. Received a call 2 hours prior to the appt stating that they wanted to move the appt sooner in the day. Since I work far from their office (over an hour drive), I returned call and l/m that I would need to keep the scheduled appt time as I could not possibly get there earlier. I left work early, drove to the dentist office to report promptly for my appt and found that the entire office had closed early. I called and left a message for Dr. Mustard asking for a return call to discuss my complaint of being "stood up for Dental appt". He never returned my call or apologized.
When I mentioned this to the office staff, they became very offensive and rude. They said Dr. Mustard could not possibly have closed the office early on a Holiday weekend during a day when it was beautiful and sunny outside and said they thought that maybe he had something pressing to do that afternoon?????
I thought I would solve the problem by just having our family see the other dentist- Dr. Atmar. However, every time I tried to make an appt to see Dr. Atmar, I was told she has very few openings and was steered to see Dr. Mustard instead. Apparently, Dr. Mustard has a lot more availability than the other dentists... Not going back.

1
★☆☆☆☆

Had an appt to see Dr. Mustard late afternoon on a Thursday before holiday weekend. Received a call 2 hours prior to the appt stating that they wanted to move the appt sooner in the day. Since I work far from their office (over an hour drive), I returned call and l/m that I would need to keep the scheduled appt time as I could not possibly get there earlier. I left work early, drove to the dentist office to report promptly for my appt and found that the entire office had closed early. I called and left a message for Dr. Mustard asking for a return call to discuss my complaint of being "stood up for Dental appt". He never returned my call or apologized.
When I mentioned this to the office staff, they became very offensive and rude. They said Dr. Mustard could not possibly have closed the office early on a Holiday weekend during a day when it was beautiful and sunny outside and said they thought that maybe he had something pressing to do that afternoon?????
I thought I would solve the problem by just having our family see the other dentist- Dr. Atmar. However, every time I tried to make an appt to see Dr. Atmar, I was told she has very few openings and was steered to see Dr. Mustard instead. Apparently, Dr. Mustard has a lot more availability than the other dentists... Not going back.

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