Klein, Vonda L, Md - Marietta Ob Gyn

★★★☆☆
  • 3515 Dallas Hwy Sw

    Marietta, GA 30064

    Map & Directions
  • 770-422-7574

About Klein, Vonda L, Md - Marietta Ob Gyn

Categories
  • Doctors
  • Ob-Gyn
  • Surgeons

Health & Medical

Health & Medical
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WellStar Medical Group North Cobb Womens Health

699 Church St NE 500 Marietta, GA

3.0 2
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My experience with Marietta OB/Gyn was awful, pretty much from the get-go. I came to the practice a week before I found out I was pregnant with my second child. Its a rotating practice, so every appointment is with a different provider, however they definitely steer you towards doctors instead of midwives. My first appointment with Dr. Carlos Alarcon was promising, he assured me that if I wanted to VBAC, it was an option with their practice. However, subsequent visits were not as good. I had recently been put on medication by an Endocrinologist (per my request) for a normally enlarged thyroid (goiter). I did NOT have hypothyroidism nor did I ever state I did. They continued to make assumptions every single visit I made, despite having my records faxed over and stating in every single follow up visit that I had a normal thyroid and I had been put on this medicine per my request to see if it would help with my weight and PCOS. I stopped taking the medication early into my pregnancy due to morning sickness. Each visit I met a new provider each visit the providers pretended like they hadnt seen me in a while. I kept having to say no, Im new here its nice to meet you. It was so obviously fake and RUSHED every single appointment. It was as if they expected me NOT to want to see a doctor for my monthly OB visit and just get my routine blood work or whatever else they had scheduled for me. During my first Official OB visit, they sat me down with this completely incompetent woman named Michelle who runs their insurance program/payment plans. They require you to prepay your deductible by like your 6th month of pregnancy or they will dismiss you from the practice. This woman tried to get me to get on Medicaid first, I told her that was not an option that I needed my son to have health insurance and that I was not going to drop my current plan. They had charged me 3 co-pays while I had already been seen, and so I asked Michelle to call my insurance while I was in there with her to confirm that my plan covered prenatal care at 100%. She called and confirmed. However, she kept telling me that it would all be settled at the end after I deliver and she wouldnt be clear on whether or not I would owe them $1000 for 2013 and $1000 for when I deliver in Feb of 2014. She couldnt answer any of my questions, I had to resort to calling my insurance who would then call her back. It was a nightmare. After seeing Dr. Elizabeth Tagechian for a f/up visit, I was complaining of headaches that seemed to last about 3-4 days w/o avail from acetaminophen. She told me to go see a neurologist, I said I didnt need to see a specialist about headaches and she responded with Of course you do, what if you have a tumor? That is not ok with me, at all. Im not going to be scared or bullied or pushed into that type of care. We pay doctors too much for them not to listen and push the responsibility of care onto someone else. After a subsequently awful follow up visit with Dr. Vonda Klein, I decided to leave the practice. In an effort to get a refund on the prepaid portion of my deductible, I followed the procedures necessary to do so transferred my records to a new practice, and wait for them to file w/my insurance and reconcile my account. However, when they filed my claims for the 4-5 prenatal visits to my insurance they filed them as OFFICE VISITS and not PRENATAL visits, meaning they would be collecting copays for all of those visits. When I called to follow up and find out why they improperly filed my insurance claims, they said that my care was considered office visits since I did not deliver with them. I will not be punished for deciding to leave the practice. I have filed numerous complaints and I am currently pursuing collection of prepaid deductible. Do not go to this practice all they want is your money. They dont care about their patients, they rush them out, they dont listen, and they are obviously not all aligned with a cohesive practice philosophy. I expect if a practice supports a VBAC option, that all providers support it, not just one.

1
★☆☆☆☆

My experience with Marietta OB/Gyn was awful, pretty much from the get-go. I came to the practice a week before I found out I was pregnant with my second child. Its a rotating practice, so every appointment is with a different provider, however they definitely steer you towards doctors instead of midwives. My first appointment with Dr. Carlos Alarcon was promising, he assured me that if I wanted to VBAC, it was an option with their practice. However, subsequent visits were not as good. I had recently been put on medication by an Endocrinologist (per my request) for a normally enlarged thyroid (goiter). I did NOT have hypothyroidism nor did I ever state I did. They continued to make assumptions every single visit I made, despite having my records faxed over and stating in every single follow up visit that I had a normal thyroid and I had been put on this medicine per my request to see if it would help with my weight and PCOS. I stopped taking the medication early into my pregnancy due to morning sickness. Each visit I met a new provider each visit the providers pretended like they hadnt seen me in a while. I kept having to say no, Im new here its nice to meet you. It was so obviously fake and RUSHED every single appointment. It was as if they expected me NOT to want to see a doctor for my monthly OB visit and just get my routine blood work or whatever else they had scheduled for me. During my first Official OB visit, they sat me down with this completely incompetent woman named Michelle who runs their insurance program/payment plans. They require you to prepay your deductible by like your 6th month of pregnancy or they will dismiss you from the practice. This woman tried to get me to get on Medicaid first, I told her that was not an option that I needed my son to have health insurance and that I was not going to drop my current plan. They had charged me 3 co-pays while I had already been seen, and so I asked Michelle to call my insurance while I was in there with her to confirm that my plan covered prenatal care at 100%. She called and confirmed. However, she kept telling me that it would all be settled at the end after I deliver and she wouldnt be clear on whether or not I would owe them $1000 for 2013 and $1000 for when I deliver in Feb of 2014. She couldnt answer any of my questions, I had to resort to calling my insurance who would then call her back. It was a nightmare. After seeing Dr. Elizabeth Tagechian for a f/up visit, I was complaining of headaches that seemed to last about 3-4 days w/o avail from acetaminophen. She told me to go see a neurologist, I said I didnt need to see a specialist about headaches and she responded with Of course you do, what if you have a tumor? That is not ok with me, at all. Im not going to be scared or bullied or pushed into that type of care. We pay doctors too much for them not to listen and push the responsibility of care onto someone else. After a subsequently awful follow up visit with Dr. Vonda Klein, I decided to leave the practice. In an effort to get a refund on the prepaid portion of my deductible, I followed the procedures necessary to do so transferred my records to a new practice, and wait for them to file w/my insurance and reconcile my account. However, when they filed my claims for the 4-5 prenatal visits to my insurance they filed them as OFFICE VISITS and not PRENATAL visits, meaning they would be collecting copays for all of those visits. When I called to follow up and find out why they improperly filed my insurance claims, they said that my care was considered office visits since I did not deliver with them. I will not be punished for deciding to leave the practice. I have filed numerous complaints and I am currently pursuing collection of prepaid deductible. Do not go to this practice all they want is your money. They dont care about their patients, they rush them out, they dont listen, and they are obviously not all aligned with a cohesive practice philosophy. I expect if a practice supports a VBAC option, that all providers support it, not just one.

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I don't like going to doctors, but Dr. Klein is different. When she comes in the exam room, it feels like she doesn't have anything else to do but chat with you. She will take all the time necessary to answer questions, and make you feel at ease.

5
★★★★★

I don't like going to doctors, but Dr. Klein is different. When she comes in the exam room, it feels like she doesn't have anything else to do but chat with you. She will take all the time necessary to answer questions, and make you feel at ease.

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Klein, Vonda L, Md - Marietta Ob Gyn Office Locations:

770-422-7574

3515 Dallas Hwy Sw

Marietta, GA, GA 30064

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770-422-8505

625 Church Street North East

Marietta, GA, GA 30060

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