Kramer Medical: Kramer III Warren G MD

★★☆☆☆
  • 1401 Avocado Ave # 307

    Newport Beach, CA 92660

    Map & Directions
  • 949-720-1944

About Kramer Medical: Kramer III Warren G MD

Health & Medical

Health & Medical
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.

BEWARE!

I am writing this warning about Dr. Kramer's deceptive business practices.
Dr. Kramer may be a great surgeon, but there are many other qualified and excellent surgeons who are honest and forthright and transparent in their business practices.

I will give details but first, let me say that I would probably have given Dr. Kramer a 4* if it were not for the dishonesty. My husband's rotator cuff surgery from a dirt biking accident turned out well (5*), but the WAIT time is always OVER an hour even though you have an appointment, and then when the Dr. comes in he does not want to be bothered with the details. His is a tad like a used car salesman (the word "slick" comes to mind). He spent a decent amount of time with us on our one appointment prior to surgery then after the surgery, it was SUPER quick. Also, he seems to really like the ladies paying way more attention to the wife or mother than the patient himself if it is a male.

Anyhow, we booked the surgery and gave all our insurance information. We were told we were approved and my husband was scheduled for his surgery. We were told the surgery was done at a nearby surgery center. No ifs ands or buts. We are approved for surgery. Here is your date. Here is where it is being done. On the day of the surgery, we signed the typical forms and also met with a side vendor (we didn't know this was a part of it, but they were just there waiting for us... we spent 10-15 minutes with them) about an ice and compression machine and signed a bunch of papers related to that. We never met with anyone from the surgery center except to briefly sign the forms. The Newport Center Surgery place now claims that at this time we were informed that the surgery center was NOT IN NETWORK. This is not the case. We were NEVER informed that the facility was not in network. If we had been, we would have noticed that because this means it will not go toward deductible or annual out of pocket maximum (I am in the insurance industry... In would have noticed).

Weeks after the surgery as we took our kids to the Dr. etc., we were not understanding why we were still having to pay medical costs... we should met our deductible AND annual max by now. We FINALLY figured out that it is because the surgery center amount we paid was not being credited toward anything... it was just going into the black hole of "out of network".

I can even see if this was a surprise that they were out of network for us, but they take NO INSURANCE! They are out of network for EVERY insurance. So they know this EVERY SINGLE TIME with every single surgery.
The Doctor's office never notified us and neither did the surgery center, even though they knew. Of course they have one of the zillions of forms we signed that says they are not in network, so there is nothing we can do legally... all we can do it warn you.
IMPORTANT additional information: DR. KRAMER IS ONE OF THE OWNERS OF THE SURGERY CENTER! So it seems obvious that his deception is not accidental but purposeful to line his pockets with more money.

We explained the problem to the surgery center and the Dr.'s office and they said "You know. You signed the paper". Period.
It seems obvious this is the script they are used to delivering.
This is so sad because we really wanted to trust them and now we are out not just our $7000 deductible and additional $2000 we have to pay in coinsurance (our 20% after deductible is met), but the WHOLE additional amount for the surgery center on top of it. So disappointed and disillusioned.

1
★☆☆☆☆

BEWARE!

I am writing this warning about Dr. Kramer's deceptive business practices.
Dr. Kramer may be a great surgeon, but there are many other qualified and excellent surgeons who are honest and forthright and transparent in their business practices.

I will give details but first, let me say that I would probably have given Dr. Kramer a 4* if it were not for the dishonesty. My husband's rotator cuff surgery from a dirt biking accident turned out well (5*), but the WAIT time is always OVER an hour even though you have an appointment, and then when the Dr. comes in he does not want to be bothered with the details. His is a tad like a used car salesman (the word "slick" comes to mind). He spent a decent amount of time with us on our one appointment prior to surgery then after the surgery, it was SUPER quick. Also, he seems to really like the ladies paying way more attention to the wife or mother than the patient himself if it is a male.

Anyhow, we booked the surgery and gave all our insurance information. We were told we were approved and my husband was scheduled for his surgery. We were told the surgery was done at a nearby surgery center. No ifs ands or buts. We are approved for surgery. Here is your date. Here is where it is being done. On the day of the surgery, we signed the typical forms and also met with a side vendor (we didn't know this was a part of it, but they were just there waiting for us... we spent 10-15 minutes with them) about an ice and compression machine and signed a bunch of papers related to that. We never met with anyone from the surgery center except to briefly sign the forms. The Newport Center Surgery place now claims that at this time we were informed that the surgery center was NOT IN NETWORK. This is not the case. We were NEVER informed that the facility was not in network. If we had been, we would have noticed that because this means it will not go toward deductible or annual out of pocket maximum (I am in the insurance industry... In would have noticed).

Weeks after the surgery as we took our kids to the Dr. etc., we were not understanding why we were still having to pay medical costs... we should met our deductible AND annual max by now. We FINALLY figured out that it is because the surgery center amount we paid was not being credited toward anything... it was just going into the black hole of "out of network".

I can even see if this was a surprise that they were out of network for us, but they take NO INSURANCE! They are out of network for EVERY insurance. So they know this EVERY SINGLE TIME with every single surgery.
The Doctor's office never notified us and neither did the surgery center, even though they knew. Of course they have one of the zillions of forms we signed that says they are not in network, so there is nothing we can do legally... all we can do it warn you.
IMPORTANT additional information: DR. KRAMER IS ONE OF THE OWNERS OF THE SURGERY CENTER! So it seems obvious that his deception is not accidental but purposeful to line his pockets with more money.

We explained the problem to the surgery center and the Dr.'s office and they said "You know. You signed the paper". Period.
It seems obvious this is the script they are used to delivering.
This is so sad because we really wanted to trust them and now we are out not just our $7000 deductible and additional $2000 we have to pay in coinsurance (our 20% after deductible is met), but the WHOLE additional amount for the surgery center on top of it. So disappointed and disillusioned.

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.

I went to Dr. Kramer with a strong recommendation from my Chiropractor. Had MRI and Cat Scan already done which showed 6 injuries in the shoulder, including a full rotator cuff tear. In a lot of pain - had to wait 6 weeks for surgery, after waiting a week to just get in to see him to look at the MRI. I called the Surgery Center to get the time of my surgery 2 days prior to the date, as I had not heard anything. I was told it was at 7:30am. That afternoon, with only 36 hours to go til surgery, I received a call from Dr. Kramer's office to inform me that my surgery was CANCELLED because my insurance (Anthem BC ) was only going to pay a certain amount and it was not enough. I asked them how they could do this to someone at this late date and they replied. " Well you don't expect him to do it for free, do you?" I was also told that if I wanted to PAY CASH at the tune of 8-10 thousand dollars they would go ahead with the surgery. Otherwise they would call me with a date at HOAG. Kramer's office knew six weeks prior what my insurance was, as they had the nerve to bill $700.00 for an office visit !!!!!!! SO, one can only assume they expected me to be desperate enough to pay cash or they had a cash patient waiting in the wings. LUCKILY I had gotten a second opinion and had my surgery successfully done within one week ! Go see Dr. Thomas in Mission Viejo......

0
★☆☆☆☆

I went to Dr. Kramer with a strong recommendation from my Chiropractor. Had MRI and Cat Scan already done which showed 6 injuries in the shoulder, including a full rotator cuff tear. In a lot of pain - had to wait 6 weeks for surgery, after waiting a week to just get in to see him to look at the MRI. I called the Surgery Center to get the time of my surgery 2 days prior to the date, as I had not heard anything. I was told it was at 7:30am. That afternoon, with only 36 hours to go til surgery, I received a call from Dr. Kramer's office to inform me that my surgery was CANCELLED because my insurance (Anthem BC ) was only going to pay a certain amount and it was not enough. I asked them how they could do this to someone at this late date and they replied. " Well you don't expect him to do it for free, do you?" I was also told that if I wanted to PAY CASH at the tune of 8-10 thousand dollars they would go ahead with the surgery. Otherwise they would call me with a date at HOAG. Kramer's office knew six weeks prior what my insurance was, as they had the nerve to bill $700.00 for an office visit !!!!!!! SO, one can only assume they expected me to be desperate enough to pay cash or they had a cash patient waiting in the wings. LUCKILY I had gotten a second opinion and had my surgery successfully done within one week ! Go see Dr. Thomas in Mission Viejo......

Pros: None

Cons: Rude Office Staff

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Had shoulder surgery done in august of 2005, had pain afterwards, went back to him, made me wait in the waiting room for 2 hours. did another mri for no reason, never saw me again avoided me at all costs, i want to file a lawsuit against him.

0
★☆☆☆☆

Had shoulder surgery done in august of 2005, had pain afterwards, went back to him, made me wait in the waiting room for 2 hours. did another mri for no reason, never saw me again avoided me at all costs, i want to file a lawsuit against him.

Pros: none

Cons: He will do the shoulder surgery wrong and not help you

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Frequent and high risk level of patient complaints promote cause for physician removal from clinical panel of physician specialists.

0
★☆☆☆☆

Frequent and high risk level of patient complaints promote cause for physician removal from clinical panel of physician specialists.

Pros: None

Cons: High Risk of Complications from Medical Errors

.

Very disappointed; had shoulder surgery (1.40 min's) to "fix" several things. Told me he fixed them. Ops. notes don't match what he told me. Had second opinion and another MRI a year later. Still in a lot of pain. Have to go to another surgeon to fix what Kramer was supposed to fix. I would NOT recommend him.

1
★★☆☆☆

Very disappointed; had shoulder surgery (1.40 min's) to "fix" several things. Told me he fixed them. Ops. notes don't match what he told me. Had second opinion and another MRI a year later. Still in a lot of pain. Have to go to another surgeon to fix what Kramer was supposed to fix. I would NOT recommend him.

Pros: didn't fix what he was supposed to fix

Cons: result - need to have another surgery!`

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Don't bother with the Karamers in that office. I have a lower back pain, went to check. They couldn't find anything wrong, asked me to do a test. The test result was fine, so they didn't know what to do. I asked for any other doctors they would recommend if they couldn't fix it, and they told me that they would not recommend anyone because the test result was fine.

I couldn't believe someone would say that. if a patient feels something wrong, then there must be something wrong regardless any test!!! And I called to ask to talk to him in person, and they didn't even bother.

Stay away from the doctors who ONLY know what the text books tell them to do and don't even care about patients!!!

0
★☆☆☆☆

Don't bother with the Karamers in that office. I have a lower back pain, went to check. They couldn't find anything wrong, asked me to do a test. The test result was fine, so they didn't know what to do. I asked for any other doctors they would recommend if they couldn't fix it, and they told me that they would not recommend anyone because the test result was fine.

I couldn't believe someone would say that. if a patient feels something wrong, then there must be something wrong regardless any test!!! And I called to ask to talk to him in person, and they didn't even bother.

Stay away from the doctors who ONLY know what the text books tell them to do and don't even care about patients!!!

.

Dr. Warren Kramer is exceptional. He did a remarkable job diagnosing the true problem with my knee which my previous Ortho Surgeon completely missed. My scar is hardly visible because he is so talented and cautious about those important details. I have meet numerous people who have been patients of Dr. Warren and they have nothing but rave reviews. I have never waited more than 20 minutes which is not bad for a busy practice like his. He has the latest in technology and the expertise to go with it. He's the guy to go to.

2
★★★★★

Dr. Warren Kramer is exceptional. He did a remarkable job diagnosing the true problem with my knee which my previous Ortho Surgeon completely missed. My scar is hardly visible because he is so talented and cautious about those important details. I have meet numerous people who have been patients of Dr. Warren and they have nothing but rave reviews. I have never waited more than 20 minutes which is not bad for a busy practice like his. He has the latest in technology and the expertise to go with it. He's the guy to go to.

Pros: Lots of parking, comfortable office, latest technology, knowledgeable staff,

Cons: None

.

Well worth the wait! He spent every minute of time that I needed and explained my disease in a way that I completely understand. He came highly recommended and referred me to a real guru in treating AVN. Not an ounce of ego or pride got in his way of being helpful and direct. I would never hesitate to recommend him to anyone. I may not surf but plan to dance gracefully into my old age. Thank you Dr. Kramer!!!

2
★★★★★

Well worth the wait! He spent every minute of time that I needed and explained my disease in a way that I completely understand. He came highly recommended and referred me to a real guru in treating AVN. Not an ounce of ego or pride got in his way of being helpful and direct. I would never hesitate to recommend him to anyone. I may not surf but plan to dance gracefully into my old age. Thank you Dr. Kramer!!!

Pros: Extremely helpful and caring

Cons: horrible waiting time

.

This is the Doctor who left me stranded in the surgery center for 6 hrs. What a looser
Dr. Doonan is awsome he is just a regular DR. Krammer is the one you dont want!!!!!

0
★☆☆☆☆

This is the Doctor who left me stranded in the surgery center for 6 hrs. What a looser
Dr. Doonan is awsome he is just a regular DR. Krammer is the one you dont want!!!!!

Pros: None

Cons: wast of time

 

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