Kwong, Donald W, Md - Primary Care Assoc-Alabaster

★☆☆☆☆

About Kwong, Donald W, Md - Primary Care Assoc-Alabaster

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  • Internal Medicine Doctors

Health & Medical

Health & Medical
More choices in Alabaster:
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Cahaba Internal Medicine

1004 1st St N Ste 300 Alabaster, AL

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Heart South Cardiovascular Group, PC

1022 North 1st Street, Suite 500 Alabaster, AL

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I was a patient of Dr. Kwongs for several years. Everytime I visited Dr. Kwong I never felt that my concerns were fully addressed. He does take the time to listen. However, he never offers a short term solution. He always makes the situation complicated and drawn out. I always have to wait at least an hour past my appt. time to see him. Getting an appt. can be challenging. I once called his office with an urgent matter and I was told he could see my in 4 days! My last visit was the final straw with Dr. Kwong. I had been having a neck muscle spasm/pinched nerve for 5 days. It was only getting worse and I was in a great deal of pain. He spent a great deal of time explaining to me that the pain I was complaining of is quite painful and real. He then made me an appt. with a specialist. Then he sent me home. The nurse then came into the examination room, handed me an appt. card for an appt. in 3 weeks with a specialist. I asked her if he was going to prescribe me anything for the pain or a medication that would loosen up the muscle so I could function once again. She said he will not until I see the specialist. I asked her if I could speak to Dr. Kwong about this and she said "He's in with another patient right now. I can't just go in there and interrupt him. You are welcome to wait in the waiting room". I sat there in pain for another half hour. Only to be told that he will not prescribe me anything. I could have easily sat at home and made an appt. with a specialist myself. I ended up having to find a new doctor to treat me. After performing an examination of my neck and back he said I was having such bad muscle spasms that he gave me a pain injection in his office. I have never rated a doctor negatively. But after my last appt. I wanted others to know of my experience.

1
★☆☆☆☆

I was a patient of Dr. Kwongs for several years. Everytime I visited Dr. Kwong I never felt that my concerns were fully addressed. He does take the time to listen. However, he never offers a short term solution. He always makes the situation complicated and drawn out. I always have to wait at least an hour past my appt. time to see him. Getting an appt. can be challenging. I once called his office with an urgent matter and I was told he could see my in 4 days! My last visit was the final straw with Dr. Kwong. I had been having a neck muscle spasm/pinched nerve for 5 days. It was only getting worse and I was in a great deal of pain. He spent a great deal of time explaining to me that the pain I was complaining of is quite painful and real. He then made me an appt. with a specialist. Then he sent me home. The nurse then came into the examination room, handed me an appt. card for an appt. in 3 weeks with a specialist. I asked her if he was going to prescribe me anything for the pain or a medication that would loosen up the muscle so I could function once again. She said he will not until I see the specialist. I asked her if I could speak to Dr. Kwong about this and she said "He's in with another patient right now. I can't just go in there and interrupt him. You are welcome to wait in the waiting room". I sat there in pain for another half hour. Only to be told that he will not prescribe me anything. I could have easily sat at home and made an appt. with a specialist myself. I ended up having to find a new doctor to treat me. After performing an examination of my neck and back he said I was having such bad muscle spasms that he gave me a pain injection in his office. I have never rated a doctor negatively. But after my last appt. I wanted others to know of my experience.

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