Laguna Niguel Counseling

★☆☆☆☆
  • 30011 Ivy Glenn Drive

    Laguna Niguel, CA 92677

    Map & Directions
  • 949-228-2844

About Laguna Niguel Counseling

Categories
  • Family Counseling

Community & Social Services

Community & Social Services
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Do NOT, under any circumstances, go to Dr. Roxanne Cherry.

I began seeing Dr. Cherry for LGBT related therapy. I spoke to her beforehand to see if our insurance would cover it, which she told us it did. She also saw my insurance card, and signed an insurance form before I began seeing her. Twelve weeks later, after my therapy, she is now claiming that my insurance company denied the claims and that I will have to pay the $150 per session fee - AFTER I have already given her $20 for each session. She boasted about how she "generously reduced" our bill due to the "mix up" - to $660, only IF we pay within ten days. After that, she is expecting me to pay $1585! She also claimed that we had not done the minimum twelve sessions on multiple occasions, and only gave in when I fought her on it. I find it fishy that she just "found" the sessions she was claiming I had been missing. She once did not show up for an appointment (which we drove 30 miles to get to), and only told us after we had driven home that she changed locations and "forgot to tell us." She frequently changed dates and times for our appointments via email last minute, leaving us confused and overbooked.

At this point I am beginning to think that Dr. Cherry is a con artist. PATIENT BEWARE.

1
★☆☆☆☆

Do NOT, under any circumstances, go to Dr. Roxanne Cherry.

I began seeing Dr. Cherry for LGBT related therapy. I spoke to her beforehand to see if our insurance would cover it, which she told us it did. She also saw my insurance card, and signed an insurance form before I began seeing her. Twelve weeks later, after my therapy, she is now claiming that my insurance company denied the claims and that I will have to pay the $150 per session fee - AFTER I have already given her $20 for each session. She boasted about how she "generously reduced" our bill due to the "mix up" - to $660, only IF we pay within ten days. After that, she is expecting me to pay $1585! She also claimed that we had not done the minimum twelve sessions on multiple occasions, and only gave in when I fought her on it. I find it fishy that she just "found" the sessions she was claiming I had been missing. She once did not show up for an appointment (which we drove 30 miles to get to), and only told us after we had driven home that she changed locations and "forgot to tell us." She frequently changed dates and times for our appointments via email last minute, leaving us confused and overbooked.

At this point I am beginning to think that Dr. Cherry is a con artist. PATIENT BEWARE.

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