Lana L. Boter, MD

★★★☆☆

About Lana L. Boter, MD

Categories
  • Ob-Gyn

Health & Medical

Health & Medical
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3.0 1
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Dr. Boter is quite considerate with great bedside manners and the staff is generally okay. However, on my last monthly visit, there was apparently a new assistant who didn't know me and didn't care to either. She asks me to pee in a cup which is fine, but I tell her that need some water to drink first, first she scolds me for not being able to urinate on demand, then she tells me there is no water fountain, that I can "go find tap water" (probably meaning in the bathroom) so I ask her for a second cup and she dismissively hands me back the same cup to pee in and says I can drink out that first. Dr. Boter's assistant recommended to me that I drink from the same cup I should pee in! That is outrageous and unthinkable! Would you give your clients a toilet shaped mug? No? Would you do that to your dog? No! Dr. Boter apologized, but the assistant never did. She told me that she is a replacement for the original assistant who I really appreciated - if she is not there again next month and I have to deal with this classless, tactless (hopefully just a temp) individual, I will have to rethink going back.

3
★★★☆☆

Dr. Boter is quite considerate with great bedside manners and the staff is generally okay. However, on my last monthly visit, there was apparently a new assistant who didn't know me and didn't care to either. She asks me to pee in a cup which is fine, but I tell her that need some water to drink first, first she scolds me for not being able to urinate on demand, then she tells me there is no water fountain, that I can "go find tap water" (probably meaning in the bathroom) so I ask her for a second cup and she dismissively hands me back the same cup to pee in and says I can drink out that first. Dr. Boter's assistant recommended to me that I drink from the same cup I should pee in! That is outrageous and unthinkable! Would you give your clients a toilet shaped mug? No? Would you do that to your dog? No! Dr. Boter apologized, but the assistant never did. She told me that she is a replacement for the original assistant who I really appreciated - if she is not there again next month and I have to deal with this classless, tactless (hopefully just a temp) individual, I will have to rethink going back.

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