Larry Gottlieb Inc

★☆☆☆☆
  • 6418 Del Amo Blvd

    Lakewood, CA 90713

    Map & Directions
  • 562-420-2055

About Larry Gottlieb Inc

Categories
  • Optometrists
  • Contact Lenses
  • Eye Glasses
  • Opticians
  • Sunglasses
  • Luxottica
Hours
Monday: 10:00 AM - 07:00 PM
Tuesday: 10:00 AM - 07:00 PM
Wednesday: 10:00 AM - 07:00 PM
Thursday: Closed
Friday: 10:00 AM - 06:00 PM
Saturday: 09:00 AM - 04:00 PM
Sunday: Closed

Health & Medical

Health & Medical
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I have been going to this office for years and trusted Dr. Gottlieb's office. I was seen at Gottlieb's by a different optometrist. After the eye exam, I chose my frames and paid. I received my glasses and after 1 week of wearing them and not adjusting to them, I finally went in. I was told that the lenses were for reading only and not computer and paperwork. I was then told that for an additional amount I could have the lenses changed, or I could pick a cheaper frame, or I could be out the money for the lenses and turn in the glasses for a "frame only refund". Dr. Gottlieb himself gave those 3 choices. With no apology. I of course chose the frame refund and am out the cost of the wrong lenses. The whole dollar amount of correcting the lenses, $70.00. The price of good will and doing the right thing to correct a wrong and have a return customer...priceless.

0
★☆☆☆☆

I have been going to this office for years and trusted Dr. Gottlieb's office. I was seen at Gottlieb's by a different optometrist. After the eye exam, I chose my frames and paid. I received my glasses and after 1 week of wearing them and not adjusting to them, I finally went in. I was told that the lenses were for reading only and not computer and paperwork. I was then told that for an additional amount I could have the lenses changed, or I could pick a cheaper frame, or I could be out the money for the lenses and turn in the glasses for a "frame only refund". Dr. Gottlieb himself gave those 3 choices. With no apology. I of course chose the frame refund and am out the cost of the wrong lenses. The whole dollar amount of correcting the lenses, $70.00. The price of good will and doing the right thing to correct a wrong and have a return customer...priceless.

Pros: It was close to home.

Cons: They will not correct a mistake without cost to the customer.

Larry Gottlieb Inc Office Locations:

562-420-2055

6418 Del Amo Blvd

Lakewood, CA, CA 90713

Get Directions
562-420-2055

6418 Del Amo Boulevard

Lakewood, CA, CA 90713

Get Directions
 

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