Laura L. Barnett, OD

★★★★☆

About Laura L. Barnett, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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Be sure to know what your insurance does and doesn't cover. Even though I located this practive b/c it was recommended on my vision insurance site, my medical insurance was charged instead. It took them 5 months to correct it and they still haven't refunded the co-pay that was overpaid. Also, I went in for a routine eye exam and contact lens fitting. Because I had a two minute conversation with a doctor about a polyp on my eye (that has been there forever), they sent me an additional bill for a separate "diagnosis" - seems to me like they were trying to cover for their mistake in billing my medical insurance instead of my vision... The exam and the doctor were fine, I just feel bamboozled by their billing department. If you go here, caveat emptor - be sure to know exactly what your insurance covers and exactly what they will be billing you for!

0
★☆☆☆☆

Be sure to know what your insurance does and doesn't cover. Even though I located this practive b/c it was recommended on my vision insurance site, my medical insurance was charged instead. It took them 5 months to correct it and they still haven't refunded the co-pay that was overpaid. Also, I went in for a routine eye exam and contact lens fitting. Because I had a two minute conversation with a doctor about a polyp on my eye (that has been there forever), they sent me an additional bill for a separate "diagnosis" - seems to me like they were trying to cover for their mistake in billing my medical insurance instead of my vision... The exam and the doctor were fine, I just feel bamboozled by their billing department. If you go here, caveat emptor - be sure to know exactly what your insurance covers and exactly what they will be billing you for!

Pros: Doctor was nice.

Cons: Office/Billing staff is incompetent and patient un-friendly.

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The doctor is nice and caring. Takes time to explain. The staff was very nice and friendly. The overall experience was very satisfying.

2
★★★★★

The doctor is nice and caring. Takes time to explain. The staff was very nice and friendly. The overall experience was very satisfying.

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My mom works there not in the front though and she is great she has been in the field for over 20 years so not all of the staff is bad!

2
★★★★★

My mom works there not in the front though and she is great she has been in the field for over 20 years so not all of the staff is bad!

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Very gentle, intelligent, and reputable doctor, however if you are looking for a great office staff to go along with it, this isn't the one for you. Office staff is rude, policies are non personable. Long term relationship with patients does not seem to be at a high priority.

1
★★★☆☆

Very gentle, intelligent, and reputable doctor, however if you are looking for a great office staff to go along with it, this isn't the one for you. Office staff is rude, policies are non personable. Long term relationship with patients does not seem to be at a high priority.

Pros: good doctor

Cons: rude office staff, has her staff do the "dirty work" with policies and doesn't seem to care about long term patient relationship

 

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