Lerch Amato & Assoc

★★★☆☆

About Lerch Amato & Assoc

Categories
  • Doctors
  • Osteopaths
  • Pediatricians
  • Surgeons

Health & Medical

Health & Medical
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3.0 2
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We have been using Drs. Amato and Lerch for over a year to provide checkups for our infant (now toddler). I took my 11 year old stepson for his first visit with them last week and we were treated like criminals. We waited for over an hour in the waiting room, with my 1 1/2 year old son also. As requested, I provided the staff with his complete medical records. Inside the medical records there was a copy of an old custody order (11 years old) which named his grandparent as the custodian (this order was void and my wife has held custody of her son since he was a baby). Dr. Lerch's wife came out and expressed her concern that we may not have valid custody, to which I responded that we have been a patient for over a year and put my wife on the phone with her to explain the situation. She refused to provide my stepson with the vaccinations required by state law and the physical exam so he could participate in sports. She demanded that I drive 30 minutes back home to retrieve a current custody order to prove to her that we were legally bringing our child to get his vaccinations. I asked whether they were discriminating against us due to our non-traditional family situation and they confirmed my accusation. So I asked for a refund of our copay and a copy of my baby son's medical records so we could take our business elsewhere. As we exited the office, two Gibbsboro police officers pulled up and said the police were called because Mrs. Lerch claims I "refused to leave when asked." In reality, I was never asked to leave, and I was told to wait while they processed my refund. As soon as I received the refund, we left the premises. The real reason they called the police was probably because they thought I was a criminal who kidnapped a child and decided to bring him in to receive medical care. We later went to a retail clinic where my stepson got his shots and physical exam in a matter of minutes, and it cost a lot less too.

So, long story short, go to Drs. Amato & Lerch if you want to be treated like a criminal after having been a paying customer for over a year. Prepare to get questioned in an accusatory tone regarding your relationship to your child. If you enjoy having your private family situations analyzed, and do not take offence at being accused of child kidnapping, then Drs. Amato & Lerch could make a good choice, although I am not sure if I would still choose them as most of the associate doctors who have inspected my baby son have been unfriendly and rather gruff.

1
★☆☆☆☆

We have been using Drs. Amato and Lerch for over a year to provide checkups for our infant (now toddler). I took my 11 year old stepson for his first visit with them last week and we were treated like criminals. We waited for over an hour in the waiting room, with my 1 1/2 year old son also. As requested, I provided the staff with his complete medical records. Inside the medical records there was a copy of an old custody order (11 years old) which named his grandparent as the custodian (this order was void and my wife has held custody of her son since he was a baby). Dr. Lerch's wife came out and expressed her concern that we may not have valid custody, to which I responded that we have been a patient for over a year and put my wife on the phone with her to explain the situation. She refused to provide my stepson with the vaccinations required by state law and the physical exam so he could participate in sports. She demanded that I drive 30 minutes back home to retrieve a current custody order to prove to her that we were legally bringing our child to get his vaccinations. I asked whether they were discriminating against us due to our non-traditional family situation and they confirmed my accusation. So I asked for a refund of our copay and a copy of my baby son's medical records so we could take our business elsewhere. As we exited the office, two Gibbsboro police officers pulled up and said the police were called because Mrs. Lerch claims I "refused to leave when asked." In reality, I was never asked to leave, and I was told to wait while they processed my refund. As soon as I received the refund, we left the premises. The real reason they called the police was probably because they thought I was a criminal who kidnapped a child and decided to bring him in to receive medical care. We later went to a retail clinic where my stepson got his shots and physical exam in a matter of minutes, and it cost a lot less too.

So, long story short, go to Drs. Amato & Lerch if you want to be treated like a criminal after having been a paying customer for over a year. Prepare to get questioned in an accusatory tone regarding your relationship to your child. If you enjoy having your private family situations analyzed, and do not take offence at being accused of child kidnapping, then Drs. Amato & Lerch could make a good choice, although I am not sure if I would still choose them as most of the associate doctors who have inspected my baby son have been unfriendly and rather gruff.

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As the title states, anytime I've had a problem with my infant son, I've called the office. If they couldn't give me direct advice to resolve the problem right then and there, they were able to get me in to see one of the doctors right away. They have a phenomenal staff!

5
★★★★★

As the title states, anytime I've had a problem with my infant son, I've called the office. If they couldn't give me direct advice to resolve the problem right then and there, they were able to get me in to see one of the doctors right away. They have a phenomenal staff!

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Lerch Amato & Assoc Office Locations:

856-435-6000

63 Lakeview Dr N

Gibbsboro, NJ, NJ 08026

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856-435-6000

619 Laurel Road

Clementon, NJ, NJ 08021

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856-435-6000

63 Lakeview Drive North

Gibbsboro, NJ, NJ 08026

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