Leroy A. Kamelchuk, DDS

★★★★☆
  • 1107 Gleneagles Drive South West

    Huntsville, AL 35801

    Map & Directions
  • 256-882-3312

About Leroy A. Kamelchuk, DDS

Categories
  • Oral Surgeons

Health & Medical

Health & Medical
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User Rating: 1 out of 5 stars
by Jonny
09/20/2010

My daughter was scheduled for surgery with Dr. Kamelchuck at Maxillofacial Surgery Center of Huntsville one day at 7am. They already submitted a payment estimation quote to my insurance company to calculate the amount to be paid by me at time of service (the amount
insurance will not be covering). The insurance quote calculation turned out to be different than the amount requested at the time of service, which is not unusual, but was not communicated until the time of service, which IS unusual. When I requested an itemized listing of the charges so I can make a decision on payment of a different, higher amount than was expected it could not be provided until later in the day although they were requiring I pay the full amount requested at the time of service. They would not proceed with the surgery unless I provided payment at the time of service for charges they could not explain. They offered to reschedule until they can present the itemized listing of charges but this would have been very inconvenient as my daughter was already missing school on the day of service and another day of school would have to be missed if reschedule. I offered to pay for services when an itemized listing is presented and requested that the service continue but they refused and considered this an unreasonable request. I was completely shocked from their unprofessional behavior and insistence that unknown, non-communicated charges be paid before service is rendered. When I stated that this is bad customer service and bad billing practices and that I would be complaining to the Better Business Bureau they refused to provide any service henceforth because of a "threat" as they called it and now we are looking for a new Dr. to perform the surgery on my daughter.

1
★☆☆☆☆

#
User Rating: 1 out of 5 stars
by Jonny
09/20/2010

My daughter was scheduled for surgery with Dr. Kamelchuck at Maxillofacial Surgery Center of Huntsville one day at 7am. They already submitted a payment estimation quote to my insurance company to calculate the amount to be paid by me at time of service (the amount
insurance will not be covering). The insurance quote calculation turned out to be different than the amount requested at the time of service, which is not unusual, but was not communicated until the time of service, which IS unusual. When I requested an itemized listing of the charges so I can make a decision on payment of a different, higher amount than was expected it could not be provided until later in the day although they were requiring I pay the full amount requested at the time of service. They would not proceed with the surgery unless I provided payment at the time of service for charges they could not explain. They offered to reschedule until they can present the itemized listing of charges but this would have been very inconvenient as my daughter was already missing school on the day of service and another day of school would have to be missed if reschedule. I offered to pay for services when an itemized listing is presented and requested that the service continue but they refused and considered this an unreasonable request. I was completely shocked from their unprofessional behavior and insistence that unknown, non-communicated charges be paid before service is rendered. When I stated that this is bad customer service and bad billing practices and that I would be complaining to the Better Business Bureau they refused to provide any service henceforth because of a "threat" as they called it and now we are looking for a new Dr. to perform the surgery on my daughter.

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Dr. Kamelchuk is a top notch professional. His office is very clean and relaxing and his staff makes you feel very comfortable. He is very easy to talk and explains everything in detail. He extracted two of my teeth. I did not have any problems afterward and his office called me the next day to see how I was doing. I was put to sleep as requested which made things a lot better. My follow up appointment went very well and Dr.Kamelchuk once again presented himself very professional. If you are looking for a great surgical dentist in the Huntsville, AL area I am sure he will meet or exceed you expectations.

5
★★★★★

Dr. Kamelchuk is a top notch professional. His office is very clean and relaxing and his staff makes you feel very comfortable. He is very easy to talk and explains everything in detail. He extracted two of my teeth. I did not have any problems afterward and his office called me the next day to see how I was doing. I was put to sleep as requested which made things a lot better. My follow up appointment went very well and Dr.Kamelchuk once again presented himself very professional. If you are looking for a great surgical dentist in the Huntsville, AL area I am sure he will meet or exceed you expectations.

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Dr. Kamelchuk had to pull two of my teeth. He was the best! I went to him two separate times, and both times I bet it took him 2 minutes and the tooth was out. Literally, he yanked a couple times and it was done. I felt nothing! After going to a surgeon, I would never have a regular dentist pull my tooth. The experience was like night and day. Plus, he meets with you prior for a consultation so you can decide which procedure would be better for you. For me, I just took a shot, but he can put you out for the whole procedure. I highly recommend him.

5
★★★★★

Dr. Kamelchuk had to pull two of my teeth. He was the best! I went to him two separate times, and both times I bet it took him 2 minutes and the tooth was out. Literally, he yanked a couple times and it was done. I felt nothing! After going to a surgeon, I would never have a regular dentist pull my tooth. The experience was like night and day. Plus, he meets with you prior for a consultation so you can decide which procedure would be better for you. For me, I just took a shot, but he can put you out for the whole procedure. I highly recommend him.

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Dr. Kamelchuck is a professional. It's as simple as that. When I had my wisdom teeth removed, his staff was very accomodating and friendly, tending to all of my needs & answering all my questions. Dr. Kamelchuck eased my mind during the initial consultation and assured me that my first time under anesthesia would prove to be a simple procedure. The lobby is well-stocked with brochures detailing the benefits, risks (if any), and care information regarding the procedures that the office does.

PROS: A fantastic doctor!
CONS:

4
★★★★☆

Dr. Kamelchuck is a professional. It's as simple as that. When I had my wisdom teeth removed, his staff was very accomodating and friendly, tending to all of my needs & answering all my questions. Dr. Kamelchuck eased my mind during the initial consultation and assured me that my first time under anesthesia would prove to be a simple procedure. The lobby is well-stocked with brochures detailing the benefits, risks (if any), and care information regarding the procedures that the office does.

PROS: A fantastic doctor!
CONS:

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