Lewis, Harold D, Do - Austin Osteopathic Concepts

★☆☆☆☆
  • 1901 W William Cannon Dr Ste 123

    Austin, TX 78745

    Map & Directions
  • 512-444-2661

About Lewis, Harold D, Do - Austin Osteopathic Concepts

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Floyd A. Shurley Jr, MD

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I recently visited Dr. Lewis after a bad step off a curb injured my left foot. The pain was intense and walking was difficult for several days, so I feared it might be broken. I did some research online and it seemed that my symptoms were consistent with a broken 5th metatarsal. I immediately went to Dr. Lewis for an x-ray. While it was very easy to get in for an appointment, Dr. Lewis spent a total of 2 minutes with me, never once looking up to make eye contact or reciprocate the handshake I offered upon meeting. His Physician's assistant x-rayed my foot and commented that I wouldn't be walking if my "self diagnosis" were accurate. Dr. Lewis looked quickly at 1 of 2 x-rays taken, told me I was fine, prescribed Motrin and said I'd be good by Monday. A week and a half later, after continued pain walking and swelling, I saw a highly recommended podiatrist named Dr. Robson, who confirmed almost instantly upon looking at the x-ray that my 5th metatarsal was indeed fractured and that there appeared to be some ligament damage as well. I learned that this ligament damage was undoubtedly made worse by the previous weeks of walking around without a boot. My overall feeling with Dr. Lewis was that his practice was based on a model of accumulating as many visitation fees in a day as possible, rather than administering competent care. His complete disregard for my well being as his patient could have actually caused me long term harm.

1
★☆☆☆☆

I recently visited Dr. Lewis after a bad step off a curb injured my left foot. The pain was intense and walking was difficult for several days, so I feared it might be broken. I did some research online and it seemed that my symptoms were consistent with a broken 5th metatarsal. I immediately went to Dr. Lewis for an x-ray. While it was very easy to get in for an appointment, Dr. Lewis spent a total of 2 minutes with me, never once looking up to make eye contact or reciprocate the handshake I offered upon meeting. His Physician's assistant x-rayed my foot and commented that I wouldn't be walking if my "self diagnosis" were accurate. Dr. Lewis looked quickly at 1 of 2 x-rays taken, told me I was fine, prescribed Motrin and said I'd be good by Monday. A week and a half later, after continued pain walking and swelling, I saw a highly recommended podiatrist named Dr. Robson, who confirmed almost instantly upon looking at the x-ray that my 5th metatarsal was indeed fractured and that there appeared to be some ligament damage as well. I learned that this ligament damage was undoubtedly made worse by the previous weeks of walking around without a boot. My overall feeling with Dr. Lewis was that his practice was based on a model of accumulating as many visitation fees in a day as possible, rather than administering competent care. His complete disregard for my well being as his patient could have actually caused me long term harm.

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The office is in a strip mall. I had to wait 45 mins to have my vital signs taken. Finally I got to a room where I waited another 20 mins.

I was then seen not by Dr. Lewis' NP Ms. Reilly, but by her student. I got a good physical exam and then Ms. Reilly came in. I received my Rx refills for chronic medications that I was on.

However, when Ms. Reilly got my lab results back, she told me that I needed a dose increase in a medication. However, she called in the same dose that I was currently taking. It took me a couple of calls to get this corrected.

Then she gave me one refill of this medication which is a routine thyroid medication. The pharmacy had to fax her for a refill, but had not heard from her 5 days later (including 2 weekend days). I had to call their office and badger the MA for the refill.

A friend (who encouraged me to see Ms. Reilly) has had the same experience; his refill was requested 4 working days ago, and so far the pharmacy has not heard from the NP.

This is inexcusable. What if one of us was actually sick. What if a break in medication could result in disastrous consequences?

Avoid this office like the plague!!!!

0
★☆☆☆☆

The office is in a strip mall. I had to wait 45 mins to have my vital signs taken. Finally I got to a room where I waited another 20 mins.

I was then seen not by Dr. Lewis' NP Ms. Reilly, but by her student. I got a good physical exam and then Ms. Reilly came in. I received my Rx refills for chronic medications that I was on.

However, when Ms. Reilly got my lab results back, she told me that I needed a dose increase in a medication. However, she called in the same dose that I was currently taking. It took me a couple of calls to get this corrected.

Then she gave me one refill of this medication which is a routine thyroid medication. The pharmacy had to fax her for a refill, but had not heard from her 5 days later (including 2 weekend days). I had to call their office and badger the MA for the refill.

A friend (who encouraged me to see Ms. Reilly) has had the same experience; his refill was requested 4 working days ago, and so far the pharmacy has not heard from the NP.

This is inexcusable. What if one of us was actually sick. What if a break in medication could result in disastrous consequences?

Avoid this office like the plague!!!!

Pros: Not much to say here

Cons: Long waits, ugly building, noisy office, errors with Rx refills, unable to get Rx refills on a timely basis

 

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