Lois Y. Chu, DO

★★★☆☆

About Lois Y. Chu, DO

Categories
  • Family Practice Doctors

Health & Medical

Health & Medical
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Madeline A. Hunt, MD

3201 South Maryland Parkway Las Vegas, NV

3.0 3
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Dr. Chu is very nice. She listens to her patients and appears to genuinely care about their needs. Sure there are "better doctors out there," but I'm certain that could be said for most. She's the first Dr. I've ever been to who has actually taken the time to listen to me and try to understand my persppective - that's a big deal in a family physician. And if she's not certain what the problem is, she doesn't hesitate for one second to send me to a specialist - that's what I expect my family doctor to do.

Her staff on the other hand.....NIGHTMARE doesn't even come close! These people are so rude I have no choice but find another doctor. Sorry Dr. Chu, but when your staff hangs up on people, sighs on the other end of the phone and treats them like they are just some dumb idiot who has interupted their nap or something...I have to find my family another Dr.

1
★★★☆☆

Dr. Chu is very nice. She listens to her patients and appears to genuinely care about their needs. Sure there are "better doctors out there," but I'm certain that could be said for most. She's the first Dr. I've ever been to who has actually taken the time to listen to me and try to understand my persppective - that's a big deal in a family physician. And if she's not certain what the problem is, she doesn't hesitate for one second to send me to a specialist - that's what I expect my family doctor to do.

Her staff on the other hand.....NIGHTMARE doesn't even come close! These people are so rude I have no choice but find another doctor. Sorry Dr. Chu, but when your staff hangs up on people, sighs on the other end of the phone and treats them like they are just some dumb idiot who has interupted their nap or something...I have to find my family another Dr.

Pros: Doctor

Cons: Staff

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I disagree completely with the first review. The staff is very personable and Dr. Chu is very personable as well. She is direct and spends time listening to her patients. I have never been on an HMO plan before and I am pleased with her dedication and concern for me when I need attention. She refers you to specialists when needed and does not hesitate to explain. They are very accomodating when it comes to working you into the appointment log when you are sick...yes, there is a wait as is true with any doctor. Perhaps if you always get into an office quickly and on time that particular doctor may be more concerned about a schedule than meeting the needs of patients that enter his or her door.

2
★★★★★

I disagree completely with the first review. The staff is very personable and Dr. Chu is very personable as well. She is direct and spends time listening to her patients. I have never been on an HMO plan before and I am pleased with her dedication and concern for me when I need attention. She refers you to specialists when needed and does not hesitate to explain. They are very accomodating when it comes to working you into the appointment log when you are sick...yes, there is a wait as is true with any doctor. Perhaps if you always get into an office quickly and on time that particular doctor may be more concerned about a schedule than meeting the needs of patients that enter his or her door.

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I've been a patient for two years. I am switching doctors tommorow. She does NOT care about her patients, only money. I called to have a persciption changed and she would not work with me. Her staff is HORRIBLE! While trying to get the prescription changed one of her staff actually hung up on me. Very unprofessional! When I went in for plasma work, they missed the vein. My arm was black and blue for a month. When you go in the staff treats you like you are low class. You always end up waiting at least an hour when you have an appointment. There are better doctors out there.

0
★☆☆☆☆

I've been a patient for two years. I am switching doctors tommorow. She does NOT care about her patients, only money. I called to have a persciption changed and she would not work with me. Her staff is HORRIBLE! While trying to get the prescription changed one of her staff actually hung up on me. Very unprofessional! When I went in for plasma work, they missed the vein. My arm was black and blue for a month. When you go in the staff treats you like you are low class. You always end up waiting at least an hour when you have an appointment. There are better doctors out there.

Pros: None

Cons: Staff, Doctor, Wait time, service, treatment

 

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