Madeleine I. Ortega, MD

★★★★☆

About Madeleine I. Ortega, MD

Categories
  • Ob-Gyn

Health & Medical

Health & Medical
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I have seen Dr. Ortega 2 times and just had my third appointment with her canceled. My husband has never missed an appointment with me, but because we had to switch to her, due to my last doctor leaving, he has missed all of the appointments due to her tardiness. She was an hour and 20 minutes late to see me the first time so my husband had to leave to go to work. She told me that it was because her regular nurse wasn't working that day and the nurse she had didn't know what she was doing. I hated waiting all that time, but didn't say anything because I assumed that this was just one of those days and it wouldn't happen again. I was wrong. The second appointment, she was approximately 55 minutes late. Again, my husband ended up leaving about 10 minutes before she finally came to see me. When I told her that I was upset that my husband once again had to miss an appointment (and had never missed one until we started with her) she got very defensive and told me that her first high risk appointment was 45 minutes late. That tells me that she clearly can't manage her patients because she obviously could have seen her other patients and caught up. I wouldn't have been upset if she was 15 or 20 minutes late, but this was ridiculous. By the way, I'm a high risk pregnancy too. She literally came in, listened to the heartbeat, and measured my stomach and then started to walk out the door without even asking me if I had questions. I told her that I had questions and she stayed, but I was very insulted. Now, this morning, I just got a phone call from Kaiser letting me know that she canceled my appointment. I am 4 weeks away from my due date and hate the fact that I feel like I need to switch doctors. I've only seen her twice, but in my opinion, she is a very poor doctor with little regard for me as a patient. I'm very disappointed.

1
★☆☆☆☆

I have seen Dr. Ortega 2 times and just had my third appointment with her canceled. My husband has never missed an appointment with me, but because we had to switch to her, due to my last doctor leaving, he has missed all of the appointments due to her tardiness. She was an hour and 20 minutes late to see me the first time so my husband had to leave to go to work. She told me that it was because her regular nurse wasn't working that day and the nurse she had didn't know what she was doing. I hated waiting all that time, but didn't say anything because I assumed that this was just one of those days and it wouldn't happen again. I was wrong. The second appointment, she was approximately 55 minutes late. Again, my husband ended up leaving about 10 minutes before she finally came to see me. When I told her that I was upset that my husband once again had to miss an appointment (and had never missed one until we started with her) she got very defensive and told me that her first high risk appointment was 45 minutes late. That tells me that she clearly can't manage her patients because she obviously could have seen her other patients and caught up. I wouldn't have been upset if she was 15 or 20 minutes late, but this was ridiculous. By the way, I'm a high risk pregnancy too. She literally came in, listened to the heartbeat, and measured my stomach and then started to walk out the door without even asking me if I had questions. I told her that I had questions and she stayed, but I was very insulted. Now, this morning, I just got a phone call from Kaiser letting me know that she canceled my appointment. I am 4 weeks away from my due date and hate the fact that I feel like I need to switch doctors. I've only seen her twice, but in my opinion, she is a very poor doctor with little regard for me as a patient. I'm very disappointed.

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I really appreciate Dr. Ortega. She makes you feel very comfortable and takes her time. She also listens carefully, and you don't feel like you are a pain if you have questions.

5
★★★★★

I really appreciate Dr. Ortega. She makes you feel very comfortable and takes her time. She also listens carefully, and you don't feel like you are a pain if you have questions.

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Super, super through! She takes her time and takes the cautious route, ordering tests when needed. I always feel like my issues are completely researched and am always happy with her.

5
★★★★★

Super, super through! She takes her time and takes the cautious route, ordering tests when needed. I always feel like my issues are completely researched and am always happy with her.

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