Marchetta, Ross F, Md - Ob/Gyn Of The Reserve

★★★★☆
  • 799 Wye Rd

    Akron, OH 44333

    Map & Directions
  • 330-666-1166

About Marchetta, Ross F, Md - Ob/Gyn Of The Reserve

3.5 2
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I can't say enough great things about dr's marchetta and Drake. I had 4 crazy births and they were very prepared and proactive. Additionally, they were the first docs who diagnosed me w/ endometriosis!

5
★★★★★

I can't say enough great things about dr's marchetta and Drake. I had 4 crazy births and they were very prepared and proactive. Additionally, they were the first docs who diagnosed me w/ endometriosis!

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I had an appointment at The Reserve this morning with plans on being induced this evening. I am due in three days with my second child. After being taken back to the exam room I was informed that my doctor had called off with a headache and that no other doctors were in the office today. No one from the practice thought it would be polite to call me and let me know that the doctor was not in today and while waiting for my appointment the lady at the front desk was talking with a co-worker about how she had not taken a poop today and was jealous that the other co-worker was going to do the same and then she decided to look up what day her birthday was on this year. The Reserve comes across as a high end and respectable practice but they have fallen short of this reputation. The staff is unprofessional and the customer service skills could use a good cleaning. I asked the girls in the office what to do and they had no idea, they thought maybe the doctor would be in this afternoon, and yet no one offered to call me and let me know. But I really didnt expect much out of them after this experience, why ruin a bad thing.

2
★★☆☆☆

I had an appointment at The Reserve this morning with plans on being induced this evening. I am due in three days with my second child. After being taken back to the exam room I was informed that my doctor had called off with a headache and that no other doctors were in the office today. No one from the practice thought it would be polite to call me and let me know that the doctor was not in today and while waiting for my appointment the lady at the front desk was talking with a co-worker about how she had not taken a poop today and was jealous that the other co-worker was going to do the same and then she decided to look up what day her birthday was on this year. The Reserve comes across as a high end and respectable practice but they have fallen short of this reputation. The staff is unprofessional and the customer service skills could use a good cleaning. I asked the girls in the office what to do and they had no idea, they thought maybe the doctor would be in this afternoon, and yet no one offered to call me and let me know. But I really didnt expect much out of them after this experience, why ruin a bad thing.

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Marchetta, Ross F, Md - Ob/Gyn Of The Reserve Office Locations:

330-666-1166

799 Wye Rd

Akron, AL, OH 44333

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330-666-1166

799 Wye Road

Akron, OH, OH 44333

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330-666-1166

3636 Yellow Creek Road

Akron, OH, OH 44333

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330-899-9955

1003 East Turkeyfoot Lake Road

Akron, OH, OH 44312

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