Maria V. Castelli, NURSE

★★★☆☆
  • 120 Craven Road Suite 205

    San Marcos, CA 92078

    Map & Directions
  • 760-471-4073

About Maria V. Castelli, NURSE

Categories
  • Nurse Practitioners
  • Registered Nurses

Health & Medical

Health & Medical
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I'll have to disagree with the two reviews above. The staff has ALWAYS been friendly with me, then again I've never encountered any problems. Making appointments is always easy, getting a prescription the way i'm told to is done right, and I never have any issues with my co-pay. It's an in and out process which is great. The doctor's are VERY helpful especially the nurse practitioner and child psyhiatrist. The girls up front are fast and efficient. I'm sure they go through a lot in one day so I commend them for their patience and understand if they ever get stressed out.

4
★★★★☆

I'll have to disagree with the two reviews above. The staff has ALWAYS been friendly with me, then again I've never encountered any problems. Making appointments is always easy, getting a prescription the way i'm told to is done right, and I never have any issues with my co-pay. It's an in and out process which is great. The doctor's are VERY helpful especially the nurse practitioner and child psyhiatrist. The girls up front are fast and efficient. I'm sure they go through a lot in one day so I commend them for their patience and understand if they ever get stressed out.

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When I have called the office on many occassions after 9:00, there never is a live person to talk to. They get the billing wrong and the girls at the front are very rude. They act like you are putting them out.

4
★★★★☆

When I have called the office on many occassions after 9:00, there never is a live person to talk to. They get the billing wrong and the girls at the front are very rude. They act like you are putting them out.

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I've been going here for about a year, only because they are close to my child's school and they take my insurance. The office staff there are unbelievably rude. They get billing wrong all the time. It seems to me, if you are coming to an office for mental health, that the staff would be more understanding and kind. Instead they act like your putting them out and making them work. My doctor takes about 5 to 7 minutes with me and then sends me off with my prescription.

1
★☆☆☆☆

I've been going here for about a year, only because they are close to my child's school and they take my insurance. The office staff there are unbelievably rude. They get billing wrong all the time. It seems to me, if you are coming to an office for mental health, that the staff would be more understanding and kind. Instead they act like your putting them out and making them work. My doctor takes about 5 to 7 minutes with me and then sends me off with my prescription.

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