Mario R. Lamothe, MD

★★☆☆☆
  • 2727 West Holcombe Boulevard M&M Suite 3rd floor

    Houston, TX 77025

    Map & Directions
  • 713-442-0000

About Mario R. Lamothe, MD

Categories
  • Rheumatologists

Health & Medical

Health & Medical
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I went here to see an ENT because I felt I had a dry mouth and dry nasal passages making me feel constantly congested and thirsty. She examined my mouth and nose and named only one condition, Sjogrens,which involves impaired glands that no longer produce adequate fluids. She sent me for tests for only that one condition, and went ahead and prescribed a very expensive medication for that condition and said to come back again in 2 weeks.

Later, I asked a dentist, and he said if it isn't dry under neath my tongue, which is where most salivary glands are, then there's nothing wrong with my glands and I don't have sjogrens. That seems to be a very simple concept and something she should have observed in my mouth and/or asked me about. So it was obvious I didn't have that condition, shouldn't have had to do tests for it and shouldn't have been prescribed medication for it. And of course the tests were negative.

Oh, and I had to wait over 2 hours because they didn't have an available examination room.

Next time I think of possible cause to look into, I went to the location on Augusta. I have all kinds of complaints about that visit and made a review for that location. And i want to add that sure, maybe some of these things could happen anywhere, but most places would try to do something to fix it. Kelsey Seybold doesn't care.

0
★☆☆☆☆

I went here to see an ENT because I felt I had a dry mouth and dry nasal passages making me feel constantly congested and thirsty. She examined my mouth and nose and named only one condition, Sjogrens,which involves impaired glands that no longer produce adequate fluids. She sent me for tests for only that one condition, and went ahead and prescribed a very expensive medication for that condition and said to come back again in 2 weeks.

Later, I asked a dentist, and he said if it isn't dry under neath my tongue, which is where most salivary glands are, then there's nothing wrong with my glands and I don't have sjogrens. That seems to be a very simple concept and something she should have observed in my mouth and/or asked me about. So it was obvious I didn't have that condition, shouldn't have had to do tests for it and shouldn't have been prescribed medication for it. And of course the tests were negative.

Oh, and I had to wait over 2 hours because they didn't have an available examination room.

Next time I think of possible cause to look into, I went to the location on Augusta. I have all kinds of complaints about that visit and made a review for that location. And i want to add that sure, maybe some of these things could happen anywhere, but most places would try to do something to fix it. Kelsey Seybold doesn't care.

.

I have been going to Kelsey Seybold Clinic for a long time. The fact that one person has stated that they had a bad experience is not uncommon. I have been to most of there Clinic's around town and the ones that had the most problem are the people that do not treat anyone with respect. Not that it is their polcity but you get what you give. I have always had great service wheather it is just for a check-in or I am sick. From the billing that I have had it very easy to feel like a number but you must understand that the billing department never sees you. The front desk staff and Doctors have always been friendly and will talk with you while you check-in to see the Doctor.

2
★★★★★

I have been going to Kelsey Seybold Clinic for a long time. The fact that one person has stated that they had a bad experience is not uncommon. I have been to most of there Clinic's around town and the ones that had the most problem are the people that do not treat anyone with respect. Not that it is their polcity but you get what you give. I have always had great service wheather it is just for a check-in or I am sick. From the billing that I have had it very easy to feel like a number but you must understand that the billing department never sees you. The front desk staff and Doctors have always been friendly and will talk with you while you check-in to see the Doctor.

Pros: Many different clinics and can be a one stop shop.

Cons: Rude people that come in to office and are rude to staff and other people.

.

We have recently returned to Houston after being away for 5 years. Here is a brief description of my visit.

Atmosphere:
My first impression of entering this building was 'cattle call'! Row after row of chairs filled with people coughing, children whining, and down right miserable looking folks. My first thought was to run to the door and get out of the place.

Registration:
This process made you feel like you are just another number passing through their department. Not really rude, not friendly...maybe the word is indifference.

Doctor visit:
Supposedly one of their better docs...I am in my mid 50's, this doctor spoke down to me as though I was an idiot. He would not listen to what I had to say or what my experience was regarding the medications that I have taken for over 10 years and have never had a problem. He was not interested the current medical records from my previous doctors because he knows what is best for me and he will develop his own medical records and by golly he changed my medication. I have never been treated by an uncaring, disinterested doctor - but I have now! My spouse saw another internal medicine doctor and was not 'sold ' on him, but he did listen. We made the decision if I had to go back, I would see that doctor. Well...that doctor is no longer in their employment.

Billing:
Little to no communication between departments; each department has their own different billing and accounting methods...even though they are right there in the same building. Confusing to say the least!

As awful as this may sound, if the U.S. ever gets socialized medicine...Kelsey Seybold is ready! Just stop and take a look at how many clinics they already have operating in the greater Houston area.

I will not be returning and I will pay out of my pocket to see a caring doctor.

0
★☆☆☆☆

We have recently returned to Houston after being away for 5 years. Here is a brief description of my visit.

Atmosphere:
My first impression of entering this building was 'cattle call'! Row after row of chairs filled with people coughing, children whining, and down right miserable looking folks. My first thought was to run to the door and get out of the place.

Registration:
This process made you feel like you are just another number passing through their department. Not really rude, not friendly...maybe the word is indifference.

Doctor visit:
Supposedly one of their better docs...I am in my mid 50's, this doctor spoke down to me as though I was an idiot. He would not listen to what I had to say or what my experience was regarding the medications that I have taken for over 10 years and have never had a problem. He was not interested the current medical records from my previous doctors because he knows what is best for me and he will develop his own medical records and by golly he changed my medication. I have never been treated by an uncaring, disinterested doctor - but I have now! My spouse saw another internal medicine doctor and was not 'sold ' on him, but he did listen. We made the decision if I had to go back, I would see that doctor. Well...that doctor is no longer in their employment.

Billing:
Little to no communication between departments; each department has their own different billing and accounting methods...even though they are right there in the same building. Confusing to say the least!

As awful as this may sound, if the U.S. ever gets socialized medicine...Kelsey Seybold is ready! Just stop and take a look at how many clinics they already have operating in the greater Houston area.

I will not be returning and I will pay out of my pocket to see a caring doctor.

Pros: I just cannot come up with one...

Cons: They are a cookie cutter operation...

 

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