Mark N. Drogin, MD

★★★★☆
  • 23445 Us Highway 281 North

    San Antonio, TX 78258

    Map & Directions
  • 210-491-4300

About Mark N. Drogin, MD

Categories
  • Emergency Medicine Doctors
  • Family Practice Doctors
  • Psychiatrists
  • Geriatric Psychiatrists

Health & Medical

Health & Medical
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I have waited up to 5 hours past my appointment time to be seen. I have never been seen within 1 1/2 hours of my actual appointment. I usually scheduled my appointments so that I am the first appointment of the morning, which is 7:45. Upon arrival I found out that he had scheduled 2 patients ahead of me. It didn't really matter because he didn't show up until 9:10am. The receptionist was very apologetic and told me he seldom ever got in prior to 8:30am. During my last visit I left after 2 hours past my appointment, only to receive a $25 No Show bill in the mail.

Dr. Drogin will also not provide a Preauthorization to the pharmacy without charging $20, so if your insurance requires one for the prescription you won't get your medication. I have never had a Dr. do this before and CVS informed me that they have never heard of it before. I am not alone in my complaints as you will undoubtedly hear in the waiting room should you pay him a visit. I will never return to this Dr. regardless of the health implications to myself.

0
★☆☆☆☆

I have waited up to 5 hours past my appointment time to be seen. I have never been seen within 1 1/2 hours of my actual appointment. I usually scheduled my appointments so that I am the first appointment of the morning, which is 7:45. Upon arrival I found out that he had scheduled 2 patients ahead of me. It didn't really matter because he didn't show up until 9:10am. The receptionist was very apologetic and told me he seldom ever got in prior to 8:30am. During my last visit I left after 2 hours past my appointment, only to receive a $25 No Show bill in the mail.

Dr. Drogin will also not provide a Preauthorization to the pharmacy without charging $20, so if your insurance requires one for the prescription you won't get your medication. I have never had a Dr. do this before and CVS informed me that they have never heard of it before. I am not alone in my complaints as you will undoubtedly hear in the waiting room should you pay him a visit. I will never return to this Dr. regardless of the health implications to myself.

Pros: He is a nice guy.

Cons: ALWAYS late, Lazy. Manufactures additional charges.

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I have had only one other physician that I truly thought was one of the best..and that was Dr Ted Botkin who is deceased. I never thought I would find another that I could rely on and trust like Dr Ted. However, after meeting and being under Dr Drogin's care I assure you he is a wonderful doctor. A kind and gentle, caring person. I am totally grateful for being one of his patients. ...And he's nice looking!..Has great boys. And from what I have seen is a great father! What more is there? Thanks Dr Mark.

2
★★★★★

I have had only one other physician that I truly thought was one of the best..and that was Dr Ted Botkin who is deceased. I never thought I would find another that I could rely on and trust like Dr Ted. However, after meeting and being under Dr Drogin's care I assure you he is a wonderful doctor. A kind and gentle, caring person. I am totally grateful for being one of his patients. ...And he's nice looking!..Has great boys. And from what I have seen is a great father! What more is there? Thanks Dr Mark.

Pros: Always there for you!

Cons: none

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i found him on the internet and was quite reluctant to see him. I wanted to see a doctor away from where I lived. Working in the healthcare field ,I simply knew t o much about the doc where I lived. It took me 2 months to see him, but the wait was worth. I was seen exactly at my appointment time. He was very kind and personable. He was very focused on my needs and listen to what I had to say. He addressed each problem and developed a plan to reach my goals.. There was no secrets and no medical jargin that I could not understand.. He reviewed my medications and knew immediately what to do. He explain the reason for each step. He put me on new medicine. Each day I have felt better and better.I know I was very depressed and now I can see myself doing much better. I madw another appointment and hope to see him as long as I need to..
Thank you Dr drogin you are one of a kind. Thank you so much Marilyn

2
★★★★★

i found him on the internet and was quite reluctant to see him. I wanted to see a doctor away from where I lived. Working in the healthcare field ,I simply knew t o much about the doc where I lived. It took me 2 months to see him, but the wait was worth. I was seen exactly at my appointment time. He was very kind and personable. He was very focused on my needs and listen to what I had to say. He addressed each problem and developed a plan to reach my goals.. There was no secrets and no medical jargin that I could not understand.. He reviewed my medications and knew immediately what to do. He explain the reason for each step. He put me on new medicine. Each day I have felt better and better.I know I was very depressed and now I can see myself doing much better. I madw another appointment and hope to see him as long as I need to..
Thank you Dr drogin you are one of a kind. Thank you so much Marilyn

Pros: very attenative to detail

Cons: none

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I have had several friends tell me that this doctor is wonderful and from the reviews I have read they are probably right. There is nothing better than word of mouth. I was hoping to make an appointment and I see that Doctor Drogin reads the reviews here so I had a question for him. You can either respond here or email me at lovsr8724 on aol. I was wondering if you treat lyme disease and if you run test cd57 for it. And also if you know much about morgellons disease. I would appreciate a response so we won't waste each others time by me making an appointment. Thank you for your time.

2
★★★★★

I have had several friends tell me that this doctor is wonderful and from the reviews I have read they are probably right. There is nothing better than word of mouth. I was hoping to make an appointment and I see that Doctor Drogin reads the reviews here so I had a question for him. You can either respond here or email me at lovsr8724 on aol. I was wondering if you treat lyme disease and if you run test cd57 for it. And also if you know much about morgellons disease. I would appreciate a response so we won't waste each others time by me making an appointment. Thank you for your time.

.

Dr. Drogin is very perceptive (probably his psychiatric training). As a new patient, I found he immediately tracked his conversational style to my pace. I wanted to get a lot of information stated quickly because I was so used to being in a rush at other practices in the past. So he broadly wrote down items, at my pace, initially. Then, as I filled in the details, he responded with more detail cued by my more relaxed state. He suggested alternate dosing schemes and a generic medication to aggressively try to save me money. I would highly recommend him. The office staff is friendly and proactive in saving you time for yearly physicals and tests and letting you know about test findings, even when they are normal.

2
★★★★★

Dr. Drogin is very perceptive (probably his psychiatric training). As a new patient, I found he immediately tracked his conversational style to my pace. I wanted to get a lot of information stated quickly because I was so used to being in a rush at other practices in the past. So he broadly wrote down items, at my pace, initially. Then, as I filled in the details, he responded with more detail cued by my more relaxed state. He suggested alternate dosing schemes and a generic medication to aggressively try to save me money. I would highly recommend him. The office staff is friendly and proactive in saving you time for yearly physicals and tests and letting you know about test findings, even when they are normal.

Pros: Great Staff, Perceptive doctor

Cons: None I could think of

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I tried several doctors over the 10 years I was in San Antonio before I was referred to Dr. Drogin. The other doctors had the 'McDonalds' approach: Serve as many customers as you can with speed and marginal quality. Dr. Drogin, on the other hand, was exactly the opposite. I spent close to an hour with him at our first appointment. He took the time to find out about me, my family, and my lifestyle. We talked about every medical concern I had and he gave me great advice and treatment to make me feel better.

I can't imagine going anywhere else.

On the downside, he does sometimes take a bit longer to get in to see him. This is especially true with routine appointments. But I think this comes with the territory of a doctor who is willing to spend the time with his patients. Also, the one time I needed to see him due to an illness, I called on a Friday morning and had an appointment that same afternoon.

2
★★★★★

I tried several doctors over the 10 years I was in San Antonio before I was referred to Dr. Drogin. The other doctors had the 'McDonalds' approach: Serve as many customers as you can with speed and marginal quality. Dr. Drogin, on the other hand, was exactly the opposite. I spent close to an hour with him at our first appointment. He took the time to find out about me, my family, and my lifestyle. We talked about every medical concern I had and he gave me great advice and treatment to make me feel better.

I can't imagine going anywhere else.

On the downside, he does sometimes take a bit longer to get in to see him. This is especially true with routine appointments. But I think this comes with the territory of a doctor who is willing to spend the time with his patients. Also, the one time I needed to see him due to an illness, I called on a Friday morning and had an appointment that same afternoon.

Pros: Takes the necessary time to provide quality care. Harvard Medical School.

Cons: Sometimes hard to get into for routine appointments like physicals.

.

I'm a Registered Nurse, and Nurses can be PICKY (to say the least), but Dr. Drogin has exceeded every expectation I hoped for in finding a family physician. His knowledge base is diverse and vast, and his compassion shines thru EVERY time I see him. My family and I've NEVER felt rushed as he LISTENS to our concerns, which is VERY unusual in today's medical managed care world.

I absolutely feel blessed to say "Dr. Mark " is OUR Family Physician!

Linda Hutchinson, CMAS, BS, RN

2
★★★★★

I'm a Registered Nurse, and Nurses can be PICKY (to say the least), but Dr. Drogin has exceeded every expectation I hoped for in finding a family physician. His knowledge base is diverse and vast, and his compassion shines thru EVERY time I see him. My family and I've NEVER felt rushed as he LISTENS to our concerns, which is VERY unusual in today's medical managed care world.

I absolutely feel blessed to say "Dr. Mark " is OUR Family Physician!

Linda Hutchinson, CMAS, BS, RN

Pros: TOTAL THUMBS UP!

Cons: was a little hard to find the first time....

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I moved to San Antonio ten years ago and during my first year here I looked for a good doctor in family practice. Somehow I came across Dr Drogin and after my first visit with him, I was convinced that my search was over. I'm 50 years old and have never met a doctor who is as caring with his patients as Dr Drogin. He's never in a hurry...so be prepared to wait your turn. He takes the time to explain things to me in a manner that I can understand (since I'm not an MD). He is pretty accurate with his diagnosis and treatments. When he has referred me to specialists, it has always been to great doctors as well. Most important, his peers think very highly of him. I love the fact that he is so unassuming and friendly...someone you can relate to and relate with. Last but not least, he is a very professional person - I have never had any reservations in discussing with him sensitive matters.
I have no second-thoughts in refering people to him becuase I know he will provide the same quality care to everyone that is fortunate enough to walk into his practice.
Thanks Dr Mark (as he likes to be called) for al you have done for me, my family, and friends.

2
★★★★★

I moved to San Antonio ten years ago and during my first year here I looked for a good doctor in family practice. Somehow I came across Dr Drogin and after my first visit with him, I was convinced that my search was over. I'm 50 years old and have never met a doctor who is as caring with his patients as Dr Drogin. He's never in a hurry...so be prepared to wait your turn. He takes the time to explain things to me in a manner that I can understand (since I'm not an MD). He is pretty accurate with his diagnosis and treatments. When he has referred me to specialists, it has always been to great doctors as well. Most important, his peers think very highly of him. I love the fact that he is so unassuming and friendly...someone you can relate to and relate with. Last but not least, he is a very professional person - I have never had any reservations in discussing with him sensitive matters.
I have no second-thoughts in refering people to him becuase I know he will provide the same quality care to everyone that is fortunate enough to walk into his practice.
Thanks Dr Mark (as he likes to be called) for al you have done for me, my family, and friends.

.

I am writing this because I want everyone to know that Dr. Drogin is the best doctor I've ever known. I used to work in a ER and I came across several drs. that were uncaring and uncompassionate. Dr. Drogin is the most caring and compassionate dr I've ever meet. He always takes his time with me and my kids. I can call him anytime of the day and I know he will call me back. My son had epilepsy and anytime I needed to speak with Dr. Drogin because I needed reassurance or had questions that I didn't understand I knew I could call him and he would be there for us. After, my son's surgery to correct his epilepsy no one would take out his sutures when they needed to come out. I called Dr. Drogin and he fit me right in (5 days before Christmas). He was gentle and he talked to my son through the whole thing. He is on top of lab results, CT results, ect. He is the best dr in San Antonio. Anyone, who bad mouths Dr. Drogin does not know what they are talking about.

2
★★★★★

I am writing this because I want everyone to know that Dr. Drogin is the best doctor I've ever known. I used to work in a ER and I came across several drs. that were uncaring and uncompassionate. Dr. Drogin is the most caring and compassionate dr I've ever meet. He always takes his time with me and my kids. I can call him anytime of the day and I know he will call me back. My son had epilepsy and anytime I needed to speak with Dr. Drogin because I needed reassurance or had questions that I didn't understand I knew I could call him and he would be there for us. After, my son's surgery to correct his epilepsy no one would take out his sutures when they needed to come out. I called Dr. Drogin and he fit me right in (5 days before Christmas). He was gentle and he talked to my son through the whole thing. He is on top of lab results, CT results, ect. He is the best dr in San Antonio. Anyone, who bad mouths Dr. Drogin does not know what they are talking about.

Pros: office staff is great and friendly

Cons: little wait time sometimes

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I have changed dr's about 5 times in the the year, some wouldnt look me in eye. Some where prescribing me medications i just didn't need to be on at my age. Some just plain didnt listen. Thats untill I meet Dr Drogin he is a kind man who takes his time with each pt, I never feel rushed and he always listens. If i have an emergency someone always gets right back to me. I have never had a Dr i am so comfortable with. I would and have recommened him to many friends and the twon that saw him have become regular pt's of his. I drive an hour to see him for every appointment. He is well worth the drive...

I feel Dr.Drogin always has my best intrests in mind he doesent try to push the most expense medications down your throught like most Dr's. He uses what works best. Even if it only cost me a few dollors with my insurance. If you need to see a Dr . My choice is and your's should be Dr Mark Drogin I highly recommend him to every man woman and child out there.He is the best there is.

2
★★★★★

I have changed dr's about 5 times in the the year, some wouldnt look me in eye. Some where prescribing me medications i just didn't need to be on at my age. Some just plain didnt listen. Thats untill I meet Dr Drogin he is a kind man who takes his time with each pt, I never feel rushed and he always listens. If i have an emergency someone always gets right back to me. I have never had a Dr i am so comfortable with. I would and have recommened him to many friends and the twon that saw him have become regular pt's of his. I drive an hour to see him for every appointment. He is well worth the drive...

I feel Dr.Drogin always has my best intrests in mind he doesent try to push the most expense medications down your throught like most Dr's. He uses what works best. Even if it only cost me a few dollors with my insurance. If you need to see a Dr . My choice is and your's should be Dr Mark Drogin I highly recommend him to every man woman and child out there.He is the best there is.

Pros: Service by the staff always ready to help

Cons: Ambience is not the best but he does it to save his pt. money

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Dr. Drogan,

I hope that you have a chance to read this letter as well, it's important that this letter be available to the public because of the impact you have made on my family.

We are the happiest we have ever been. It is incredible to see the change our family has had as a result of being your patients. Each and every individual has made a sizable contribution to our success. Your's is just as crutial as you provided us a center point for understanding each other.

The best part is that we can come to you with anything, to include an ingrown toenail :-)

To everyone's personal success,
Angela Denton.

2
★★★★★

Dr. Drogan,

I hope that you have a chance to read this letter as well, it's important that this letter be available to the public because of the impact you have made on my family.

We are the happiest we have ever been. It is incredible to see the change our family has had as a result of being your patients. Each and every individual has made a sizable contribution to our success. Your's is just as crutial as you provided us a center point for understanding each other.

The best part is that we can come to you with anything, to include an ingrown toenail :-)

To everyone's personal success,
Angela Denton.

Pros: A sensible and kind doctor in a comfortable hillcountry setting.

Cons: Yep, there's not a one I can think of.

.

I have been seeing Dr. Drogin for some now 8 years. He is the best Doctor I have ever had. Very polite, very attentive to my needs as a patient. This morning for instance I feel awful, called the office the girls there are very sweet, put me on hold for two seconds came back and said you can come in now. I recommend him to every one that ask me for a good Doctor, maybe thats why half of my family see him and half the people at work see him aswell. If you are looking for the most caring Doctor he is your man. His office staff will take good care of you and treat you with such respect. Your the man Doctor Mark! :0)

2
★★★★★

I have been seeing Dr. Drogin for some now 8 years. He is the best Doctor I have ever had. Very polite, very attentive to my needs as a patient. This morning for instance I feel awful, called the office the girls there are very sweet, put me on hold for two seconds came back and said you can come in now. I recommend him to every one that ask me for a good Doctor, maybe thats why half of my family see him and half the people at work see him aswell. If you are looking for the most caring Doctor he is your man. His office staff will take good care of you and treat you with such respect. Your the man Doctor Mark! :0)

Pros: He's the best.

Cons: Sometimes there is a little wait but he gives every patient the same attention!

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In response to the person criticizing my practice, recently we became aware that several insurance companies, including hers, were no longer reimbursing our office for our psychiatric services. As a result of this, we decided we must convert my PSYCHIATRIC practice to private pay status. We called her before her appointment to let her know this as a courtesy to her.
I continue to accept most private insurances for my FAMILY PRACTICE patient visits.
(I am board certified in FAMILY PRACTICE as well as PSYCHIATRY and GERIATRIC PSYCHIATRY.)
We strive to be as helpful as we can to all of our patients. I regret that we had to change our payor status for psychiatry.
I feel certain that, IF THE PERSON WHO CRITICIZED MY PRACTICE HAD ACTUALLY BECOME MY PATIENT, SHE WOULD BE MORE THAN HAPPY WITH OUR LEVEL OF CARING FOR OUR PATIENTS. Next year it will be 30 years since I graduated from medical school and became a physician; I still prize helping my patients most above anything else I do as a doctor!
Thank you for listening to "the other side of the story". - Mark Drogin MD

2
★★★★★

In response to the person criticizing my practice, recently we became aware that several insurance companies, including hers, were no longer reimbursing our office for our psychiatric services. As a result of this, we decided we must convert my PSYCHIATRIC practice to private pay status. We called her before her appointment to let her know this as a courtesy to her.
I continue to accept most private insurances for my FAMILY PRACTICE patient visits.
(I am board certified in FAMILY PRACTICE as well as PSYCHIATRY and GERIATRIC PSYCHIATRY.)
We strive to be as helpful as we can to all of our patients. I regret that we had to change our payor status for psychiatry.
I feel certain that, IF THE PERSON WHO CRITICIZED MY PRACTICE HAD ACTUALLY BECOME MY PATIENT, SHE WOULD BE MORE THAN HAPPY WITH OUR LEVEL OF CARING FOR OUR PATIENTS. Next year it will be 30 years since I graduated from medical school and became a physician; I still prize helping my patients most above anything else I do as a doctor!
Thank you for listening to "the other side of the story". - Mark Drogin MD

.

I scheduled a new patient appointment with Dr. Drogin's office. The soonest he could see me was 5 weeks later, July 13th. On July 12th, less than 24 hours before the appointment, his office called to say as of July 1st they were no longer accepting insurance for my type of appointment. As of today, July 16th, he has neglected to inform Blue Cross Blue Shield that he is no longer under contract with them.
Mark Drogin and his office practices are highly unprofessional and inconsiderate to say the least. If you're looking for a new doctor - keep looking.

0
★☆☆☆☆

I scheduled a new patient appointment with Dr. Drogin's office. The soonest he could see me was 5 weeks later, July 13th. On July 12th, less than 24 hours before the appointment, his office called to say as of July 1st they were no longer accepting insurance for my type of appointment. As of today, July 16th, he has neglected to inform Blue Cross Blue Shield that he is no longer under contract with them.
Mark Drogin and his office practices are highly unprofessional and inconsiderate to say the least. If you're looking for a new doctor - keep looking.

.

I've been seeing Dr. Mark for 6 years. He's treated me for sinus infections, mental health conditions, referred me for MRI's and everything in between. He is kind, caring and takes the time to answer all my questions. He asks about my family and treats me with dignity. I have moved to Austin but I know I will never find a jewel like him. As long as he is in practice, I will drive to the ends of the earth. His office staff is warm and friendly, and will work with you on emergency appointments. It just doesn't get better than this.

2
★★★★★

I've been seeing Dr. Mark for 6 years. He's treated me for sinus infections, mental health conditions, referred me for MRI's and everything in between. He is kind, caring and takes the time to answer all my questions. He asks about my family and treats me with dignity. I have moved to Austin but I know I will never find a jewel like him. As long as he is in practice, I will drive to the ends of the earth. His office staff is warm and friendly, and will work with you on emergency appointments. It just doesn't get better than this.

Pros: He takes the time to alleviate your fears and concerns. Kid-friendly waiting room.

Cons: sometimes there can be a wait.

 

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