Mark S. Bianchi, MD

★★★★☆

About Mark S. Bianchi, MD

Categories
  • Ear, Nose & Throat Doctors

Health & Medical

Health & Medical
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3.5 2
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First Dr Bianchi was more interested in selling hearing aids rather than treating me. My first stop was to an Audiologist who tried to sell me the "latest" hearing aids. As soon as Dr Bianchi found out that my insurance didn't cover hearing aids and I couldn't afford to buy them out of pocket, he seemed to lose all interest in me.
He cleaned the wax out of my ears using a suctioning device. It felt as though he was unnesssarily rough,. When I winced and pulled away he just kept up the same rough treatment. After, when I asked him a question about a yearly follow-up exam he ignored me acted as though I wasn't there.I never went back to him and found a Dr who cares more about patients, not selling hearing aids.

2
★★☆☆☆

First Dr Bianchi was more interested in selling hearing aids rather than treating me. My first stop was to an Audiologist who tried to sell me the "latest" hearing aids. As soon as Dr Bianchi found out that my insurance didn't cover hearing aids and I couldn't afford to buy them out of pocket, he seemed to lose all interest in me.
He cleaned the wax out of my ears using a suctioning device. It felt as though he was unnesssarily rough,. When I winced and pulled away he just kept up the same rough treatment. After, when I asked him a question about a yearly follow-up exam he ignored me acted as though I wasn't there.I never went back to him and found a Dr who cares more about patients, not selling hearing aids.

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Late last year I was whispering to my four-year-old son when he turned his head and said, "Mom, that is my bad ear, talk into my good ear." Obviously, we were upset and we were referred a testing facility that kept losing our paperwork and told me that a supervisor needed to look at the testing needed in order to make an appointment. After a frustrating week, I called our pediatric group back and asked for someone else. We are so glad that the someone else was Dr. Bianchi and his group of audiologists.
We were heartbroken to learn that our son has nerve deafness in his right ear, but grateful that he had perfect hearing in the other. At one point when we were playing phone tag with Dr. Bianchi, he left us his cell number and he encouraged us to get a second opinion (with the egos in the medical profession, this was refreshing). We had further testing done and Dr. Bianchi's diagnoses was the right one. We have been back for a six month check and feel comfortable and confident with the staff.

5
★★★★★

Late last year I was whispering to my four-year-old son when he turned his head and said, "Mom, that is my bad ear, talk into my good ear." Obviously, we were upset and we were referred a testing facility that kept losing our paperwork and told me that a supervisor needed to look at the testing needed in order to make an appointment. After a frustrating week, I called our pediatric group back and asked for someone else. We are so glad that the someone else was Dr. Bianchi and his group of audiologists.
We were heartbroken to learn that our son has nerve deafness in his right ear, but grateful that he had perfect hearing in the other. At one point when we were playing phone tag with Dr. Bianchi, he left us his cell number and he encouraged us to get a second opinion (with the egos in the medical profession, this was refreshing). We had further testing done and Dr. Bianchi's diagnoses was the right one. We have been back for a six month check and feel comfortable and confident with the staff.

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