Mark Z. Klebanov, MD

★★★★☆

About Mark Z. Klebanov, MD

Categories
  • Endocrinologists
  • Internal Medicine Doctors

Health & Medical

Health & Medical
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Six years ago, I was relatively new to the area and ended up picking Dr Klebanov semi-randomly from the list of my HMO's primary care physicians. This turned out to be a very lucky choice for me.Unlike a lot of PCP's I've been "stuck with" in HMO's before, Dr Klebanov is a fine diagnostician who really listens to the patient and their observations and complaints, without jumping to conclusions. On the rare occasions when his diagnosis turns out to be wrong or incomplete (I tend to present with symptoms quite different than the textbook ones for conditions or diseases I have), he doesn't get defensive, but redoubles his efforts to diagnose and treat.Dr Klebanov and his staff are mostly of Russian (and other former USSR countries) origin, but all have a very good command of English. Took me a visit or two to "tune in" to hearing through the accent, but I'm very glad I stuck with it. Also, a great deal of care is taken to make sure that I clearly understand what is being said - he's quite aware of facial expressions when I don't quite get it. In those cases, he finds alternative wording to insure that I do understand.Dr Klebanov also (at least for my HMO) has extensive knowledge of what's covered by insurance and what is not. This is of great help, as I don't find myself at the pharmacy, prescription in hand, hearing that my insurance doesn't cover the drug or quantity (as I've had happen with a number of other doctors).For those of you who are WASP-ish, as am I, there's also a short adaptation curve to learning that the Russian culture means that you won't always get a smile when you expect it and occasionally the staff will sound slightly brusque - but once I paid a few visits, I realized that this was a warm, caring, office.Sometimes it's hard to get a routine appointment quickly, but in a genuine urgent situation, the office has worked with me and found a way to get me in.So - sorry I ended up typing so much! One final thing, though. I had the opportunity to move to a PPO (which I normally prefer) at no extra cost to me, but declined because I would have had to switch PCP's.

5
★★★★★

Six years ago, I was relatively new to the area and ended up picking Dr Klebanov semi-randomly from the list of my HMO's primary care physicians. This turned out to be a very lucky choice for me.Unlike a lot of PCP's I've been "stuck with" in HMO's before, Dr Klebanov is a fine diagnostician who really listens to the patient and their observations and complaints, without jumping to conclusions. On the rare occasions when his diagnosis turns out to be wrong or incomplete (I tend to present with symptoms quite different than the textbook ones for conditions or diseases I have), he doesn't get defensive, but redoubles his efforts to diagnose and treat.Dr Klebanov and his staff are mostly of Russian (and other former USSR countries) origin, but all have a very good command of English. Took me a visit or two to "tune in" to hearing through the accent, but I'm very glad I stuck with it. Also, a great deal of care is taken to make sure that I clearly understand what is being said - he's quite aware of facial expressions when I don't quite get it. In those cases, he finds alternative wording to insure that I do understand.Dr Klebanov also (at least for my HMO) has extensive knowledge of what's covered by insurance and what is not. This is of great help, as I don't find myself at the pharmacy, prescription in hand, hearing that my insurance doesn't cover the drug or quantity (as I've had happen with a number of other doctors).For those of you who are WASP-ish, as am I, there's also a short adaptation curve to learning that the Russian culture means that you won't always get a smile when you expect it and occasionally the staff will sound slightly brusque - but once I paid a few visits, I realized that this was a warm, caring, office.Sometimes it's hard to get a routine appointment quickly, but in a genuine urgent situation, the office has worked with me and found a way to get me in.So - sorry I ended up typing so much! One final thing, though. I had the opportunity to move to a PPO (which I normally prefer) at no extra cost to me, but declined because I would have had to switch PCP's.

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I moved to Bay area couple of years ago and was lucky enough to select Dr, Klebanov as my primary physician. He is the most knowledgeable doctor I know, it is real pleasure to deal with him.

5
★★★★★

I moved to Bay area couple of years ago and was lucky enough to select Dr, Klebanov as my primary physician. He is the most knowledgeable doctor I know, it is real pleasure to deal with him.

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Theoretically it's a very knowledgeable doctor,
on practice there is very hard and unpleasant access to the doctor. The office representatives often neglect by their responsibilities and your eligibility for appointment is dependent on your national or any other selectivity.(better ask doctor office). I don't know this or any other reason caused to the doctor's wrong diagnose - very acute sinus
infection that was treated right way only when I came to the local hospital...
That caused me extra week of job illegibility.
I hope there is no emotions, only the facts..

2
★★☆☆☆

Theoretically it's a very knowledgeable doctor,
on practice there is very hard and unpleasant access to the doctor. The office representatives often neglect by their responsibilities and your eligibility for appointment is dependent on your national or any other selectivity.(better ask doctor office). I don't know this or any other reason caused to the doctor's wrong diagnose - very acute sinus
infection that was treated right way only when I came to the local hospital...
That caused me extra week of job illegibility.
I hope there is no emotions, only the facts..

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Doctor Klebanov is a very good physician. He is knowledgeable about every aspect of medicine and different treatments. Even though his office is very busy and sometimes you have to wait in the receiption area it is worth waiting. All his diagnosis proved to be correct and his advice and treatment always worked. I recommend Dr Klebanov to everybody who is looking for a good family physician.

5
★★★★★

Doctor Klebanov is a very good physician. He is knowledgeable about every aspect of medicine and different treatments. Even though his office is very busy and sometimes you have to wait in the receiption area it is worth waiting. All his diagnosis proved to be correct and his advice and treatment always worked. I recommend Dr Klebanov to everybody who is looking for a good family physician.

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