Martin, Elmer G, Dds - Smile Burst Dentistry

★☆☆☆☆

About Martin, Elmer G, Dds - Smile Burst Dentistry

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Health & Medical

Health & Medical
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I was most horrified with the type of care given at this location. When I first arrived I had to wait 15 minutes after my appointment time. I was taken back and given multiple x-rays by an un-experienced technician, who did not know how to operate the new digital x-ray machine.After the x-rays the dentist (supposedly, because he never introduced himself) came in. The only way I knew he was a dentist was by the white lab coat. He examined me and told me I needed an expensive deep cleaning ($300) because my teeth were sensitive. I am deeply disappointed with the service they provided and the mannerisms of this office. I am switching primary dental care and hope you take this letter into consideration. I have never had any prior dental issues that required a deeper cleaning, and would have been happy to pay for the extra cleaning if necessary and if he had explained the reasoning.

1
★☆☆☆☆

I was most horrified with the type of care given at this location. When I first arrived I had to wait 15 minutes after my appointment time. I was taken back and given multiple x-rays by an un-experienced technician, who did not know how to operate the new digital x-ray machine.After the x-rays the dentist (supposedly, because he never introduced himself) came in. The only way I knew he was a dentist was by the white lab coat. He examined me and told me I needed an expensive deep cleaning ($300) because my teeth were sensitive. I am deeply disappointed with the service they provided and the mannerisms of this office. I am switching primary dental care and hope you take this letter into consideration. I have never had any prior dental issues that required a deeper cleaning, and would have been happy to pay for the extra cleaning if necessary and if he had explained the reasoning.

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This dental office is a joke. The office manager doesn't allow any of the office personnel give out her name to customers because she doesn't do her job. The Mexican staff helps and provides immediate services to the Mexican clientele, but if you are not of Hispanic blood line you are not helped at all. We went in Nov 08 and they still have not submitted for the approval of work to be done. If they are that incompetent with paperwork can you imagine what they do to your teeth! I am not sure if the doctor knows that his office staff is losing clients because I am sure they do not tell them that they screwed up not one, not two but lots of their clients records. Do the doctors ever watch the office staff?

1
★☆☆☆☆

This dental office is a joke. The office manager doesn't allow any of the office personnel give out her name to customers because she doesn't do her job. The Mexican staff helps and provides immediate services to the Mexican clientele, but if you are not of Hispanic blood line you are not helped at all. We went in Nov 08 and they still have not submitted for the approval of work to be done. If they are that incompetent with paperwork can you imagine what they do to your teeth! I am not sure if the doctor knows that his office staff is losing clients because I am sure they do not tell them that they screwed up not one, not two but lots of their clients records. Do the doctors ever watch the office staff?

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Dr. Martin is a quack. He's very perfunctory during exams, and doesn't explain what's going on. He's no longer at this location, but "Elmer Garnel Martin" is an unusual enough name so's you'll recognize him.

He refused to write a prescription after a tooth extraction, saying "Extractions don't hurt." He recommended that I go home and take *aspirin* if my mouth hurt. The receptionists' English was never the best.

The *only* "pro" about this guy is that he's CHEAP. Sometimes you do get what you pay for. The worst dentist I've seen in my life.

1
★☆☆☆☆

Dr. Martin is a quack. He's very perfunctory during exams, and doesn't explain what's going on. He's no longer at this location, but "Elmer Garnel Martin" is an unusual enough name so's you'll recognize him.

He refused to write a prescription after a tooth extraction, saying "Extractions don't hurt." He recommended that I go home and take *aspirin* if my mouth hurt. The receptionists' English was never the best.

The *only* "pro" about this guy is that he's CHEAP. Sometimes you do get what you pay for. The worst dentist I've seen in my life.

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