Martin, Richard J, Dds - Oral & Facial Surgery-N Texas

★★★☆☆
  • 591 West Main Street Suite 150

    Lewisville, TX 75057

    Map & Directions
  • 972-434-0050

About Martin, Richard J, Dds - Oral & Facial Surgery-N Texas

Health & Medical

Health & Medical
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Referred to Dr. Martin by a Dentist friend of mine. My 14 year old went for a consult in which they charged my insurance. My daughter needed to have her teeth extracted to continue with her Orthodontist treatment. He agreed to collaborate with the Orthodontist. Three weeks after the consult, I never heard from Dr. Martin nor his office. I called the office and they stated Dr. Martin will follow-up. A month passed and I never heard from his office. My daughter had to have her braces removed because my daughter's teeth were not extracted and they could not continue treatment. I made a call to Dr. Martin's office to express my disappointment, the office manager apologized and said she would leave a message for Dr. Martin to call and apologize. A week later, I never heard from his offfice. I would not recommend his practice to anyone. Each patient matters. My opinion is that he has lost touch with the purpose and meaning of providing a service to others. Just for thought, If you decide to become a patient, will he be there if you really needed him. From my experience, he will not and feel comfortable with his actions of not doing so.

1
★☆☆☆☆

Referred to Dr. Martin by a Dentist friend of mine. My 14 year old went for a consult in which they charged my insurance. My daughter needed to have her teeth extracted to continue with her Orthodontist treatment. He agreed to collaborate with the Orthodontist. Three weeks after the consult, I never heard from Dr. Martin nor his office. I called the office and they stated Dr. Martin will follow-up. A month passed and I never heard from his office. My daughter had to have her braces removed because my daughter's teeth were not extracted and they could not continue treatment. I made a call to Dr. Martin's office to express my disappointment, the office manager apologized and said she would leave a message for Dr. Martin to call and apologize. A week later, I never heard from his offfice. I would not recommend his practice to anyone. Each patient matters. My opinion is that he has lost touch with the purpose and meaning of providing a service to others. Just for thought, If you decide to become a patient, will he be there if you really needed him. From my experience, he will not and feel comfortable with his actions of not doing so.

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Dr. Martin has one of the best personalities for a doctor, even not a doctor. Everyone I have referred him to just loves him. Very caring, listens, jokes and is professional at the same time. His office staff is great too!

5
★★★★★

Dr. Martin has one of the best personalities for a doctor, even not a doctor. Everyone I have referred him to just loves him. Very caring, listens, jokes and is professional at the same time. His office staff is great too!

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