Mc Kane, Steven R, Dds - Damascus Cosmetic & Laser Dntl

★★★☆☆

About Mc Kane, Steven R, Dds - Damascus Cosmetic & Laser Dntl

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  • Dentists

Health & Medical

Health & Medical
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3.0 2
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Few points as I have been going to this Dentist for several years
Even though you schedule an appointment, you will sit in the waiting room without even a "hello" from the front desk. You will continue waiting without being told why you are not being seen at your scheduled time or even close to your schedule time. This is a general complaint.
My secondary complaint stems from earlier this year when I had a temporary crown put in. Dr. McKane did not file the temp down well enough and it was cutting my gums and causing soreness in my mouth. When I called him that evening, he let me know that I was calling during dinner-to me this was an emergency-if you don't want your patients calling you during your dinner time, do not use your personal number for an emergency contact-hire a service. Long story short I came in the next day-the hygienist refused to let me speak insisting that I broke the crown. Finally an assistant filed the crown down apologizing for the hygienist behavior. Not once did Dr. McKane look at the tooth. I went on with the temporary until I got my permanent basically "grinning and bearing it" Overall the office staff is rude and condescending. After speaking with his past patients and my overall experience through the years, I made the decision to go to a new dentist

1
★☆☆☆☆

Few points as I have been going to this Dentist for several years
Even though you schedule an appointment, you will sit in the waiting room without even a "hello" from the front desk. You will continue waiting without being told why you are not being seen at your scheduled time or even close to your schedule time. This is a general complaint.
My secondary complaint stems from earlier this year when I had a temporary crown put in. Dr. McKane did not file the temp down well enough and it was cutting my gums and causing soreness in my mouth. When I called him that evening, he let me know that I was calling during dinner-to me this was an emergency-if you don't want your patients calling you during your dinner time, do not use your personal number for an emergency contact-hire a service. Long story short I came in the next day-the hygienist refused to let me speak insisting that I broke the crown. Finally an assistant filed the crown down apologizing for the hygienist behavior. Not once did Dr. McKane look at the tooth. I went on with the temporary until I got my permanent basically "grinning and bearing it" Overall the office staff is rude and condescending. After speaking with his past patients and my overall experience through the years, I made the decision to go to a new dentist

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Excellent! Got 6 veneers replaced in the front and got Lumineers and they look so much better than my old veneers. painless too!

5
★★★★★

Excellent! Got 6 veneers replaced in the front and got Lumineers and they look so much better than my old veneers. painless too!

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