Meadows Women's Center

★★★☆☆

About Meadows Women's Center

Categories
  • Ob-Gyn
  • Women's Health Services

Health & Medical

Health & Medical
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Jozsef Zority, MD

7200 Cathedral Rock Drive Las Vegas, NV

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Jozsef Zority, MD

7200 Cathedral Rock Drive Las Vegas, NV

3.1163 43
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BILLING DEPT SUCKS!!!!! This review is completely based on my experience with billing. The doc and nurses were excellent. The billing staff told me they would not tell me the cost of services before rendering as they were too busy.....now or in the future. I have 100% maternity coverage and started receiving bills in the mail which is how this got brought up. Unbelievable....the staff treated me like I was bothering them by inquiring about my bill. Well lady at the front counter, I make more money than you and I will not be stressing out my unborn baby because of your idiocracy. The doctor was incredibly nice too...but they should be aware of their staff members. Do not go here unless you want to get random bills that don't make sense.

4
★★★★☆

BILLING DEPT SUCKS!!!!! This review is completely based on my experience with billing. The doc and nurses were excellent. The billing staff told me they would not tell me the cost of services before rendering as they were too busy.....now or in the future. I have 100% maternity coverage and started receiving bills in the mail which is how this got brought up. Unbelievable....the staff treated me like I was bothering them by inquiring about my bill. Well lady at the front counter, I make more money than you and I will not be stressing out my unborn baby because of your idiocracy. The doctor was incredibly nice too...but they should be aware of their staff members. Do not go here unless you want to get random bills that don't make sense.

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I have to agree with the front desk staff and billing staff is very rude. Other than that........
I have been to many OBGYN offices and seen many Doctors. I am very modest and hate having these kind of appointments. I am extreamly impaitient waiting long periods of time to see doctors. However Dr. Kirsten is AMAZING. I myself was diagnosed with cancer, for a whole year she was by me every step of the way! I had an appointment with Dr. Spirtos (oncologist), complete jerk!!!, she helped me get a second opinion out of state (UCI med). between her and the doctor there, they were able to save my uterus and now trying to get my pregnant. I truely think that Kirsten cares about her patients, but yes she is very busy. She is one of the best doctors in the state so she is bound to be. I do think some of the staff is great, like a few of the girls that take you back to the rooms, Lisa, and Audrey are great too. If I move out of state I will continue to come back to Kirsten and will follow her where ever she goes.

4
★★★★☆

I have to agree with the front desk staff and billing staff is very rude. Other than that........
I have been to many OBGYN offices and seen many Doctors. I am very modest and hate having these kind of appointments. I am extreamly impaitient waiting long periods of time to see doctors. However Dr. Kirsten is AMAZING. I myself was diagnosed with cancer, for a whole year she was by me every step of the way! I had an appointment with Dr. Spirtos (oncologist), complete jerk!!!, she helped me get a second opinion out of state (UCI med). between her and the doctor there, they were able to save my uterus and now trying to get my pregnant. I truely think that Kirsten cares about her patients, but yes she is very busy. She is one of the best doctors in the state so she is bound to be. I do think some of the staff is great, like a few of the girls that take you back to the rooms, Lisa, and Audrey are great too. If I move out of state I will continue to come back to Kirsten and will follow her where ever she goes.

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dr joe rojas was the only doctor that took my pain serious and with a time period of his understanding my problem was resolved. i am very happy with the results . so at this point if my wait is 20 min to 2 hrs its worth waiting for .

5
★★★★★

dr joe rojas was the only doctor that took my pain serious and with a time period of his understanding my problem was resolved. i am very happy with the results . so at this point if my wait is 20 min to 2 hrs its worth waiting for .

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The wait is at least 2 hours, every time you go. I don't know about you but I value my time and waiting for 2 hours in a doctors office is not where I want to spend it. Their scheduling is very poor. Also, had test done that was not covered under my health care policy. I was never advised that it was not covered, so...I got a very big surprise when the bill came of $292.00, that I will have to pay for. Not happy. I think they should advise cost of all test that they request prior to taking them, that way you can check with your health care provider to find out if it is covered. The test they did was Vitamin D check. This is not a nessesary test that is required. And the cost is $292.00 WARNING: Check your insurance before having this test done.

3
★★★☆☆

The wait is at least 2 hours, every time you go. I don't know about you but I value my time and waiting for 2 hours in a doctors office is not where I want to spend it. Their scheduling is very poor. Also, had test done that was not covered under my health care policy. I was never advised that it was not covered, so...I got a very big surprise when the bill came of $292.00, that I will have to pay for. Not happy. I think they should advise cost of all test that they request prior to taking them, that way you can check with your health care provider to find out if it is covered. The test they did was Vitamin D check. This is not a nessesary test that is required. And the cost is $292.00 WARNING: Check your insurance before having this test done.

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Dr. Roberts is the very best that you could ask for. She takes the time to ask pertinent questions, not only about the condition but also about the person. I have had to wait on several occasions but it is true - she is worth the wait. I have never felt less important than the next patient - quite the opposite! As to those that have negative feelings about the business - yes, business is important but I have never, ever felt that these doctors (and I have been treated by all 3) put the practice over and above my health. They too have businesses to run but they do it with class, professionalism and the utmost caring attitude. I am moving to North Nevada shortly but will continue to go to Dr. Roberts for a long time - I'll make time and the effort because a doctor who really cares is one in a million )in this case, 3 in 3 million!

5
★★★★★

Dr. Roberts is the very best that you could ask for. She takes the time to ask pertinent questions, not only about the condition but also about the person. I have had to wait on several occasions but it is true - she is worth the wait. I have never felt less important than the next patient - quite the opposite! As to those that have negative feelings about the business - yes, business is important but I have never, ever felt that these doctors (and I have been treated by all 3) put the practice over and above my health. They too have businesses to run but they do it with class, professionalism and the utmost caring attitude. I am moving to North Nevada shortly but will continue to go to Dr. Roberts for a long time - I'll make time and the effort because a doctor who really cares is one in a million )in this case, 3 in 3 million!

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Oh my.......I only googled MWC cuz I misplaced the # but found it necessary to respond to such anger as expressed by others. I've been going to Dr. K. Rojas for 17 years. She is an incredible Dr. Yes, you might have to undergo a series of tests but its best to be safe than sorry. The comments make it sound as though the doctors have something to gain from ordering tests but do any of really think Dr's have a magic wand? They're not wizards. They order tests to assess your health for your benefit. In conclusion, the wait is worth the knowledge and experience they possess.
You get what you pay for.

5
★★★★★

Oh my.......I only googled MWC cuz I misplaced the # but found it necessary to respond to such anger as expressed by others. I've been going to Dr. K. Rojas for 17 years. She is an incredible Dr. Yes, you might have to undergo a series of tests but its best to be safe than sorry. The comments make it sound as though the doctors have something to gain from ordering tests but do any of really think Dr's have a magic wand? They're not wizards. They order tests to assess your health for your benefit. In conclusion, the wait is worth the knowledge and experience they possess.
You get what you pay for.

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There is no excuse for the wait time, one reviewer said it was because of the time the Dr. spends with their patients but from my experience with them they don't. They will book 3 appointments for the same time, when you sign in the time is noted and you're taken to an exam room in that order. They seem to allote 5 minutes per patient, they don't give you the opportunity to ask questions and if you're not a "money maker" someone with a possible high risk pregnancy, someone trying to get pregnant etc then you're at the bottom of their priorities. They do say you'll need tests & procedures you most likely won't. Dr. K. Rojas told me I needed a D&C which (after I gotten another Dr.) turns out wasn't. I switched to another Dr. because of the lack of care & professionalism of the Dr. When I tried to get my medical records they said they were in storage. I received a phone call from the office saying I could pick them up when I went to the office the woman at the desk said she was sorry but she didn't have them & med records was in a meeting. Two months later they called & said they mailed them. The records have never shown up & now they said they've been shredded!

1
★☆☆☆☆

There is no excuse for the wait time, one reviewer said it was because of the time the Dr. spends with their patients but from my experience with them they don't. They will book 3 appointments for the same time, when you sign in the time is noted and you're taken to an exam room in that order. They seem to allote 5 minutes per patient, they don't give you the opportunity to ask questions and if you're not a "money maker" someone with a possible high risk pregnancy, someone trying to get pregnant etc then you're at the bottom of their priorities. They do say you'll need tests & procedures you most likely won't. Dr. K. Rojas told me I needed a D&C which (after I gotten another Dr.) turns out wasn't. I switched to another Dr. because of the lack of care & professionalism of the Dr. When I tried to get my medical records they said they were in storage. I received a phone call from the office saying I could pick them up when I went to the office the woman at the desk said she was sorry but she didn't have them & med records was in a meeting. Two months later they called & said they mailed them. The records have never shown up & now they said they've been shredded!

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I cannot believe these bad comments that I am reading. I have a feeling they are being written by the same disgruntled employee or rude patient.

I have been with Dr. Joe and Kirsten since they started their careers. I have been with them 19 years. In fact, Dr. Joe reminds people that I am one of their very first patients. They are the best! I love them, and I would never go to any other dr.

19 years ago, they had to close their office down for me because they discovered I had reuptured membranes with my pregnancy. They called an ambulance for me, and they both raced to Sunrise Hospital to take care of me. I was bed ridden for almost one month before delivering by c-section a premature baby girl at 3 pounds 4 oz. Dr. Joe and Dr. Kirsten came into that hospital daily to check on me and to make sure that I was getting the best treatment. I am so thankful to them! That premie girl is almost 19 now and is a patient of Dr. Kirsten---She loves her as well!

I am sure the patients in the office 19 years ago were upset that they had to wait two hours or reschedule their appointments because the drs. raced to the hospital for me. I cannot tell you how that story still touches me today. I was shocked that they did that! They are a blessing.....

Since the passing of those 19 years, I have had to wait for my annaul many times, but I don't mind. I don't mind becasue I know that they are on an emergency call or delivering a baby. I am patient and understanding becasue I was the emergency 19 years ago.

Dr. Joe and Kirsten are the nicest people. I don't find them to over do anything. They are concerned for your well being and want the best for their patients. I have never been over billed, misdiagnosed, or been treated rudely by anyone in the 19 years I have gone there. In fact, I find the office ladies to be the nicest and most helpful.

In fact, I was just in there yesterday and had to wait an hour to be seen becasue both doctors were in an emergency surgery. The office ladies we kind, and they told everyone that the doctors were running late due to an emergency. I plan on this happening, and I am not annoyed by it. Bring a book and read.

Many people today are so selfish and not team players and only think of themselves....Those are the ones writing the nasty comments. Maybe the nasty employees were lazy and didn't do what the doctors wanted. They expect the best from their employees....And I am sure they are not perfect and mistakes happen, but I know that they do their best to make sure no bad decisions are made.

And I love the new building they have! It's very friendly and professional!.....Keep up the outstanding work! I will always be a patient!!!

5
★★★★★

I cannot believe these bad comments that I am reading. I have a feeling they are being written by the same disgruntled employee or rude patient.

I have been with Dr. Joe and Kirsten since they started their careers. I have been with them 19 years. In fact, Dr. Joe reminds people that I am one of their very first patients. They are the best! I love them, and I would never go to any other dr.

19 years ago, they had to close their office down for me because they discovered I had reuptured membranes with my pregnancy. They called an ambulance for me, and they both raced to Sunrise Hospital to take care of me. I was bed ridden for almost one month before delivering by c-section a premature baby girl at 3 pounds 4 oz. Dr. Joe and Dr. Kirsten came into that hospital daily to check on me and to make sure that I was getting the best treatment. I am so thankful to them! That premie girl is almost 19 now and is a patient of Dr. Kirsten---She loves her as well!

I am sure the patients in the office 19 years ago were upset that they had to wait two hours or reschedule their appointments because the drs. raced to the hospital for me. I cannot tell you how that story still touches me today. I was shocked that they did that! They are a blessing.....

Since the passing of those 19 years, I have had to wait for my annaul many times, but I don't mind. I don't mind becasue I know that they are on an emergency call or delivering a baby. I am patient and understanding becasue I was the emergency 19 years ago.

Dr. Joe and Kirsten are the nicest people. I don't find them to over do anything. They are concerned for your well being and want the best for their patients. I have never been over billed, misdiagnosed, or been treated rudely by anyone in the 19 years I have gone there. In fact, I find the office ladies to be the nicest and most helpful.

In fact, I was just in there yesterday and had to wait an hour to be seen becasue both doctors were in an emergency surgery. The office ladies we kind, and they told everyone that the doctors were running late due to an emergency. I plan on this happening, and I am not annoyed by it. Bring a book and read.

Many people today are so selfish and not team players and only think of themselves....Those are the ones writing the nasty comments. Maybe the nasty employees were lazy and didn't do what the doctors wanted. They expect the best from their employees....And I am sure they are not perfect and mistakes happen, but I know that they do their best to make sure no bad decisions are made.

And I love the new building they have! It's very friendly and professional!.....Keep up the outstanding work! I will always be a patient!!!

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A lot of unnecessary tests are done here. There is no understanding when the number and frequency of these tests cause their patients stress. Although I have other medical concerns, and need to see other doctors, I used most of a significant number of sick days there. I tried to comply with request after request to continually scan and monitor my condition, which is stable. I saw another doctor who confirmed my hunch that this was overkill. Apparently, many in the medical community are aware of such problems at this office. My doctor at Meadows Women's Center apparently had an issue with my seeing another gynecologist and banned me from the establishment even though I was always genuinely kind and respectful. I have to assume this is part of the doctor's ego. Not a good sign when you need compassion and care. Save yourself some, time, money and a lot of stress and choose another establishment for care.

1
★☆☆☆☆

A lot of unnecessary tests are done here. There is no understanding when the number and frequency of these tests cause their patients stress. Although I have other medical concerns, and need to see other doctors, I used most of a significant number of sick days there. I tried to comply with request after request to continually scan and monitor my condition, which is stable. I saw another doctor who confirmed my hunch that this was overkill. Apparently, many in the medical community are aware of such problems at this office. My doctor at Meadows Women's Center apparently had an issue with my seeing another gynecologist and banned me from the establishment even though I was always genuinely kind and respectful. I have to assume this is part of the doctor's ego. Not a good sign when you need compassion and care. Save yourself some, time, money and a lot of stress and choose another establishment for care.

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Dr. Roberts is amazing however the office staff is sub standard. Care is second to money at MWC. Charged me $40 instead of $20 for my copay and tried to get me to pay my deductible for an in network 100% covered service. Filed a complaint with my insurance carrier and found a new doctor. Stay away from this place.

1
★☆☆☆☆

Dr. Roberts is amazing however the office staff is sub standard. Care is second to money at MWC. Charged me $40 instead of $20 for my copay and tried to get me to pay my deductible for an in network 100% covered service. Filed a complaint with my insurance carrier and found a new doctor. Stay away from this place.

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Dr Roberts is my MD. She is just awesome! Only complaint is that she is always running late, but, the time she takes with others, she takes with me too. I'm glad to wait for her personal care.
I find the office to be fairly efficient for Las Vegas.

4
★★★★☆

Dr Roberts is my MD. She is just awesome! Only complaint is that she is always running late, but, the time she takes with others, she takes with me too. I'm glad to wait for her personal care.
I find the office to be fairly efficient for Las Vegas.

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This place is an utter joke. I believe that this office, unlike its exterior, is a complete mess. The office staff is incredibly rude and the doctors lack to make a personal connection with the patient. The doctor didnt even get to the hospital on time to deliver my baby when she was right across the street! They overbook to an extent where you are expected to wait for them for 2-3 hours but if you are 15 minutes late, they will cancel your appointment. On top of that, if you cancel too many appointments, they fire you! I completely regret choosing them to take care of me during my pregnancy, they are horrible people and try to make their pre-payment plan sound so great and of course you pay double because of all the "necessary" test. Don't go here choose another place.

1
★☆☆☆☆

This place is an utter joke. I believe that this office, unlike its exterior, is a complete mess. The office staff is incredibly rude and the doctors lack to make a personal connection with the patient. The doctor didnt even get to the hospital on time to deliver my baby when she was right across the street! They overbook to an extent where you are expected to wait for them for 2-3 hours but if you are 15 minutes late, they will cancel your appointment. On top of that, if you cancel too many appointments, they fire you! I completely regret choosing them to take care of me during my pregnancy, they are horrible people and try to make their pre-payment plan sound so great and of course you pay double because of all the "necessary" test. Don't go here choose another place.

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I was a former patient and after it is all said and done, I cannot recommend anyone to go to this office. I did get good care from the doctors, not great care though. They were thorough with their recommended tests, as it should be. The nurses were nice and caring. My problem was on the business end. There was a lack of empathy, respect and patience when it came to billing questions. The office managers knew I had to prove my case and without it, it would have to go to small claims and no one would go through with losing time with work or just dealing with the stress of it all. They also don't bill to secondary insurance so I prepaid for it and that was a mistake because I can never get my money back for the remaining overpayment. They made sure they kept it. To sum it up, find a doctor who is great and an office staff with integrity!

1
★☆☆☆☆

I was a former patient and after it is all said and done, I cannot recommend anyone to go to this office. I did get good care from the doctors, not great care though. They were thorough with their recommended tests, as it should be. The nurses were nice and caring. My problem was on the business end. There was a lack of empathy, respect and patience when it came to billing questions. The office managers knew I had to prove my case and without it, it would have to go to small claims and no one would go through with losing time with work or just dealing with the stress of it all. They also don't bill to secondary insurance so I prepaid for it and that was a mistake because I can never get my money back for the remaining overpayment. They made sure they kept it. To sum it up, find a doctor who is great and an office staff with integrity!

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I'm torn in writing this review. I do think the physicians are top notch, but I have to agree with the negative reviews. On AVERAGE the wait is over 2 hours. They routinely quadruple book appointments- ask around in the lobby when everyone's appointment is, you'll be shocked it's with the same doc at the same time as yours! It wouldn't be too terribly if they just told you they were a few hours behind, as they did at Green Valley Women's Clinic, so you could come back or reschedule.

I go through my billing with a fine tooth comb because I am consistently billed for procedures I didn't have. When I call they act surprised "Oh, we missed that." I'm not going to complain about over testing- I'm not a doctor, but other MD's tend to roll their eyes when you mention this practice.

Again, very good doctors. I never felt my care was jeopardized, just my wallet and the respect for my time.

There are other doctors who are as equally qualified without all the expense and headache. I would not recommend this practice.

2
★★☆☆☆

I'm torn in writing this review. I do think the physicians are top notch, but I have to agree with the negative reviews. On AVERAGE the wait is over 2 hours. They routinely quadruple book appointments- ask around in the lobby when everyone's appointment is, you'll be shocked it's with the same doc at the same time as yours! It wouldn't be too terribly if they just told you they were a few hours behind, as they did at Green Valley Women's Clinic, so you could come back or reschedule.

I go through my billing with a fine tooth comb because I am consistently billed for procedures I didn't have. When I call they act surprised "Oh, we missed that." I'm not going to complain about over testing- I'm not a doctor, but other MD's tend to roll their eyes when you mention this practice.

Again, very good doctors. I never felt my care was jeopardized, just my wallet and the respect for my time.

There are other doctors who are as equally qualified without all the expense and headache. I would not recommend this practice.

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After reading previous reviews I had to leave note of my experiences with this office-

My first visit was over 2 years ago for a positive pregnancy test, it turned out to be ectopic. At this office I was able to get the emergency instant care required after the status of the pregnancy was determinted. I was treated without an appointment on emergency status and even though it was a terrible moment in my life, was treated with compassion and care, this is before I had even developed a relationship with the office.

About a year after my initial pregnancy, I am going back for a second successful pregnancy.
I have seen Dr. Kirsten, and Dr. Joe for my pregnancy. Dr. K often moves quickly but will give you whatever time you need, and discuss things with you completely. She is to the point and direct, but I would rather not have things sugar coated.
Dr. J will devote your appointment to you and give you all the timeyou need to ask, think, etc. Even though he may be, you never get the impression he is in a hurry. His care is very compassionate, I feel these doctors care about my baby.

I had an emergency recently and was admitted to the hospital. Dr. Roberts was on call and I got to experience her care as well. Exceptional and compassionate just as the Rojas' care is. She showed up late at night at the hospital on a Saturday, and saw me followup on Monday, even though she's not my regular doctor.

These doctors order tests, and look at the details with a fine tooth comb, this in my opinion does not indicate greed, rather a complete devotion to the upmost medical care.

When I go to this office, the staff recognizes and acknowledges me, and seems to genuinely care how I am. I have had no problems with the current office staff.
The Doctors as well, are caring, compassionate, and personal-

Yes, sometimes you have to wait, but I was that emergency at one point, so I will wait to see these exceptional doctors so that they may care for others the way they cared for me in my time emergency and need.

5
★★★★★

After reading previous reviews I had to leave note of my experiences with this office-

My first visit was over 2 years ago for a positive pregnancy test, it turned out to be ectopic. At this office I was able to get the emergency instant care required after the status of the pregnancy was determinted. I was treated without an appointment on emergency status and even though it was a terrible moment in my life, was treated with compassion and care, this is before I had even developed a relationship with the office.

About a year after my initial pregnancy, I am going back for a second successful pregnancy.
I have seen Dr. Kirsten, and Dr. Joe for my pregnancy. Dr. K often moves quickly but will give you whatever time you need, and discuss things with you completely. She is to the point and direct, but I would rather not have things sugar coated.
Dr. J will devote your appointment to you and give you all the timeyou need to ask, think, etc. Even though he may be, you never get the impression he is in a hurry. His care is very compassionate, I feel these doctors care about my baby.

I had an emergency recently and was admitted to the hospital. Dr. Roberts was on call and I got to experience her care as well. Exceptional and compassionate just as the Rojas' care is. She showed up late at night at the hospital on a Saturday, and saw me followup on Monday, even though she's not my regular doctor.

These doctors order tests, and look at the details with a fine tooth comb, this in my opinion does not indicate greed, rather a complete devotion to the upmost medical care.

When I go to this office, the staff recognizes and acknowledges me, and seems to genuinely care how I am. I have had no problems with the current office staff.
The Doctors as well, are caring, compassionate, and personal-

Yes, sometimes you have to wait, but I was that emergency at one point, so I will wait to see these exceptional doctors so that they may care for others the way they cared for me in my time emergency and need.

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I have been going to the Rojas's office for over 10 years, and my mother also is seeing Dr Kirsten we have been extremely happy with the office. I have found that when you arrive you are treated with kindness from the beginning all the way til when you check out. I have come in the office on a very busy day and was still treated the same,and Dr Kirsten took extra time with me regarding other concerns I had beside my gyn care, she sent me to see a cardiologist doctor because my blood pressure was elevated she would not let me leave until I had an appointment with that doctor. If you want a doctor who cares this is the place to come because not only will you receive care they go the extra mile

4
★★★★☆

I have been going to the Rojas's office for over 10 years, and my mother also is seeing Dr Kirsten we have been extremely happy with the office. I have found that when you arrive you are treated with kindness from the beginning all the way til when you check out. I have come in the office on a very busy day and was still treated the same,and Dr Kirsten took extra time with me regarding other concerns I had beside my gyn care, she sent me to see a cardiologist doctor because my blood pressure was elevated she would not let me leave until I had an appointment with that doctor. If you want a doctor who cares this is the place to come because not only will you receive care they go the extra mile

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The office managers were rude!! They lack integrity!!! But, I believe they are just following their office guidelines set by their bosses, Dr. Joe and Kristen Rojas. They cannot run the office without given instructions. It is a business before doctor care. They are nice, but after the service is done, it's their charges you have to concern yourself with and they know exactly what they can get you with. Find another doctor and save yourself from being ignored for any incorrect billing. If you are a patient look closely into your account, if you can make sense of it. They don't make it easy to read. I'm sure it's intentional.

1
★☆☆☆☆

The office managers were rude!! They lack integrity!!! But, I believe they are just following their office guidelines set by their bosses, Dr. Joe and Kristen Rojas. They cannot run the office without given instructions. It is a business before doctor care. They are nice, but after the service is done, it's their charges you have to concern yourself with and they know exactly what they can get you with. Find another doctor and save yourself from being ignored for any incorrect billing. If you are a patient look closely into your account, if you can make sense of it. They don't make it easy to read. I'm sure it's intentional.

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I have read some of the comments below. Yes...there can be a long wait to see the doctors. But, it should also be noted that this is an OB/GYN office. They do have to deliver baby's and that can not always be predicted.

Dr. Joe has taken much time to discuss a number of options with me and appreciate the time and care that he spends with me. He knows more about my personal life than most people. He always inquires about personal life at every visit. I don't feel like just a number or $$$ as someone stated below.

When Dr. Joe was running late at the hospital the other morning, his wife Dr. Kristin happily did my follow up exam and I was out of there prior to my scheduled appointment time. If you are nice to the front desk staff and nurses, they will do there best to get you out in a timely fashion. I suggest early morning appointments if you don't wish to wait.

Yes, there are a few issues with the front desk staff. Two weeks ago, I addressed my concerns with Dr. Joe. He admitted that there were some customer service issues and they are working to fix them. They want these issues resolved too. They are committed to giving their patients outstanding customer service.

Personally, I am glad that Dr. Joe did some of the test on me that he did. They ended up saving me time and money in the long run. He also was able to solve a problem that I've had for the past 12 years. I have seen an endless sea of OB/GYN doctors in this town over the past 10 years. I have to say that there are a number of quacks in the town...so beware.

When it comes down to it. I would rather wait a few hours and be seen by someone who cares about me and is willing to explore options to help me than go back to some of the doctors that I've seen in this town.

As always if you don't like a doctors opinion, then get a second opinion. I say get as many opinions as it takes. I've seen 25 GYN doctors over the past 12 years. It took that long to for me to find Dr. Joe and to finally get some medical advice that really helped me. I wish all you ladies the best. It is hard to find good OB/GYN care.

One last comment. If a doctor has a "god" complex, it is because we as patients have not taken the time to bring them back to reality. We, as patients, should not take "god" like behavior from doctor or anyone for that matter. We have the right to demand and to be treated as a person and receive good customer service. Whenever a doctor pulls that with me, I remind them of that. Most doctors respect me for that if they don't then they aren't the doctor for me.

4
★★★★☆

I have read some of the comments below. Yes...there can be a long wait to see the doctors. But, it should also be noted that this is an OB/GYN office. They do have to deliver baby's and that can not always be predicted.

Dr. Joe has taken much time to discuss a number of options with me and appreciate the time and care that he spends with me. He knows more about my personal life than most people. He always inquires about personal life at every visit. I don't feel like just a number or $$$ as someone stated below.

When Dr. Joe was running late at the hospital the other morning, his wife Dr. Kristin happily did my follow up exam and I was out of there prior to my scheduled appointment time. If you are nice to the front desk staff and nurses, they will do there best to get you out in a timely fashion. I suggest early morning appointments if you don't wish to wait.

Yes, there are a few issues with the front desk staff. Two weeks ago, I addressed my concerns with Dr. Joe. He admitted that there were some customer service issues and they are working to fix them. They want these issues resolved too. They are committed to giving their patients outstanding customer service.

Personally, I am glad that Dr. Joe did some of the test on me that he did. They ended up saving me time and money in the long run. He also was able to solve a problem that I've had for the past 12 years. I have seen an endless sea of OB/GYN doctors in this town over the past 10 years. I have to say that there are a number of quacks in the town...so beware.

When it comes down to it. I would rather wait a few hours and be seen by someone who cares about me and is willing to explore options to help me than go back to some of the doctors that I've seen in this town.

As always if you don't like a doctors opinion, then get a second opinion. I say get as many opinions as it takes. I've seen 25 GYN doctors over the past 12 years. It took that long to for me to find Dr. Joe and to finally get some medical advice that really helped me. I wish all you ladies the best. It is hard to find good OB/GYN care.

One last comment. If a doctor has a "god" complex, it is because we as patients have not taken the time to bring them back to reality. We, as patients, should not take "god" like behavior from doctor or anyone for that matter. We have the right to demand and to be treated as a person and receive good customer service. Whenever a doctor pulls that with me, I remind them of that. Most doctors respect me for that if they don't then they aren't the doctor for me.

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Absolute NIGHTMARE Office....The staff, especially Marcia & Debbie, I doubt if they can hear good or read. They have "MENTAL PAUSE". Marcia must hate her job or just have too much to do. She is a walking future liability LAW SUIT, for Dr. Rojas. She can not get any thing right. Wrong messages to the doctors, wrong prescriptions, does not give other staff members messages...Why do they keep her? A relative possibly?Dr. Joe Rojas walks out of your exam room & into another patients office, forgetting to write down ALL the things he just told you he will do. So blood tests are NOT ordered...test are incomplete...presumptions are NOT called in...pure insanity!! The Rojas medical team have built a "Posh Ultra Modern EXPENSIVE Office $$$." It is so busy there, they do a lot of messages to one another, by head sets & tablet computers. There are so many patients herded in like cattle $$$, the care for patients is extremely lacking & very scary. They want to cut out all your female organs, before having adequate tests done $$$ that truly PROVE cancer$$$. They say it's precautionary. Then tell you, "That is why they make SYNTHETIC HORMONES $$$." Dr. Joe Rojas, will suggest you get a 2nd opinion. If it does NOT match what he suggested, he will transfer your chart & refuse to see you again. If you will NOT let him do exactly what he wants for your body...NOT what you want. Like a total hysterectomy, when NO actual findings state you really need one. So there is a BIG medical ego problem here. It's about them...their pocket book $$$. NOT YOU!! Be very careful....get ton's of tests done, if you need a hysterectomy or breast surgery. Get ALL scans & your ULTRA SOUNDS done, at a different facility like WEST VALLEY IMAGING. Do NOT go to Chris, the Drill Sargent Ultra Sound Tech, in their office. You will wait over an hour for her. Then you will meet, "A witch on wheels." Besides that, the old broad uses OLD equipment & a double whammy bill $$$. Only trust results else where. Get 2 to 3 opinions, on any readings. Be prepared, the Rojas Team will go crazy on you, knowing you got another opinion. It is your body & your rights to do so!! Do NOT be afraid to tell them that. The Dr.'s EGO here is like... they are GOD'S. They will try to instill very negative thoughts in your mind...if you do NOT do, exactly what they want & where they want you to have the tests done....WATCH OUT!!! Get a report copy the same day of ALL your results & appointments...Plus, ALL the doctors said they would do. I PROMISE THEY WILL FORGET. Go over ALL the doctor said to you, with the check out staff. I will bet you 1/2 of what the doctor said they want to do....WILL NOT BE DICTATED. You will be waiting for MANY corrections & then have to put up with the staffs attitude problems. This office causes a lot of stress, when you want to feel & be better. Also... Dr. Roberts, "Misdiagnosed my friends breast biopsy." She dictated & reported a breast exam" to be "A Pre-existing Condition" to her insurance company & wrote it was, "Most likely a Malignancy." It was NOT. My friend NEVER had a lump in her breast or discharge from her nipple ever before. Dr. Roberts reported, after an exam, "The wrong color discharge from this patients nipple, to indicate cancer." The insurance denied her payments for exams & future surgery. The same day, Dr, Roberts sent my friend to their Breast Doctor Referral, who immediately was going to give my friend a "Total Mastectomy." Saying she would have cancer rage through her body if he did NOT remove her breasts immediately. Thank GOD my friend had her own records to prove to ALL that Dr. Roberts, 100% misdiagnosed her & caused extreme unnecessary drama & shattering mental stress. When proved wrong, Dr. Roberts did place in writing a corrected report, that allowed my friend to have ONLY her duct & benign lump, removed from her breast. The insurance company paid for it. By the way, it was a breast surgeon my friend chose herself.If you go to Meadows Women's Center, Good Luck.

1
★☆☆☆☆

Absolute NIGHTMARE Office....The staff, especially Marcia & Debbie, I doubt if they can hear good or read. They have "MENTAL PAUSE". Marcia must hate her job or just have too much to do. She is a walking future liability LAW SUIT, for Dr. Rojas. She can not get any thing right. Wrong messages to the doctors, wrong prescriptions, does not give other staff members messages...Why do they keep her? A relative possibly?Dr. Joe Rojas walks out of your exam room & into another patients office, forgetting to write down ALL the things he just told you he will do. So blood tests are NOT ordered...test are incomplete...presumptions are NOT called in...pure insanity!! The Rojas medical team have built a "Posh Ultra Modern EXPENSIVE Office $$$." It is so busy there, they do a lot of messages to one another, by head sets & tablet computers. There are so many patients herded in like cattle $$$, the care for patients is extremely lacking & very scary. They want to cut out all your female organs, before having adequate tests done $$$ that truly PROVE cancer$$$. They say it's precautionary. Then tell you, "That is why they make SYNTHETIC HORMONES $$$." Dr. Joe Rojas, will suggest you get a 2nd opinion. If it does NOT match what he suggested, he will transfer your chart & refuse to see you again. If you will NOT let him do exactly what he wants for your body...NOT what you want. Like a total hysterectomy, when NO actual findings state you really need one. So there is a BIG medical ego problem here. It's about them...their pocket book $$$. NOT YOU!! Be very careful....get ton's of tests done, if you need a hysterectomy or breast surgery. Get ALL scans & your ULTRA SOUNDS done, at a different facility like WEST VALLEY IMAGING. Do NOT go to Chris, the Drill Sargent Ultra Sound Tech, in their office. You will wait over an hour for her. Then you will meet, "A witch on wheels." Besides that, the old broad uses OLD equipment & a double whammy bill $$$. Only trust results else where. Get 2 to 3 opinions, on any readings. Be prepared, the Rojas Team will go crazy on you, knowing you got another opinion. It is your body & your rights to do so!! Do NOT be afraid to tell them that. The Dr.'s EGO here is like... they are GOD'S. They will try to instill very negative thoughts in your mind...if you do NOT do, exactly what they want & where they want you to have the tests done....WATCH OUT!!! Get a report copy the same day of ALL your results & appointments...Plus, ALL the doctors said they would do. I PROMISE THEY WILL FORGET. Go over ALL the doctor said to you, with the check out staff. I will bet you 1/2 of what the doctor said they want to do....WILL NOT BE DICTATED. You will be waiting for MANY corrections & then have to put up with the staffs attitude problems. This office causes a lot of stress, when you want to feel & be better. Also... Dr. Roberts, "Misdiagnosed my friends breast biopsy." She dictated & reported a breast exam" to be "A Pre-existing Condition" to her insurance company & wrote it was, "Most likely a Malignancy." It was NOT. My friend NEVER had a lump in her breast or discharge from her nipple ever before. Dr. Roberts reported, after an exam, "The wrong color discharge from this patients nipple, to indicate cancer." The insurance denied her payments for exams & future surgery. The same day, Dr, Roberts sent my friend to their Breast Doctor Referral, who immediately was going to give my friend a "Total Mastectomy." Saying she would have cancer rage through her body if he did NOT remove her breasts immediately. Thank GOD my friend had her own records to prove to ALL that Dr. Roberts, 100% misdiagnosed her & caused extreme unnecessary drama & shattering mental stress. When proved wrong, Dr. Roberts did place in writing a corrected report, that allowed my friend to have ONLY her duct & benign lump, removed from her breast. The insurance company paid for it. By the way, it was a breast surgeon my friend chose herself.If you go to Meadows Women's Center, Good Luck.

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I had the worst pregnancy here.!Every time I went to see Dr. Rojas, I had to wait 2 hours then only see her for 5 minutes and then I have to return the next day to do it all over again. Why?? you ask? Well, they said they have to monitor me, first for dehydration, then for anything else they can think of to make money. I had to go to their office 3 times a week for my last 5 months. It was horrible to wait 2 hours then check the baby's heartbeat for another hour and then do it again over and over again. If there was something wrong then I definitely have no problem following their orders but this was my second pregnancy and everything that they said they were concerned with I already dealt with in my first so I knew I was fine. It's been a year and I am still getting bills from them. I am being charged for seeing doctors in there that I didn't even see???!! I have insurance, I pay my co pay and on top of that I just paid them $900 for I don't know what because every time I call I would get a different explanation. I just got sick of it and paid them off and am looking for a real doctor.

1
★☆☆☆☆

I had the worst pregnancy here.!Every time I went to see Dr. Rojas, I had to wait 2 hours then only see her for 5 minutes and then I have to return the next day to do it all over again. Why?? you ask? Well, they said they have to monitor me, first for dehydration, then for anything else they can think of to make money. I had to go to their office 3 times a week for my last 5 months. It was horrible to wait 2 hours then check the baby's heartbeat for another hour and then do it again over and over again. If there was something wrong then I definitely have no problem following their orders but this was my second pregnancy and everything that they said they were concerned with I already dealt with in my first so I knew I was fine. It's been a year and I am still getting bills from them. I am being charged for seeing doctors in there that I didn't even see???!! I have insurance, I pay my co pay and on top of that I just paid them $900 for I don't know what because every time I call I would get a different explanation. I just got sick of it and paid them off and am looking for a real doctor.

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Always a great place to go if you want to catch up on sleep in the waiting room. I can literally curl up and sleep there and be the last one seen (2 hour waits--yup!) I also had an annual where the doctor 'missed' cells and I had to go back again to redo the exam, and they made me pay again twice!! I always have to do follow-ups, when I don't even have pain...It makes me think that if nothing was wrong with us, they'd be out of business! They might lose patients by these unnecessary exams, long waits...since we are losing our patience.

2
★★☆☆☆

Always a great place to go if you want to catch up on sleep in the waiting room. I can literally curl up and sleep there and be the last one seen (2 hour waits--yup!) I also had an annual where the doctor 'missed' cells and I had to go back again to redo the exam, and they made me pay again twice!! I always have to do follow-ups, when I don't even have pain...It makes me think that if nothing was wrong with us, they'd be out of business! They might lose patients by these unnecessary exams, long waits...since we are losing our patience.

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My daughter, my co-worker and myself saw Dr. MC Hale At Meadows Women Center. There is something wrong in this practice. If they feel you need and ultrasound they keep giving you one every 6 weeks and the test are inconclusive and repeated. They are trying for a boutique feel but they are overcharging for there fees and heavily billing you insurance. My co-worker was being charge $900 for an ultrasound and when she changed to another Doctor they only charge $200 for the same procedure. I was charged $1,100 for one office visit that included a biopsy. When you leave the practice they keep send you certified letters to protect themselves. My daughter had a call in to the doctor because she had a problem. The doctor did not return her call for 2 days but called me to see why I was not booking a return appointment. They are more concerned with not getting sued and making money than taking care of patients. I think Dr.MC Hale cares for her patients but the policies of the practice stops her from being a good doctor.Find another practice.

1
★☆☆☆☆

My daughter, my co-worker and myself saw Dr. MC Hale At Meadows Women Center. There is something wrong in this practice. If they feel you need and ultrasound they keep giving you one every 6 weeks and the test are inconclusive and repeated. They are trying for a boutique feel but they are overcharging for there fees and heavily billing you insurance. My co-worker was being charge $900 for an ultrasound and when she changed to another Doctor they only charge $200 for the same procedure. I was charged $1,100 for one office visit that included a biopsy. When you leave the practice they keep send you certified letters to protect themselves. My daughter had a call in to the doctor because she had a problem. The doctor did not return her call for 2 days but called me to see why I was not booking a return appointment. They are more concerned with not getting sued and making money than taking care of patients. I think Dr.MC Hale cares for her patients but the policies of the practice stops her from being a good doctor.Find another practice.

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Dr. Rojas is wonderful & my daughter (who is 18) likes her as her doctor & that is the ONLY reason she is still with them, unfortunately the staff is rude, the wait is very long ( we waited for nearly 2 1/2 hrs once but on an average has been a little over an hr each time). I recently discovered that one of my neighbors daughters was a medical assistant there and had quit because of bad co-workers and low pay, that says it all!! The front office doesn't talk to the back office so they ask you for your deductible twice and if you tell them it was paid when you signed in they are annoyed. There always seems to be some "additional fee" that was added on since your last visit that you get hit with along with your deductible (something I have never had to deal with at other doctor offices). They don't always call back when they say they will. Complaints always seem to fall on deaf ears! My daughter still goes there because so much work has been done, but we will have to start all over and find another OB/GYN with a competent and nicer staff. The staff there is awful!! The nicest person there other than Dr. K. Rojas isn't even a staff member but works for Quest Diagnostics and takes blood samples for lab work. Spare yourself and go elsewhere . Anyone suggest a good OB/GYN with a great support staff please let me know! I give this practice 2 stars for Dr. Rojas (because I think she is still a great doctor) but her staff gives nursing a foul reputation! And I thought emergency rooms were bad!

2
★★☆☆☆

Dr. Rojas is wonderful & my daughter (who is 18) likes her as her doctor & that is the ONLY reason she is still with them, unfortunately the staff is rude, the wait is very long ( we waited for nearly 2 1/2 hrs once but on an average has been a little over an hr each time). I recently discovered that one of my neighbors daughters was a medical assistant there and had quit because of bad co-workers and low pay, that says it all!! The front office doesn't talk to the back office so they ask you for your deductible twice and if you tell them it was paid when you signed in they are annoyed. There always seems to be some "additional fee" that was added on since your last visit that you get hit with along with your deductible (something I have never had to deal with at other doctor offices). They don't always call back when they say they will. Complaints always seem to fall on deaf ears! My daughter still goes there because so much work has been done, but we will have to start all over and find another OB/GYN with a competent and nicer staff. The staff there is awful!! The nicest person there other than Dr. K. Rojas isn't even a staff member but works for Quest Diagnostics and takes blood samples for lab work. Spare yourself and go elsewhere . Anyone suggest a good OB/GYN with a great support staff please let me know! I give this practice 2 stars for Dr. Rojas (because I think she is still a great doctor) but her staff gives nursing a foul reputation! And I thought emergency rooms were bad!

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I went there based on reviews I read online. I wish I had read a bad review and gone someplace else. Yes, Dr Kirsten Rojas is a great ob/gyn. But a 2 hour wait before being seen for a basic annual is horrible. You dont get a person when you call with questions....in fact, several times no one called me back at all. They order needless tests and followup tests. They were downright rude on the phone with me twice.
There is NO customer service, I was continually frustrated by them. Now I have to start all over again to find a new ob/gyn. What a pain in the butt. grrrr

1
★☆☆☆☆

I went there based on reviews I read online. I wish I had read a bad review and gone someplace else. Yes, Dr Kirsten Rojas is a great ob/gyn. But a 2 hour wait before being seen for a basic annual is horrible. You dont get a person when you call with questions....in fact, several times no one called me back at all. They order needless tests and followup tests. They were downright rude on the phone with me twice.
There is NO customer service, I was continually frustrated by them. Now I have to start all over again to find a new ob/gyn. What a pain in the butt. grrrr

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1 out of 1 people found this review helpful.

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Yes, there is a long wait - especially if you are waiting for Dr. Kirsten, but the staff is very upfront about this and the reason is that the doctor's are in high demand. Also, as with any Obstetrics doctor, emergencies do arise and babies come anytime of the day - even during appointment times. I have seen all three doctors and have found them to be excellent. Unfortunately, I had a very bad experience during my last pregnancy and the care and genuine concern of this office is truly why I give them such high praise. Not only did all staff show compassion the last thing on their mind that day was my bill. I was told that could be taken care of at a latter date. Yes, they do collect the copay and deductible for pregnancy at the onset but so do other doctors in this area. It is not uncommon practice and anything left over is a credit on your account. In an emergency situation there is no better team both medically and personally. Their expertise is comforting but more importantly they treat they're patients as people not numbers. I would and do highly recommend them.

5
★★★★★

Yes, there is a long wait - especially if you are waiting for Dr. Kirsten, but the staff is very upfront about this and the reason is that the doctor's are in high demand. Also, as with any Obstetrics doctor, emergencies do arise and babies come anytime of the day - even during appointment times. I have seen all three doctors and have found them to be excellent. Unfortunately, I had a very bad experience during my last pregnancy and the care and genuine concern of this office is truly why I give them such high praise. Not only did all staff show compassion the last thing on their mind that day was my bill. I was told that could be taken care of at a latter date. Yes, they do collect the copay and deductible for pregnancy at the onset but so do other doctors in this area. It is not uncommon practice and anything left over is a credit on your account. In an emergency situation there is no better team both medically and personally. Their expertise is comforting but more importantly they treat they're patients as people not numbers. I would and do highly recommend them.

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I have been torturing my self for three years, and the birth one one child, at MWC. The problem is not the doctors themselves, it's the good cop, bad cop routine they've got going on. The wait time is long and there is never any appologies or explanations. They drum up excuses for you to come back for ultrasounds, monitoring, etc when everything is fine, and of course it is extra $$. The lady who does the ultrasounds, Chris, is a b**** and she has insulted me and my children several times. It feels like the Doctors are sugary sweet but make you feel like you are on the assembly line. Then they send you out to billing and then then you are in trouble. These girls they have working there are classified hags. They do all they can to embarrass, harass, and intimidate you. They do not admit their own errors and contradict what the doctors tell me. The last straw for me was that this week, after getting a blood test results they could not discuss on the phone, the billing department phoned to tell me that I am no longer welome until I paid my outstanding bill (which I have been making payments on) was paid in full an that I needed to cancel my appointment. In shock I called the office to let them know what happened, thinking there had to be a mistake, and the girl cheerfully cancelled my appointment!

Also, no, children are NOT welcome at this office. They are treated like vermin, and a receptionist had the gall to tell my mother to take my kids outside while I was in with the doctor.

Trust me I am done with these folks. After leaving that office so many times in tears I can't believe I didn't leave sooner. But I guess I just needed that last push out of the nest.

1
★☆☆☆☆

I have been torturing my self for three years, and the birth one one child, at MWC. The problem is not the doctors themselves, it's the good cop, bad cop routine they've got going on. The wait time is long and there is never any appologies or explanations. They drum up excuses for you to come back for ultrasounds, monitoring, etc when everything is fine, and of course it is extra $$. The lady who does the ultrasounds, Chris, is a b**** and she has insulted me and my children several times. It feels like the Doctors are sugary sweet but make you feel like you are on the assembly line. Then they send you out to billing and then then you are in trouble. These girls they have working there are classified hags. They do all they can to embarrass, harass, and intimidate you. They do not admit their own errors and contradict what the doctors tell me. The last straw for me was that this week, after getting a blood test results they could not discuss on the phone, the billing department phoned to tell me that I am no longer welome until I paid my outstanding bill (which I have been making payments on) was paid in full an that I needed to cancel my appointment. In shock I called the office to let them know what happened, thinking there had to be a mistake, and the girl cheerfully cancelled my appointment!

Also, no, children are NOT welcome at this office. They are treated like vermin, and a receptionist had the gall to tell my mother to take my kids outside while I was in with the doctor.

Trust me I am done with these folks. After leaving that office so many times in tears I can't believe I didn't leave sooner. But I guess I just needed that last push out of the nest.

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When I arrived in Las Vegas, I was unsure who a good doctor would be and I did a lot of research. I found Dr. Roberts to be the best in town. She is caring, cautious and really easy to talk to. The care I have received from her as been nothing less than awesome. However, the reviews concerning the staff are not completely off base, at least when it comes to billing. I have made numerous phone calls to clear up some confusion, but not once has my call been returned. Since I have double insurance, you would think that this office would make sure to clear up any billing matters quickly. I think where the billing department is concerned, the owners of this business may want to find more efficient staff.

4
★★★★☆

When I arrived in Las Vegas, I was unsure who a good doctor would be and I did a lot of research. I found Dr. Roberts to be the best in town. She is caring, cautious and really easy to talk to. The care I have received from her as been nothing less than awesome. However, the reviews concerning the staff are not completely off base, at least when it comes to billing. I have made numerous phone calls to clear up some confusion, but not once has my call been returned. Since I have double insurance, you would think that this office would make sure to clear up any billing matters quickly. I think where the billing department is concerned, the owners of this business may want to find more efficient staff.

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My experience with the Meadows Women Center has been absolutely wonderful... from my very first visit to my most recent visit. I just wanted to remind everyone that the doctors and nurses are dealing with multiple pregnancies at time.

When it comes to the wait time I think people forget about the walk-in emergencies, deliveries, the follow ups, and most of all... giving each patient the time and care that we deserve. Would you rather have these doctors and nurses rush you off without taking the time to respond to your concerns or needs? As for other practices they don't answer questions, you feel rushed, and/or they load you up with drugs with out concern.

Dr. Joe - My pregnancy and surgery was a pleasant experience. Thank you for your time and care!

5
★★★★★

My experience with the Meadows Women Center has been absolutely wonderful... from my very first visit to my most recent visit. I just wanted to remind everyone that the doctors and nurses are dealing with multiple pregnancies at time.

When it comes to the wait time I think people forget about the walk-in emergencies, deliveries, the follow ups, and most of all... giving each patient the time and care that we deserve. Would you rather have these doctors and nurses rush you off without taking the time to respond to your concerns or needs? As for other practices they don't answer questions, you feel rushed, and/or they load you up with drugs with out concern.

Dr. Joe - My pregnancy and surgery was a pleasant experience. Thank you for your time and care!

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This office is high tech and high touch. I never understood why I had to fill out the same paperwork everytime I went to the doctor-now I don't because they keep it all online.
Dr. Roberts is caring, professional and competent. The staff is efficient, friendly and empathetic. I highly recommend this office.

4
★★★★☆

This office is high tech and high touch. I never understood why I had to fill out the same paperwork everytime I went to the doctor-now I don't because they keep it all online.
Dr. Roberts is caring, professional and competent. The staff is efficient, friendly and empathetic. I highly recommend this office.

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i went in for my appt and Sadie, the nurse practiioner admitted to me that the ultrasound machine she was using on me was old and not very good. The second appt they made me wait for 45 min while they figured out my insurance that wouldnt start until Sept 1st and I offered to pay cash for the visit and they told me that I had to pay the entire $3000 for services i have yet to receive and then i would be reimbursed once my insurance took effect. I asked them why they didnt call me the day before so we could have sorted all of it out before i drove all the way out there. I told them it was ludacris and i walked out.

1
★☆☆☆☆

i went in for my appt and Sadie, the nurse practiioner admitted to me that the ultrasound machine she was using on me was old and not very good. The second appt they made me wait for 45 min while they figured out my insurance that wouldnt start until Sept 1st and I offered to pay cash for the visit and they told me that I had to pay the entire $3000 for services i have yet to receive and then i would be reimbursed once my insurance took effect. I asked them why they didnt call me the day before so we could have sorted all of it out before i drove all the way out there. I told them it was ludacris and i walked out.

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I'm very disappointed reading some of the reviews regarding this practice.

I find that most of the staff is friendly and courteous not perfect but always willing to try to help. They are very advanced w/ their practice I recieve automated phone call reminders for my appointments, where other offices dont bother calling. Instead of filling out paperwork everytime I come into the office they have a digital records system which is more efficient and also cuts back on paper waste. I recieve reminders for my annuals if I miss an appointment someone calls me to see if I'm okay. I always recieve my test results with in a week or so. If something is wrong I hear from a nurse almost instantly.
There are always new faces in the office but there are also those smiling faces I'll never forget. I do wait awhile to be seen but it is a very busy office and for the excellent care that you recieve many people have noticed and continue to come back and recommend these doctors. Therefore you have a thriving practice. Dr. Kirsten and Dr. Joe are caring people who do not overlook anything even upto letting staff members go that might not be up to par. They are constantly trying to improve their practice for the benefit of their business and their patients.

5
★★★★★

I'm very disappointed reading some of the reviews regarding this practice.

I find that most of the staff is friendly and courteous not perfect but always willing to try to help. They are very advanced w/ their practice I recieve automated phone call reminders for my appointments, where other offices dont bother calling. Instead of filling out paperwork everytime I come into the office they have a digital records system which is more efficient and also cuts back on paper waste. I recieve reminders for my annuals if I miss an appointment someone calls me to see if I'm okay. I always recieve my test results with in a week or so. If something is wrong I hear from a nurse almost instantly.
There are always new faces in the office but there are also those smiling faces I'll never forget. I do wait awhile to be seen but it is a very busy office and for the excellent care that you recieve many people have noticed and continue to come back and recommend these doctors. Therefore you have a thriving practice. Dr. Kirsten and Dr. Joe are caring people who do not overlook anything even upto letting staff members go that might not be up to par. They are constantly trying to improve their practice for the benefit of their business and their patients.

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I must say that there turnover rate for staff is sometimes high. Only because they are looking for the best. But you still have the familiar faces. They do a great job on reminding me about my app. my other dr's don't even call, they just charge you double what they do. They also send me things in the mail so I don't have to do it in the office and they can get me out quicker. The wait time is better because they moved offices and now they have more rooms. Once they have more nurses I don't think there will be any wait. I love this office and I will never see anyone else. Even if they don't take my ins.

5
★★★★★

I must say that there turnover rate for staff is sometimes high. Only because they are looking for the best. But you still have the familiar faces. They do a great job on reminding me about my app. my other dr's don't even call, they just charge you double what they do. They also send me things in the mail so I don't have to do it in the office and they can get me out quicker. The wait time is better because they moved offices and now they have more rooms. Once they have more nurses I don't think there will be any wait. I love this office and I will never see anyone else. Even if they don't take my ins.

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I went to Dr. Kirsten for two dermoid cysts one being 11cm. She was my second opinion and I am so glad I saw her! It did take me a few weeks for them to schedule me in and I did wait an hour, but she was very thorough and had my best interest in mind. She answered all of my questions and reassured me many times before my surgery. She was able to save both of my ovaries and now I'm pregnant. She is fantastic.

5
★★★★★

I went to Dr. Kirsten for two dermoid cysts one being 11cm. She was my second opinion and I am so glad I saw her! It did take me a few weeks for them to schedule me in and I did wait an hour, but she was very thorough and had my best interest in mind. She answered all of my questions and reassured me many times before my surgery. She was able to save both of my ovaries and now I'm pregnant. She is fantastic.

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I've been going to Dr. Kirsten Rojas for over 15 years. While I may complain about having a procedure, I have to tell you, Dr. Kirsten has your best interest in mind. She is truly professional and knows what she is doing. I had a high risk pregnancy and Dr. Kirsten went the extra mile to make sure nothing was overlooked. Thanks to her, I had a healthy baby and easy delivery. I've been to other doctors and not one of them is as thorough as she. In reading some of the above reviews I hesitate to wonder if those patients actually received better treatment elsewhere. Sure, all offices are going to have their ups and downs with wait time, scheduling mishaps or change of staff. I didn't really like the whole electronic paperwork thing either, but you know what? It comes with the territory. All offices have you do that. Once you do it you're good to go. Just have patience. The professionalism and experience is worth the wait and any other little problems that may arise. I would rather be inconvenienced than worry about my health or my baby. Dr. Kirsten, Dr. Joe and Dr. Lisa are who you want on your side.

5
★★★★★

I've been going to Dr. Kirsten Rojas for over 15 years. While I may complain about having a procedure, I have to tell you, Dr. Kirsten has your best interest in mind. She is truly professional and knows what she is doing. I had a high risk pregnancy and Dr. Kirsten went the extra mile to make sure nothing was overlooked. Thanks to her, I had a healthy baby and easy delivery. I've been to other doctors and not one of them is as thorough as she. In reading some of the above reviews I hesitate to wonder if those patients actually received better treatment elsewhere. Sure, all offices are going to have their ups and downs with wait time, scheduling mishaps or change of staff. I didn't really like the whole electronic paperwork thing either, but you know what? It comes with the territory. All offices have you do that. Once you do it you're good to go. Just have patience. The professionalism and experience is worth the wait and any other little problems that may arise. I would rather be inconvenienced than worry about my health or my baby. Dr. Kirsten, Dr. Joe and Dr. Lisa are who you want on your side.

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I've met Dr. Kirsten Rojas for one appt. so far. She is very nice, and her nursing staff is great. Her office staff on the other hand is very rude, and not at all accomidating. I had booked an appt. 3 weeks in advane due to a positive at home pregnancy test. They called me w/ some automated call that said to confirm press 1. I did and then hung up. When I got to the appt. the front desk girl, tells me that they have to cancel my appt. because after I pushed 1 on the phone there was an additional message after this that told me I had to go online and fill out some patient information. They would not allow me to fill it out there, and made me come back. I was in tears with frustration (it's hard for me to line up a sitter for my other kids) and she offered no help, or even an apology. I have never been treated like this before.

2
★★☆☆☆

I've met Dr. Kirsten Rojas for one appt. so far. She is very nice, and her nursing staff is great. Her office staff on the other hand is very rude, and not at all accomidating. I had booked an appt. 3 weeks in advane due to a positive at home pregnancy test. They called me w/ some automated call that said to confirm press 1. I did and then hung up. When I got to the appt. the front desk girl, tells me that they have to cancel my appt. because after I pushed 1 on the phone there was an additional message after this that told me I had to go online and fill out some patient information. They would not allow me to fill it out there, and made me come back. I was in tears with frustration (it's hard for me to line up a sitter for my other kids) and she offered no help, or even an apology. I have never been treated like this before.

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I have been going to MWC for 12 years. As with anything, there are pros and cons.
The parking is not great, the front desk staff constantly changes and the billing has become troublesome. But...Dr. Lisa Roberts is amazing! I wish she could tend to all of my medical needs. She has seen me through two pregnancies, a few "procedures" and many paps. I love her! She has the best bedside manner of any doctor I have ever seen.
Dr. K. Rojas can seem cold, but she really knows what she is doing. She delivered one of my children and she really took control in the delivery room. If you have a real problem, you want her as your doctor. My experiences with Dr. Joe are limited, but I did hear one of the nurses say that he is great. If you are short on time, find another office. The weight time can be very long, but worth it. I had complications with both of my pregnancies and often had to bumped to the head of the line. Stinks for the other people waiting, but when it really matters, you are taken immediately.

5
★★★★★

I have been going to MWC for 12 years. As with anything, there are pros and cons.
The parking is not great, the front desk staff constantly changes and the billing has become troublesome. But...Dr. Lisa Roberts is amazing! I wish she could tend to all of my medical needs. She has seen me through two pregnancies, a few "procedures" and many paps. I love her! She has the best bedside manner of any doctor I have ever seen.
Dr. K. Rojas can seem cold, but she really knows what she is doing. She delivered one of my children and she really took control in the delivery room. If you have a real problem, you want her as your doctor. My experiences with Dr. Joe are limited, but I did hear one of the nurses say that he is great. If you are short on time, find another office. The weight time can be very long, but worth it. I had complications with both of my pregnancies and often had to bumped to the head of the line. Stinks for the other people waiting, but when it really matters, you are taken immediately.

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I visited this office for the first time on 10/24/07 for an annual pap exam. When I first checked in, the receptionist did seem unfriendly. I had to wait for about 40 minutes but it was worth it because the nurse and doctor were wonderful. Dr. Roberts took the time to listen and give me thorough feedback on my personal issues. She made me feel as if she genuinely cared and took the time to educate me, which I appreciated. I didn't feel like I was being rushed out the door. The office was clean. However, it was a little difficult to get a appointment in an efficient amount of time... I had to wait about 4 weeks for a follow up appointment. But again, the service compensates for the wait.

Overall, I highly recommend Dr. Roberts and this practice.

4
★★★★☆

I visited this office for the first time on 10/24/07 for an annual pap exam. When I first checked in, the receptionist did seem unfriendly. I had to wait for about 40 minutes but it was worth it because the nurse and doctor were wonderful. Dr. Roberts took the time to listen and give me thorough feedback on my personal issues. She made me feel as if she genuinely cared and took the time to educate me, which I appreciated. I didn't feel like I was being rushed out the door. The office was clean. However, it was a little difficult to get a appointment in an efficient amount of time... I had to wait about 4 weeks for a follow up appointment. But again, the service compensates for the wait.

Overall, I highly recommend Dr. Roberts and this practice.

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There are two big issues that you could deal with when going to this office. #1 your wait time will be LONG. Most times I've gone to this dr I've waited 1-2 hours. This is a usualy type of situation. #2 the front office staff is very rude. They are rude by phone and rude in person. The nurses are nice..but again it is the office staff that seems really impatient and rude. Especially the girl that does the appointments. She is just not cut for such a job.

The dr themselves are fine but you will run into not being able to reach them when things need to be addresssed. I had a problem with FMLA papers and had the worst time trying to get it corrected.

I just don't know how I really feel about this dr office since I've not been to any others here in Vegas. By reading the other comments they are pretty split too.

Not the best in customer service. If you can bite the bullet and don't really care about those things then go for it. If not I'd go to someone recommended. I have been told previously after I went here that I shouldn't have...

2
★★☆☆☆

There are two big issues that you could deal with when going to this office. #1 your wait time will be LONG. Most times I've gone to this dr I've waited 1-2 hours. This is a usualy type of situation. #2 the front office staff is very rude. They are rude by phone and rude in person. The nurses are nice..but again it is the office staff that seems really impatient and rude. Especially the girl that does the appointments. She is just not cut for such a job.

The dr themselves are fine but you will run into not being able to reach them when things need to be addresssed. I had a problem with FMLA papers and had the worst time trying to get it corrected.

I just don't know how I really feel about this dr office since I've not been to any others here in Vegas. By reading the other comments they are pretty split too.

Not the best in customer service. If you can bite the bullet and don't really care about those things then go for it. If not I'd go to someone recommended. I have been told previously after I went here that I shouldn't have...

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I would not reccomend this doctor to anyone. My experience was bad from the first phone call. I called and asked about certain equipment-was told they had it-booked an appointment, waited approx 6 weeks for my appointment. When my appointment came, it was cancelled with no apology-and a very bad/rude attitude from the office staff letting me know that the doctor's time was more valuable than mine. Also, they did not have the equipment that I was originally told that they had-they did not "know why" I was told they had it. No responibility for their mistake. Did not return my phone calls. Unable to get me in for another 6 weeks or so-complained to office manager, no apology there either. Very poor customer service-I decided to find another doctor rather than be tied to these folks. As the office staff is who you will deal with most of the time, I suggest finding another option-this one can cause uneccesary stress.

1
★☆☆☆☆

I would not reccomend this doctor to anyone. My experience was bad from the first phone call. I called and asked about certain equipment-was told they had it-booked an appointment, waited approx 6 weeks for my appointment. When my appointment came, it was cancelled with no apology-and a very bad/rude attitude from the office staff letting me know that the doctor's time was more valuable than mine. Also, they did not have the equipment that I was originally told that they had-they did not "know why" I was told they had it. No responibility for their mistake. Did not return my phone calls. Unable to get me in for another 6 weeks or so-complained to office manager, no apology there either. Very poor customer service-I decided to find another doctor rather than be tied to these folks. As the office staff is who you will deal with most of the time, I suggest finding another option-this one can cause uneccesary stress.

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Dr. Kirsten Rojas delivered my baby and I have to say, when it mattered the most she absolutely came through. My daughter was born 6 weeks early due to multiple complications that I sincerely believe would not have been caught by a lesser doctor. She is extremely professional but there was a point when we were concerned about having our baby early; she explained why it was best for the baby and said that she wouldn't be able to sleep at night otherwise. She was truly concerned.

After delivering my daughter my insurance changed but I wanted to stay with Dr. Rojas. She always made sure I paid a discounted rate.

I did have to wait often when I had my appointments which was frustrating until I realized that Dr. Rojas was making sure that those that needed her the most had her as I did later in my pregnancy. Complications can't be planned.

5
★★★★★

Dr. Kirsten Rojas delivered my baby and I have to say, when it mattered the most she absolutely came through. My daughter was born 6 weeks early due to multiple complications that I sincerely believe would not have been caught by a lesser doctor. She is extremely professional but there was a point when we were concerned about having our baby early; she explained why it was best for the baby and said that she wouldn't be able to sleep at night otherwise. She was truly concerned.

After delivering my daughter my insurance changed but I wanted to stay with Dr. Rojas. She always made sure I paid a discounted rate.

I did have to wait often when I had my appointments which was frustrating until I realized that Dr. Rojas was making sure that those that needed her the most had her as I did later in my pregnancy. Complications can't be planned.

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I had to find a new doctor when I was 5 months pregnant. (My insurance had changed.) I was so excited to find Dr Rojas who delivers at Summerlin, and she took my insurance. 2 days before my first appointment her staff called to inform me that I would need to pay for all the copays and deductibles and my portion of the delivery at my first appointment. It did make me upset but I needed to meet this doctor and I felt like I was running out of time. I arrived for my appointment, they gave me several papers to fill out, no problem, I had not even began on these papers, I was called to the back so they could run my credit card. I expressed my concerned with the fact that had not even met the doctor to see how I liked her. Her office assured me that I could get a 100% refund if I was unsatisfied. But they had to collect upfront because we live in a transient town. (My husband is a Metro officer with insurance from his job, its not like Im some crack mom looking for a handout.) I was extremely unhappy. They sent me to a 3rd party to get an ultrasound, where I had to pay my deductible all over again. Dr Rojas' office doesn't report to the insurance that you have already paid your deductibles and all the fees until the birth of the baby. That made me upset too. I stuck it our for another doctors visit. I was in a happy mood. My husband and I were called back to an examination room where we waited over 45 minutes. I finally got to meet Dr Kirsten Rojas, who barely introduced herself to me and didn't acknowledge my husband whatsoever. I was not impressed at all. I am considering finding another doctor. I wonder if I will get a refund on the delivery as quikly as they collected it from me. Is this how all doctors in Vegas work??

PROS: Delivery at Summerlin
CONS: Everything else

1
★☆☆☆☆

I had to find a new doctor when I was 5 months pregnant. (My insurance had changed.) I was so excited to find Dr Rojas who delivers at Summerlin, and she took my insurance. 2 days before my first appointment her staff called to inform me that I would need to pay for all the copays and deductibles and my portion of the delivery at my first appointment. It did make me upset but I needed to meet this doctor and I felt like I was running out of time. I arrived for my appointment, they gave me several papers to fill out, no problem, I had not even began on these papers, I was called to the back so they could run my credit card. I expressed my concerned with the fact that had not even met the doctor to see how I liked her. Her office assured me that I could get a 100% refund if I was unsatisfied. But they had to collect upfront because we live in a transient town. (My husband is a Metro officer with insurance from his job, its not like Im some crack mom looking for a handout.) I was extremely unhappy. They sent me to a 3rd party to get an ultrasound, where I had to pay my deductible all over again. Dr Rojas' office doesn't report to the insurance that you have already paid your deductibles and all the fees until the birth of the baby. That made me upset too. I stuck it our for another doctors visit. I was in a happy mood. My husband and I were called back to an examination room where we waited over 45 minutes. I finally got to meet Dr Kirsten Rojas, who barely introduced herself to me and didn't acknowledge my husband whatsoever. I was not impressed at all. I am considering finding another doctor. I wonder if I will get a refund on the delivery as quikly as they collected it from me. Is this how all doctors in Vegas work??

PROS: Delivery at Summerlin
CONS: Everything else

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I love this doctors office their warm and understanding they give you a heads up of everything going on. they make you feel welcome its a great.thanks

PROS: their about helping you, I love their rooms they have themes and it's fun
CONS: it's far from my home in pahrump but it;s worth the drive

5
★★★★★

I love this doctors office their warm and understanding they give you a heads up of everything going on. they make you feel welcome its a great.thanks

PROS: their about helping you, I love their rooms they have themes and it's fun
CONS: it's far from my home in pahrump but it;s worth the drive

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Kirsten Rojas and all of the doctors and staff are great here. They are friendly and caring. They explain what they are doing and why they are. I have been here for my annual check ups, and also throught my pregnacy and delivery of my son almost 4 years ago. Now I just got news that I have a new insurance company taking over and that the Meadows Women's Center isn't on the provider list. I'm bummed out, but will try to get them put on it. Because I don't want to go any where else.

PROS: Staff!!!
CONS: Only the wait time. But as with most doc office's it's the same anywhere.

5
★★★★★

Kirsten Rojas and all of the doctors and staff are great here. They are friendly and caring. They explain what they are doing and why they are. I have been here for my annual check ups, and also throught my pregnacy and delivery of my son almost 4 years ago. Now I just got news that I have a new insurance company taking over and that the Meadows Women's Center isn't on the provider list. I'm bummed out, but will try to get them put on it. Because I don't want to go any where else.

PROS: Staff!!!
CONS: Only the wait time. But as with most doc office's it's the same anywhere.

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