Melanie G. Harston, DO

★★☆☆☆

About Melanie G. Harston, DO

Categories
  • Pediatricians

Health & Medical

Health & Medical
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2.0 6
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Very poor service and too long wait time (usually over an hour). I had to switch to another doctor and is much happier with him.

1
★☆☆☆☆

Very poor service and too long wait time (usually over an hour). I had to switch to another doctor and is much happier with him.

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Had to wait over an hour while was told it wouldn't take more than 15 minutes. She recommended to use a pretty expensive drug. I wasn't sure about that and tried a different doctor and the diagnose wasn't confirmed. Never use this doctor!

2
★★☆☆☆

Had to wait over an hour while was told it wouldn't take more than 15 minutes. She recommended to use a pretty expensive drug. I wasn't sure about that and tried a different doctor and the diagnose wasn't confirmed. Never use this doctor!

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Amazing Doctor! I have never met a more compassionate, smart, caring, loving physician. My family moved to Texas over 3 yrs ago and I choose Dr Harston to be my son's pediatrician. We have been seeing her since and she sees my 14 mth old as well. She has such an amazing bedside manner and takes all the time you need to make sure all of your questions/concerns are answered. The staff is very helpful and goes over and beyond to help you. They really do care about my kids and my concerns. I wouldn't trade this office for the world! Thank you Dr. Harston and staff!

5
★★★★★

Amazing Doctor! I have never met a more compassionate, smart, caring, loving physician. My family moved to Texas over 3 yrs ago and I choose Dr Harston to be my son's pediatrician. We have been seeing her since and she sees my 14 mth old as well. She has such an amazing bedside manner and takes all the time you need to make sure all of your questions/concerns are answered. The staff is very helpful and goes over and beyond to help you. They really do care about my kids and my concerns. I wouldn't trade this office for the world! Thank you Dr. Harston and staff!

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We used this doctor for about 18 months for my 4-years daughter. And we probably did about 10 visits during this time. Most of the visits we had to wait 45-60 min. And then doctor would spend just about 5min with us. I thing this is ridiculous. Last time, when I had to wait about 45min again, I expressed my feelings. A week later I got a letter from the doctor saying "I'm discontinuing my relationship as a healthcare provider for your child due to breakdown of our physician/patient relationship". NICE! Go to hell!

NEVER, NEVER use this doctor and CookChildren's.

1
★☆☆☆☆

We used this doctor for about 18 months for my 4-years daughter. And we probably did about 10 visits during this time. Most of the visits we had to wait 45-60 min. And then doctor would spend just about 5min with us. I thing this is ridiculous. Last time, when I had to wait about 45min again, I expressed my feelings. A week later I got a letter from the doctor saying "I'm discontinuing my relationship as a healthcare provider for your child due to breakdown of our physician/patient relationship". NICE! Go to hell!

NEVER, NEVER use this doctor and CookChildren's.

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Ridiculous wait time considering the doctor spent very little time talking to us. Poor follow-up and care instructions. Clerical staff made me stand and wait holding two children while she chatted on a personal phone call. I do not recommend.

2
★★☆☆☆

Ridiculous wait time considering the doctor spent very little time talking to us. Poor follow-up and care instructions. Clerical staff made me stand and wait holding two children while she chatted on a personal phone call. I do not recommend.

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1 out of 1 people found this review helpful.

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If you are strugling with a child who had ADD or ADHD, I would not recommend Dr. Melanie Harston. She is a pediatrician who sets aside minimal time to devote to this, making it extremely difficult to see her about it. Scheduling is a nightmare (3-5 months out) & I have waited over an hour past our appointment time in the office before having to leave for other commitments & then had to reschedule for 5 months later. Once you have seen her, if there are any problems with medications, the only option is to talk to the nurse by phone until you can see Dr. Harston at another follow up months down the line. This is not her specialty & she should not be seeing patients for this when she cannot maintain good & sometimes frequent communication. Follow up calls by nurses can also be inconsistent & the office manager may not call back when you have a complaint.

1
★☆☆☆☆

If you are strugling with a child who had ADD or ADHD, I would not recommend Dr. Melanie Harston. She is a pediatrician who sets aside minimal time to devote to this, making it extremely difficult to see her about it. Scheduling is a nightmare (3-5 months out) & I have waited over an hour past our appointment time in the office before having to leave for other commitments & then had to reschedule for 5 months later. Once you have seen her, if there are any problems with medications, the only option is to talk to the nurse by phone until you can see Dr. Harston at another follow up months down the line. This is not her specialty & she should not be seeing patients for this when she cannot maintain good & sometimes frequent communication. Follow up calls by nurses can also be inconsistent & the office manager may not call back when you have a complaint.

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2 out of 2 people found this review helpful.

 

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