Melissa K. Hampton, MD

★☆☆☆☆

About Melissa K. Hampton, MD

Categories
  • Pediatricians

Health & Medical

Health & Medical
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I have never been so disgusted by a physician's office! My insurance recently changed and I was referred to this pediatric office. My 13 yr old daughter needed to be seen very soon for a severe pain to be evaluated for injury. I called the office to try to schedule an appt and was told that none of the doctors would see her due to some kind of "walk-in" status that she was classified under when she was born at Cox South Hospital. The person I spoke with said it was something to do with the fact that she had not been established with a pediatrician through Cox when she was born. I explained to the woman that we did not live here when my daughter was born and she had a local pediatrician and has had one since she was born. The woman said it was a clinic policy that they did not take any patients with that "status." So, because of some kind of internal classification system through Cox, FROM 13 YEARS AGO, this office refused to see my daughter even though its providers are preferred through our insurance. I would think twice about a provider that denies care to an insured patient.

1
★☆☆☆☆

I have never been so disgusted by a physician's office! My insurance recently changed and I was referred to this pediatric office. My 13 yr old daughter needed to be seen very soon for a severe pain to be evaluated for injury. I called the office to try to schedule an appt and was told that none of the doctors would see her due to some kind of "walk-in" status that she was classified under when she was born at Cox South Hospital. The person I spoke with said it was something to do with the fact that she had not been established with a pediatrician through Cox when she was born. I explained to the woman that we did not live here when my daughter was born and she had a local pediatrician and has had one since she was born. The woman said it was a clinic policy that they did not take any patients with that "status." So, because of some kind of internal classification system through Cox, FROM 13 YEARS AGO, this office refused to see my daughter even though its providers are preferred through our insurance. I would think twice about a provider that denies care to an insured patient.

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