Miae C. Kim, OD

★★★☆☆

About Miae C. Kim, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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3.0 2
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Dr.Kim seemed scattered from being behind schedule. Instead of just giving a prescription, she did go over briefly the health condition of my eyes. However, she also tried to maximize her billing by pushing to include extra services that I didn't need. English was definitely not her primary language. After much clarification, I am 90% sure of what she meant & since she said "it's free anyway", I yielded to her but was left with the impression that it's a bit dishonest toward insurance companies. If I realized that the extra service meant I had to go back for follow-up, I wouldn't have agreed to it. Waste of time.

Her secretary though had very good customer service skills. I had no trouble understanding his explanations.

Lastly, it is quite unprofessional to play religious music every song, everyday for the waiting area.

2
★★☆☆☆

Dr.Kim seemed scattered from being behind schedule. Instead of just giving a prescription, she did go over briefly the health condition of my eyes. However, she also tried to maximize her billing by pushing to include extra services that I didn't need. English was definitely not her primary language. After much clarification, I am 90% sure of what she meant & since she said "it's free anyway", I yielded to her but was left with the impression that it's a bit dishonest toward insurance companies. If I realized that the extra service meant I had to go back for follow-up, I wouldn't have agreed to it. Waste of time.

Her secretary though had very good customer service skills. I had no trouble understanding his explanations.

Lastly, it is quite unprofessional to play religious music every song, everyday for the waiting area.

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Very professional service. Got an appointment and didnt have to wait a single minute. Great prices on glasses too. Had all my insurance information handy for me to make a quick decision.
The doctor was also very well educated and used the newest technology. Would definitely visit again.

4
★★★★☆

Very professional service. Got an appointment and didnt have to wait a single minute. Great prices on glasses too. Had all my insurance information handy for me to make a quick decision.
The doctor was also very well educated and used the newest technology. Would definitely visit again.

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