Michael C. Anderson, DDS

★☆☆☆☆

About Michael C. Anderson, DDS

Categories
  • Dentists

Health & Medical

Health & Medical
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It's very questionable. The staff are a little offcenter, not quite knowing I came in for a specific type of estimate agreed by phone, causing repeat returns . They defer outside the state (Oregon) for a billing procedure that leads down a slippery slope toward getting reamed (they tell you not to pay because they're waiting on your insurance for awhile and then arbitrarily change their tune ex post facto in order to retroactively charge interest for the wait they prompted you into going for! ALSO, they charge a fee for using credit card even though that practice contradicts VISA/MASTERCARD license agreement.) My reason for coming (implant estimate) received a conventional bridge estimate instead and they wouldn't self-correct on hearing my phoned in concern. I heard I had to come back in and clear "it" with Dr Anderson, who coincidentally, remains spread very thin around there. I wasn't willing to wait more than thirty minutes past my scheduled appointment for this. I simply left without desire for returning. Later, to my amazement, much later after the fact, I discovered Anderson making insinuations about me under oath as though he's qualified see into my mind and read motive. All I wanted was the estimate that was asked for up front! Not a billing situation or an in-office episode secondary to miscommunication between staff. I also think it's very unprofessional for Anderson to repeat hearsay (he admitted under oath "hearsay") yet he participated in a dialogue to create a negative inferences about me (his patient). If you don't know something firsthand, don't volunteer information to suggest that you do--as if I'm to blame for his lack of documentation! To review, I think their operation is simple and cheap and may work for common folk in need of a simple procedure. But if your needs are extraordinary (aka "cosmetically challenged") and you want to be treated professionally, then I give them two thumbs down. They cut the bologna too thin and implied my fault.

0
★☆☆☆☆

It's very questionable. The staff are a little offcenter, not quite knowing I came in for a specific type of estimate agreed by phone, causing repeat returns . They defer outside the state (Oregon) for a billing procedure that leads down a slippery slope toward getting reamed (they tell you not to pay because they're waiting on your insurance for awhile and then arbitrarily change their tune ex post facto in order to retroactively charge interest for the wait they prompted you into going for! ALSO, they charge a fee for using credit card even though that practice contradicts VISA/MASTERCARD license agreement.) My reason for coming (implant estimate) received a conventional bridge estimate instead and they wouldn't self-correct on hearing my phoned in concern. I heard I had to come back in and clear "it" with Dr Anderson, who coincidentally, remains spread very thin around there. I wasn't willing to wait more than thirty minutes past my scheduled appointment for this. I simply left without desire for returning. Later, to my amazement, much later after the fact, I discovered Anderson making insinuations about me under oath as though he's qualified see into my mind and read motive. All I wanted was the estimate that was asked for up front! Not a billing situation or an in-office episode secondary to miscommunication between staff. I also think it's very unprofessional for Anderson to repeat hearsay (he admitted under oath "hearsay") yet he participated in a dialogue to create a negative inferences about me (his patient). If you don't know something firsthand, don't volunteer information to suggest that you do--as if I'm to blame for his lack of documentation! To review, I think their operation is simple and cheap and may work for common folk in need of a simple procedure. But if your needs are extraordinary (aka "cosmetically challenged") and you want to be treated professionally, then I give them two thumbs down. They cut the bologna too thin and implied my fault.

Pros: they're really friendly on the surface

Cons: you may find that anything goes in the event that follow up becomes necessary

 

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