Michael E. Jones, DDS

★★★☆☆

About Michael E. Jones, DDS

Categories
  • Oral Surgeons

Health & Medical

Health & Medical
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My recent experience with Dr. Jones and his staff has been nothing but pleasant most enjoyable. First of all, the staff was more than well informed and answered all my questions thoroughly whether it was in person on through the phone. Dr. Jones himself is very friendly and provides amazing background into my personal case and goes step by step as to what needs to be done and how plans to go about. Following my surgery he even made a personal call to answer questions and check on my recovery in general! I have nothing but respect and appreciation for Fox River Oral Surgery and would surely recommend this office to friends and family.

5
★★★★★

My recent experience with Dr. Jones and his staff has been nothing but pleasant most enjoyable. First of all, the staff was more than well informed and answered all my questions thoroughly whether it was in person on through the phone. Dr. Jones himself is very friendly and provides amazing background into my personal case and goes step by step as to what needs to be done and how plans to go about. Following my surgery he even made a personal call to answer questions and check on my recovery in general! I have nothing but respect and appreciation for Fox River Oral Surgery and would surely recommend this office to friends and family.

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Apparently "flinching" by a patient during a difficult extraction "makes [him] nervous", is seen as "drama", and this "drama" is why my "teeth are in the shape they're in" (direct quotes from Jones). Patient care, in theory and in practice, is nonexistent. It remains to be seen if the work was done properly. (note added later: to her credit, the brand new assistant was kind, patient, and caring.)

1
★☆☆☆☆

Apparently "flinching" by a patient during a difficult extraction "makes [him] nervous", is seen as "drama", and this "drama" is why my "teeth are in the shape they're in" (direct quotes from Jones). Patient care, in theory and in practice, is nonexistent. It remains to be seen if the work was done properly. (note added later: to her credit, the brand new assistant was kind, patient, and caring.)

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2 out of 2 people found this review helpful.

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My dentist referred me to a couple of oral surgeons in the area. I consulted with both as I had extensive work to be done. Between the two I interviewed I would not choose this one. I don't know if his work is good or not, but he was not half as thorough and personable as the other surgeon I worked with. While this man's staff was very nice, the other staff were much more on top of things and knowledgeable.

1
★☆☆☆☆

My dentist referred me to a couple of oral surgeons in the area. I consulted with both as I had extensive work to be done. Between the two I interviewed I would not choose this one. I don't know if his work is good or not, but he was not half as thorough and personable as the other surgeon I worked with. While this man's staff was very nice, the other staff were much more on top of things and knowledgeable.

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1 out of 1 people found this review helpful.

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Dr Jones was very thorough, he explained everything in detail! His staff was wonderful and made me feel so comfortable! I was so nervous about my surgery and it was over before I knew it and healing was so simple! Im defintely going to tell all my friends to go here!!

5
★★★★★

Dr Jones was very thorough, he explained everything in detail! His staff was wonderful and made me feel so comfortable! I was so nervous about my surgery and it was over before I knew it and healing was so simple! Im defintely going to tell all my friends to go here!!

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After being prepared for surgery this doctor's assistant came in to tell me that I asked to many questions and asked me to leave. The nurses took all the apparatus off of me, gave me my coat and shoved me out the door. I came back in to ask why they had done this? They told me again I had asked to many questions and there was no time to do my surgery. I never saw the Dr, so I wrote a letter asking for an explanation and an apology. I received none. I wrote again asking for a refund of my fees. No refund was given. I made a report to the IL Dept. of professional regulation. He told the dept. that he needed more time to review my case. If that were true, why couldn't he have just told me that? I went to a new doctor, got the work done and was told that my case was "textbook". I don't know why this man treated me like this. An apology would have resolved the whole issue. However, I am still waiting. Someday, hopefully, he may grow up and understand the power of a simple apology.

1
★☆☆☆☆

After being prepared for surgery this doctor's assistant came in to tell me that I asked to many questions and asked me to leave. The nurses took all the apparatus off of me, gave me my coat and shoved me out the door. I came back in to ask why they had done this? They told me again I had asked to many questions and there was no time to do my surgery. I never saw the Dr, so I wrote a letter asking for an explanation and an apology. I received none. I wrote again asking for a refund of my fees. No refund was given. I made a report to the IL Dept. of professional regulation. He told the dept. that he needed more time to review my case. If that were true, why couldn't he have just told me that? I went to a new doctor, got the work done and was told that my case was "textbook". I don't know why this man treated me like this. An apology would have resolved the whole issue. However, I am still waiting. Someday, hopefully, he may grow up and understand the power of a simple apology.

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3 out of 4 people found this review helpful.

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Did a consult with several oral surgeons in the area. Found this office to be "OK" but other surgeons in the area are much more professional and thorough.

1
★☆☆☆☆

Did a consult with several oral surgeons in the area. Found this office to be "OK" but other surgeons in the area are much more professional and thorough.

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3 out of 4 people found this review helpful.

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I was one of Dr. Jones' patient's 2 years ago and I can't say enough about him or his staff. When I arrived for my consult, surgery, and follow up I did not wait more than ten minutes to be taken back. When Dr. Jones came in he looked and acted professional. He spent at least 30 minutes with me just for my consult explaining the procedure and answering my questions. When I came in for surgery his staff calmed my fears. I could go on for hours about how great my experience was, but I won't. I would trust him with any of my family or friends, and have actually referred many of them to him.

5
★★★★★

I was one of Dr. Jones' patient's 2 years ago and I can't say enough about him or his staff. When I arrived for my consult, surgery, and follow up I did not wait more than ten minutes to be taken back. When Dr. Jones came in he looked and acted professional. He spent at least 30 minutes with me just for my consult explaining the procedure and answering my questions. When I came in for surgery his staff calmed my fears. I could go on for hours about how great my experience was, but I won't. I would trust him with any of my family or friends, and have actually referred many of them to him.

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1 out of 3 people found this review helpful.

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Dr. Jones was wonderful! Very polite as were his staff. I was very nervous with this procedure, they put my mind to rest and all went well. I would recommend him to all.,

5
★★★★★

Dr. Jones was wonderful! Very polite as were his staff. I was very nervous with this procedure, they put my mind to rest and all went well. I would recommend him to all.,

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1 out of 3 people found this review helpful.

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While Dr. Jones may be a brilliant surgeon I will never know. While being prepped for surgery and chatting with the nurses the receptionist came in and announced that I asked too many questions and there was no time to do the surgery. The nurses quickly unhooked me from the various appartus and I found myself standing outside in the cold. I went back in to inqire about what really happened and was told again that I asked to many questions! At no time did I even see this doctor, let alone talk to him. I can only assume they overbooked and this uprofessional man did not have the nerve to talk to me. There are many good surgeons in the area. Pass this one by and choose one that is a grownup and not a coward who hides behind his poor staff.

1
★☆☆☆☆

While Dr. Jones may be a brilliant surgeon I will never know. While being prepped for surgery and chatting with the nurses the receptionist came in and announced that I asked too many questions and there was no time to do the surgery. The nurses quickly unhooked me from the various appartus and I found myself standing outside in the cold. I went back in to inqire about what really happened and was told again that I asked to many questions! At no time did I even see this doctor, let alone talk to him. I can only assume they overbooked and this uprofessional man did not have the nerve to talk to me. There are many good surgeons in the area. Pass this one by and choose one that is a grownup and not a coward who hides behind his poor staff.

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1 out of 2 people found this review helpful.

 

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