Michael N. Smith, DMD

★★☆☆☆

About Michael N. Smith, DMD

Categories
  • Ob-Gyn

Health & Medical

Health & Medical
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"chair-side" manner is lacking. Most importantly, watch your insurance EOBs and match against your bills; their billing company almost always makes errors and does not acknowledge the patient's communications, but continues to send bills with collection agency agency threats. Only after I asked my insurance to step in did billing acknowledge "an error." Also, should you overpay based on their estimate of your cost, good luck getting your money back; you will find it incidentally as a credit on your account--but then wait up to 3 months to get a refund.

The staff at the clinic, however, is lovely, friendly and wonderful.

2
★★☆☆☆

"chair-side" manner is lacking. Most importantly, watch your insurance EOBs and match against your bills; their billing company almost always makes errors and does not acknowledge the patient's communications, but continues to send bills with collection agency agency threats. Only after I asked my insurance to step in did billing acknowledge "an error." Also, should you overpay based on their estimate of your cost, good luck getting your money back; you will find it incidentally as a credit on your account--but then wait up to 3 months to get a refund.

The staff at the clinic, however, is lovely, friendly and wonderful.

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