Michelle N. Gonzales, MD

★☆☆☆☆

About Michelle N. Gonzales, MD

Categories
  • Family Practice Doctors

Health & Medical

Health & Medical
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I asked for a wellness exam when I made the appt. It took nearly two months until my first visit. I discussed with the Dr. that I wanted a bone scan with a screening code, as I have a $2600 credit for wellness exams. I told her I had osteopenia. She stated she didn't know if the insurance would pay under the screening code. I asked for her to try it. The bone scan was ended up coded for a diagnostic. The Doctor's visit was coded the same, along with the blood tests. I am now out over $500. for what would have been 100% covered. Office & Dr refuses to re bill with the correct codes. Also billed my insurance for diagnoses that I have not had symptoms of for over 10 years and diagnosis that I told her I go to a neurologist for!

1
★☆☆☆☆

I asked for a wellness exam when I made the appt. It took nearly two months until my first visit. I discussed with the Dr. that I wanted a bone scan with a screening code, as I have a $2600 credit for wellness exams. I told her I had osteopenia. She stated she didn't know if the insurance would pay under the screening code. I asked for her to try it. The bone scan was ended up coded for a diagnostic. The Doctor's visit was coded the same, along with the blood tests. I am now out over $500. for what would have been 100% covered. Office & Dr refuses to re bill with the correct codes. Also billed my insurance for diagnoses that I have not had symptoms of for over 10 years and diagnosis that I told her I go to a neurologist for!

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