Mitchell N. Thomas, DMD

★★★★☆

About Mitchell N. Thomas, DMD

Categories
  • Dentists

Health & Medical

Health & Medical
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Preferred Pain Center

2813 East Camelback Road., 430 Phoenix, AZ

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Allen N. Peyghambarian, DDS

4045 East Union Hills Drive Suite 102a Phoenix, AZ

3.9091 22
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Top notch service! I felt like I was walking into the Hilton when I came in. The receptionist seemed like she was expecting me and was very pleasant. The girl who sees you at the end felt like an old high school friend. Dr. Thomas was friendly and easy going and the aid who helped him was cool and calm.

Pros: People who actually care about their patients
Financing options available
Not pushy
Didn't get shamed because I am a lousy flosser
Price is much lower than my old dentist

Cons: Can be difficult turning left into their parking lot. There was a maintanence crew working on the yard at the time of my appointment and getting around their truck was hard. The manager went out and made them move their trucks and apologized perfusely so I guess this was even okay.

5
★★★★★

Top notch service! I felt like I was walking into the Hilton when I came in. The receptionist seemed like she was expecting me and was very pleasant. The girl who sees you at the end felt like an old high school friend. Dr. Thomas was friendly and easy going and the aid who helped him was cool and calm.

Pros: People who actually care about their patients
Financing options available
Not pushy
Didn't get shamed because I am a lousy flosser
Price is much lower than my old dentist

Cons: Can be difficult turning left into their parking lot. There was a maintanence crew working on the yard at the time of my appointment and getting around their truck was hard. The manager went out and made them move their trucks and apologized perfusely so I guess this was even okay.

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I really like this office! I have came here for a long time but it just seems like each visit is better. The new manager is such a peach and the girls at the desk that she brought with her are delicious! I work in the Arizona Court System and have learned you can tell you I see alot of business related cases each day. Each time I go in each of the workers take time to greet me and make me feel like I am their only responcibility. That means alot to me. You can tell how a business is ran by the attitude and the attitude here is upbeat and personable. Money doesn't matter here, they have helped me out a few times in a pinch and didn't make me feel ashamed. I just can't tell you how wonderful this office is. It has always been good, but after being there today it just seems each time is even better to the point it made me want to share this with everyone.

5
★★★★★

I really like this office! I have came here for a long time but it just seems like each visit is better. The new manager is such a peach and the girls at the desk that she brought with her are delicious! I work in the Arizona Court System and have learned you can tell you I see alot of business related cases each day. Each time I go in each of the workers take time to greet me and make me feel like I am their only responcibility. That means alot to me. You can tell how a business is ran by the attitude and the attitude here is upbeat and personable. Money doesn't matter here, they have helped me out a few times in a pinch and didn't make me feel ashamed. I just can't tell you how wonderful this office is. It has always been good, but after being there today it just seems each time is even better to the point it made me want to share this with everyone.

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I woke up in the middle of the night with pain last night and Googled Dentist. This was the first office I called in the hope of their being a number for emergencies. There was on the office recording. I phoned the number and found a pleasant girl (albiet 2am) answer the call. I think what I am most impressed by is that I expected just and answering service, but the girl said she is actually the doctor's assistant. She was able to get me into the office before I had to go to work this morning. I have had instances like this before and had to wait (and hope) that the answering service called the office and they called me back. This office has the right idea and the right people on the phone. My visit with the doctor was good and they were able to work me in for treatment the same day. I didn't have to go days in pain, didn't miss work and didn't have to be all hopped up on pain med until they saw me when they could. I am impressed...and that is not an easy feat! I highly recommend this dentist!

5
★★★★★

I woke up in the middle of the night with pain last night and Googled Dentist. This was the first office I called in the hope of their being a number for emergencies. There was on the office recording. I phoned the number and found a pleasant girl (albiet 2am) answer the call. I think what I am most impressed by is that I expected just and answering service, but the girl said she is actually the doctor's assistant. She was able to get me into the office before I had to go to work this morning. I have had instances like this before and had to wait (and hope) that the answering service called the office and they called me back. This office has the right idea and the right people on the phone. My visit with the doctor was good and they were able to work me in for treatment the same day. I didn't have to go days in pain, didn't miss work and didn't have to be all hopped up on pain med until they saw me when they could. I am impressed...and that is not an easy feat! I highly recommend this dentist!

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1 out of 1 people found this review helpful.

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There has been change...but for the good! I have been a patient for a very long time. There was a period of time when the office was not ran as well and the staff was different, but it still wasn't aweful. The current staff members are the best yet. I think the doctors were young and it took them some time to get things figured out. They have it now. The office is clean and nice, the girls who work there are all wonderful the new manager is friendly and polite and wants to help.

5
★★★★★

There has been change...but for the good! I have been a patient for a very long time. There was a period of time when the office was not ran as well and the staff was different, but it still wasn't aweful. The current staff members are the best yet. I think the doctors were young and it took them some time to get things figured out. They have it now. The office is clean and nice, the girls who work there are all wonderful the new manager is friendly and polite and wants to help.

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1 out of 1 people found this review helpful.

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I have terrible teeth and had not been to a dentist in years. These people are wonderful. I needed so much work and wasn't sure how I would pay for it. The girl at the desk helped with financing and the manager then allowed me to set up payments to be debited from my account each month. I called a zillion offices over the years and none of them offered any thing like this. There was not shame in it either. These people really cared about my situation and not money. I have now almost finished the first part of my treatment and I physically and mentally feel better. The girls here have gotten to be almost like family. Please try this office. I have been here so many times in the past six months and they treat everyone wonderfully. It's hard to find people who care about others but they do here.

5
★★★★★

I have terrible teeth and had not been to a dentist in years. These people are wonderful. I needed so much work and wasn't sure how I would pay for it. The girl at the desk helped with financing and the manager then allowed me to set up payments to be debited from my account each month. I called a zillion offices over the years and none of them offered any thing like this. There was not shame in it either. These people really cared about my situation and not money. I have now almost finished the first part of my treatment and I physically and mentally feel better. The girls here have gotten to be almost like family. Please try this office. I have been here so many times in the past six months and they treat everyone wonderfully. It's hard to find people who care about others but they do here.

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1 out of 1 people found this review helpful.

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These people are of da hook! I broke a tooth eating candy and called all over tryin to git in someplace. The gurl on to phone schedule me in the same day. Soon as I git there they take me back and started working on me cuz I was in some serious pain. I didn't have insurance so they discounted for me and let me pay in two payments so I culd get things taken care of. They were real nice about it too. I figured they gone to lecture me bout how I take care of myself. They didn't they just told me it was okay and they understand. I will come back here for years to come.

5
★★★★★

These people are of da hook! I broke a tooth eating candy and called all over tryin to git in someplace. The gurl on to phone schedule me in the same day. Soon as I git there they take me back and started working on me cuz I was in some serious pain. I didn't have insurance so they discounted for me and let me pay in two payments so I culd get things taken care of. They were real nice about it too. I figured they gone to lecture me bout how I take care of myself. They didn't they just told me it was okay and they understand. I will come back here for years to come.

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1 out of 1 people found this review helpful.

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The thing I like best about this office is how nice the girls in the office are, how Dr. Thomas treats you like you are really important to him, how gentle the office is and how they really understand how scared I am to go to the dentist. They have specialist in the office so it is really nice that I was able to have the work I needed done all done in the office. I didn't have to explain my circumstances to different people over and over. The girls are so friendly and they really care about you. They ask through the ordeal if you are okay. They are just wonderful there.

5
★★★★★

The thing I like best about this office is how nice the girls in the office are, how Dr. Thomas treats you like you are really important to him, how gentle the office is and how they really understand how scared I am to go to the dentist. They have specialist in the office so it is really nice that I was able to have the work I needed done all done in the office. I didn't have to explain my circumstances to different people over and over. The girls are so friendly and they really care about you. They ask through the ordeal if you are okay. They are just wonderful there.

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1 out of 1 people found this review helpful.

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My employer signed for new insurance and this was one of the first on the list. I schedule my appointment and the girl who answered the phone was very friendly and worked around my schedule. I haven't seen a dentist in years after a bad experience and expected to be chastised. The girl on the phone let me know that it was fine and that all that mattered is they were going to take care of me. That was true. When I got to the office I was greeted like the already knew me, the forms were simple and the nurses in the back were so nice. They even asked if I was comfortable before they started. I read some bad things about the office between the time I scheduled and the time I went in and I think people must be talking about the wrong office. I was treated wonderfully and have even recommended to my co-workers to go here because of how nice everyone was.

5
★★★★★

My employer signed for new insurance and this was one of the first on the list. I schedule my appointment and the girl who answered the phone was very friendly and worked around my schedule. I haven't seen a dentist in years after a bad experience and expected to be chastised. The girl on the phone let me know that it was fine and that all that mattered is they were going to take care of me. That was true. When I got to the office I was greeted like the already knew me, the forms were simple and the nurses in the back were so nice. They even asked if I was comfortable before they started. I read some bad things about the office between the time I scheduled and the time I went in and I think people must be talking about the wrong office. I was treated wonderfully and have even recommended to my co-workers to go here because of how nice everyone was.

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1 out of 1 people found this review helpful.

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I've had great experiences at this office. Both my daughter and I have been seen for routine care and I was able to get my 7 yo in within 15 minutes after she broke a tooth at school. We have seen several of the dentists and have been pleased with them all. My daughter has had to have two teeth pulled and they were fantastic at keeping her calm. The only issue I have with the office is that you sometimes have to schedule exams and cleanings for different times. Other than that, we love this office.

5
★★★★★

I've had great experiences at this office. Both my daughter and I have been seen for routine care and I was able to get my 7 yo in within 15 minutes after she broke a tooth at school. We have seen several of the dentists and have been pleased with them all. My daughter has had to have two teeth pulled and they were fantastic at keeping her calm. The only issue I have with the office is that you sometimes have to schedule exams and cleanings for different times. Other than that, we love this office.

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1 out of 1 people found this review helpful.

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Okay folks...this guy knows how to handle someone who is terrified of the dentist! I broke a tooth and had to see someone quick and had a fantastic experience here! There was no pain at all. I was really afraid I would be lectured because I havn't seen a dentist in years. I was worried my mouth was a train wreck, worried they wouldn't see me because I don't have insurance and was terrified of the pain. They all understood everything and treated me wonderfully. I think they truly understood all of my fears and none of them were an issue. They all kept assuring me that it was all normal stuff they see every day and it is okay "they just want to make sure I am taken care of."

5
★★★★★

Okay folks...this guy knows how to handle someone who is terrified of the dentist! I broke a tooth and had to see someone quick and had a fantastic experience here! There was no pain at all. I was really afraid I would be lectured because I havn't seen a dentist in years. I was worried my mouth was a train wreck, worried they wouldn't see me because I don't have insurance and was terrified of the pain. They all understood everything and treated me wonderfully. I think they truly understood all of my fears and none of them were an issue. They all kept assuring me that it was all normal stuff they see every day and it is okay "they just want to make sure I am taken care of."

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1 out of 1 people found this review helpful.

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After being phoned by the school nurse that my 12 year old had taken a softball to the face and needed to see a dentist promptly, I called several offices in the area since it is close to the school but no one would see him. When I phoned Dr. Thomas' office I explained the situation and was told to come in immediately. There were other patients in the waiting room and the staff anticipated us coming and ushered my hysterical son and myself to a private room so that he was't stared at in the waiting area. The dental assistant was gentle and soothing and able to calm a very frightened child down. The dentist came in and just sat and talked for a few minutes to ease my son's nerves before ever asking to look in his mouth. He too was so gentle and asked repeatedly if my son was okay while he worked on him. He asked what kind of music my son liked and within a few moments the assistant produced someone's personal IPOD with the music my son liked playing. The assistant held his hand while he listened to his music instead of the sound of all the equipment.

It was an experience that as a mother you appreciate.

5
★★★★★

After being phoned by the school nurse that my 12 year old had taken a softball to the face and needed to see a dentist promptly, I called several offices in the area since it is close to the school but no one would see him. When I phoned Dr. Thomas' office I explained the situation and was told to come in immediately. There were other patients in the waiting room and the staff anticipated us coming and ushered my hysterical son and myself to a private room so that he was't stared at in the waiting area. The dental assistant was gentle and soothing and able to calm a very frightened child down. The dentist came in and just sat and talked for a few minutes to ease my son's nerves before ever asking to look in his mouth. He too was so gentle and asked repeatedly if my son was okay while he worked on him. He asked what kind of music my son liked and within a few moments the assistant produced someone's personal IPOD with the music my son liked playing. The assistant held his hand while he listened to his music instead of the sound of all the equipment.

It was an experience that as a mother you appreciate.

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1 out of 1 people found this review helpful.

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I wrote before about how my son had been injured in gym class a few days ago. He saw the other Dr. Thomas (I think they are husband and wife but not sure) and again had a great experience. The staff recognized my son, which he loved. This visit was for the second portion of the treatment plan to fix the damage from where a ball hit him in the mouth. As a mom you have to love the staff here. I read the bad comments after my first visit here and I didn't encounter anything that I read.
There is a huge parking lot behind the office, the staff all spoke English and were very nice and I know that there are two Hygenists because I heard them talking about their schedules and patient load. Everyone that came in and out while we were in the office was treated really well. It seems like they know all of there patients and everyone seemed really happy. I read one person never had a good cleaning because they are fast. That is one of the things I like is that they are efficient and fast here. I don't have half a day to sit in a dentist chair so when I schedule in for myself I will appreciate that a cleaning takes only a few minutes. I think some people are just impossible to please!

5
★★★★★

I wrote before about how my son had been injured in gym class a few days ago. He saw the other Dr. Thomas (I think they are husband and wife but not sure) and again had a great experience. The staff recognized my son, which he loved. This visit was for the second portion of the treatment plan to fix the damage from where a ball hit him in the mouth. As a mom you have to love the staff here. I read the bad comments after my first visit here and I didn't encounter anything that I read.
There is a huge parking lot behind the office, the staff all spoke English and were very nice and I know that there are two Hygenists because I heard them talking about their schedules and patient load. Everyone that came in and out while we were in the office was treated really well. It seems like they know all of there patients and everyone seemed really happy. I read one person never had a good cleaning because they are fast. That is one of the things I like is that they are efficient and fast here. I don't have half a day to sit in a dentist chair so when I schedule in for myself I will appreciate that a cleaning takes only a few minutes. I think some people are just impossible to please!

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1 out of 1 people found this review helpful.

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I saw the dentists at this facility over several years from 2003-2006. First, the staff was quite unprofessional; I guess the dentists are too cheap to hire quality people. Second, I never had a good cleaning there; it literally took no more than 5 min and was rarely done by a hygienist (again too cheap to hire one). Third, every time I went in I was told I had several cavities, so I had them done thinking it was true. The last straw was in 2006; I went in and was told I had seven cavities and a crown needed. I finally went and paid full price to a quality dentist for a second opinion. He was able to fix the tooth that I was told needed a crown, it just happened to be a big cavity...just one not seven, that's right the other so called cavities were just stains...if even that. I have not had any problems, or cavities, since. Throughout the three years of going to this dental office I spent a lot more money on bogus cavities than if I were to have paid full price out of pocket for a good cleaning and exam from an honest dentist.

1
★☆☆☆☆

I saw the dentists at this facility over several years from 2003-2006. First, the staff was quite unprofessional; I guess the dentists are too cheap to hire quality people. Second, I never had a good cleaning there; it literally took no more than 5 min and was rarely done by a hygienist (again too cheap to hire one). Third, every time I went in I was told I had several cavities, so I had them done thinking it was true. The last straw was in 2006; I went in and was told I had seven cavities and a crown needed. I finally went and paid full price to a quality dentist for a second opinion. He was able to fix the tooth that I was told needed a crown, it just happened to be a big cavity...just one not seven, that's right the other so called cavities were just stains...if even that. I have not had any problems, or cavities, since. Throughout the three years of going to this dental office I spent a lot more money on bogus cavities than if I were to have paid full price out of pocket for a good cleaning and exam from an honest dentist.

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1 out of 2 people found this review helpful.

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I have been going to Thomas for the past 6 years. The last two times I have visited, the service has been poor. They are always late getting me in. I show up 15 mins early for my appointment, and I dont see the Dentist until 40 mins after my appointment. You voice you concerns and it goes in one ear and out the other. The Manager is unhelpful and doesnt seem to care! Its not like it use to be.

1
★☆☆☆☆

I have been going to Thomas for the past 6 years. The last two times I have visited, the service has been poor. They are always late getting me in. I show up 15 mins early for my appointment, and I dont see the Dentist until 40 mins after my appointment. You voice you concerns and it goes in one ear and out the other. The Manager is unhelpful and doesnt seem to care! Its not like it use to be.

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0 out of 1 people found this review helpful.

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This office was so helpful with the treatment I was getting done. I have been a patient there for a very long time and I have notice signifant changes there. There doctors are caring, dental staff and front desk are so cheerful. The atmosphere has dramatically changed. Not only that, I could see dental specialists there. Thanks Thomas and Thomas Dental for superior service.

Wendy T.

5
★★★★★

This office was so helpful with the treatment I was getting done. I have been a patient there for a very long time and I have notice signifant changes there. There doctors are caring, dental staff and front desk are so cheerful. The atmosphere has dramatically changed. Not only that, I could see dental specialists there. Thanks Thomas and Thomas Dental for superior service.

Wendy T.

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1 out of 1 people found this review helpful.

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I tried to get in twice to the dentist, and both times the staff was really rushed and unhelpful. I finally scheduled my appt during my lunch (because they didn't have later hours) and had to drive across town to get there, and when I arrived they told me that my appt was later and they couldn't fit me in because everyone was out to lunch. I had confirmed the appt the day before, too! They weren't even sympathetic - "Sorry, too bad" was the attitude.The one time I did get to see the dentist he was very nice, but it was really rushed and the staff was not helpful. You pretty much always have to wait on hold when you call. It's a shame if the doctors are good because the scheduling and front staff turned me off right away.

1
★☆☆☆☆

I tried to get in twice to the dentist, and both times the staff was really rushed and unhelpful. I finally scheduled my appt during my lunch (because they didn't have later hours) and had to drive across town to get there, and when I arrived they told me that my appt was later and they couldn't fit me in because everyone was out to lunch. I had confirmed the appt the day before, too! They weren't even sympathetic - "Sorry, too bad" was the attitude.The one time I did get to see the dentist he was very nice, but it was really rushed and the staff was not helpful. You pretty much always have to wait on hold when you call. It's a shame if the doctors are good because the scheduling and front staff turned me off right away.

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0 out of 1 people found this review helpful.

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I've been sending my friends to this office for years. They are around the corner from my house, and always remember my name when I am in for an appointment. They are MY DENTIST for life. They are a very busy office, but always personal. I read the other reviews and I'm glad Dr. Thomas fired some of his bad employees. Top noch new staff.

5
★★★★★

I've been sending my friends to this office for years. They are around the corner from my house, and always remember my name when I am in for an appointment. They are MY DENTIST for life. They are a very busy office, but always personal. I read the other reviews and I'm glad Dr. Thomas fired some of his bad employees. Top noch new staff.

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1 out of 1 people found this review helpful.

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I recently took my children into this office for their dental exams. I was very happy with the way the whole staff were so friendly and kind to my children. They were patient and happy to talk to my children. The doctor explained everything he was doing so my children would not be afraid. He also explained to each child how important it is to brush and floss and how to do these properly. He recommended sealants for my younger children and explained why these are so important and effective. After, they let my children pick a small toy from the "treasure box." My children can't wait to go back and I couldn't be happier!

5
★★★★★

I recently took my children into this office for their dental exams. I was very happy with the way the whole staff were so friendly and kind to my children. They were patient and happy to talk to my children. The doctor explained everything he was doing so my children would not be afraid. He also explained to each child how important it is to brush and floss and how to do these properly. He recommended sealants for my younger children and explained why these are so important and effective. After, they let my children pick a small toy from the "treasure box." My children can't wait to go back and I couldn't be happier!

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1 out of 1 people found this review helpful.

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The first day I waited an hour and a half in the chair and no dentist arrived. I finally left and rescheduled. On the next appointment they could not accomodate my work hours, so I finally gave in to a time. People were being rushed thru like they were on a production line. The largely bad english speaking staff had male friends sitting in the chair at the counter next to me while I conduct business. They talked back and forth like they were at home. There was no organization. Next i cancelled all appts and asked for my x-rays, I had brought these with me. The staff ran up and down the hall, I stood there for 45 min. finally they told me they need to make copies but could only do that when oner person was in, they told me to come back in two days. I came back the xrays were ready but not in the envelope I brought them in. I asked for a envelope or folder they refused me, I walked out with them in hand but lost one. This was like going to a free clinic that charges you, the largely hispanic staff ignores you and there is no business atmosphere. If you are spending money don't give it to this substandard place.

1
★☆☆☆☆

The first day I waited an hour and a half in the chair and no dentist arrived. I finally left and rescheduled. On the next appointment they could not accomodate my work hours, so I finally gave in to a time. People were being rushed thru like they were on a production line. The largely bad english speaking staff had male friends sitting in the chair at the counter next to me while I conduct business. They talked back and forth like they were at home. There was no organization. Next i cancelled all appts and asked for my x-rays, I had brought these with me. The staff ran up and down the hall, I stood there for 45 min. finally they told me they need to make copies but could only do that when oner person was in, they told me to come back in two days. I came back the xrays were ready but not in the envelope I brought them in. I asked for a envelope or folder they refused me, I walked out with them in hand but lost one. This was like going to a free clinic that charges you, the largely hispanic staff ignores you and there is no business atmosphere. If you are spending money don't give it to this substandard place.

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0 out of 1 people found this review helpful.

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My wife and 4 kids have been going to Thomas and Thomas Dental for the last 10 years. We love it. Easy to get into, great with my family and takes ins.

PROS: Great location and Parking
CONS: none

5
★★★★★

My wife and 4 kids have been going to Thomas and Thomas Dental for the last 10 years. We love it. Easy to get into, great with my family and takes ins.

PROS: Great location and Parking
CONS: none

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1 out of 1 people found this review helpful.

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My husband and I went to this location based on a positive review in Phoenix Magazine. We both experienced being treated by unfriendly dentists in a cattle call atmosphere. After going to this location 3 separate times with negative experiences, we finally have had enough and began looking for a new dentist.

1
★☆☆☆☆

My husband and I went to this location based on a positive review in Phoenix Magazine. We both experienced being treated by unfriendly dentists in a cattle call atmosphere. After going to this location 3 separate times with negative experiences, we finally have had enough and began looking for a new dentist.

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0 out of 1 people found this review helpful.

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First clue, they have no parking. You practically have to park across 7th st (safeway) and run through 4 lanes of traffic to get to their office. The staff was not up to par and the doctors were not very compasionate or informative. My husband and I were split up and we both had the same experience. When attempting to change dentists I tried to get copies of x-rays; they wanted to charge me $50 for my own films that were paid for by my insurance!!!

PROS:
CONS: everything!!

1
★☆☆☆☆

First clue, they have no parking. You practically have to park across 7th st (safeway) and run through 4 lanes of traffic to get to their office. The staff was not up to par and the doctors were not very compasionate or informative. My husband and I were split up and we both had the same experience. When attempting to change dentists I tried to get copies of x-rays; they wanted to charge me $50 for my own films that were paid for by my insurance!!!

PROS:
CONS: everything!!

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1 out of 3 people found this review helpful.

 

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