Moheb, Alireza, Dds - San Miguel Dental

★★★☆☆
  • 1844 San Miguel Dr 206

    Walnut Creek, CA 94596

    Map & Directions
  • 925-279-3326

About Moheb, Alireza, Dds - San Miguel Dental

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Health & Medical

Health & Medical
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I really wanted to get my teeth cleaned. and I found this dental office because the office was very close to my house and they are opened on Saturday. I started calling them on Thursday to make an appointment and asked the staff if I can use my insurance and she ( her name started at P) said she will call me back after she checked. but she never call me back. and I called her the next day ( Friday), and she still didn't check if I can use my insurance there.
and she said she will call me back, but she never calls me back again.
and I gave up to go on Saturday. and she called me next week to make my appointment and left her message in my phone, but I was kind of upset of her service, so I decided to go to another dentist and I didn't call her back right away. but I couldn't find any dentist which are opened on Saturday, so I had to call her back. and she made an appointment on Saturday for me, but she still didn't check if I can use my insurance there. and she didn't call me back untill Saturday. and on Saturday, I wanted to make sure if I have an appointment before I go, so I called. and the phonecall forwarded to Martinez office and I have an appointment in Martinez. This terrible saff ( her name starts at P) didn't tell me to go to Martinez office, and she still didn't check my insurance. I really didn't like this staff's service. She was terrible staff in Walnut Creek office. so I will never go this office because of her.
I am so dissapointed.

1
★☆☆☆☆

I really wanted to get my teeth cleaned. and I found this dental office because the office was very close to my house and they are opened on Saturday. I started calling them on Thursday to make an appointment and asked the staff if I can use my insurance and she ( her name started at P) said she will call me back after she checked. but she never call me back. and I called her the next day ( Friday), and she still didn't check if I can use my insurance there.
and she said she will call me back, but she never calls me back again.
and I gave up to go on Saturday. and she called me next week to make my appointment and left her message in my phone, but I was kind of upset of her service, so I decided to go to another dentist and I didn't call her back right away. but I couldn't find any dentist which are opened on Saturday, so I had to call her back. and she made an appointment on Saturday for me, but she still didn't check if I can use my insurance there. and she didn't call me back untill Saturday. and on Saturday, I wanted to make sure if I have an appointment before I go, so I called. and the phonecall forwarded to Martinez office and I have an appointment in Martinez. This terrible saff ( her name starts at P) didn't tell me to go to Martinez office, and she still didn't check my insurance. I really didn't like this staff's service. She was terrible staff in Walnut Creek office. so I will never go this office because of her.
I am so dissapointed.

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My visit to Dr Miles was great, I love the office staff and the environment. Dr Miles is very careful and has a great chair side manner. I will recommend Dr Miles to anyone looking for a new dentist. Kim Lambert??

2
★★★★★

My visit to Dr Miles was great, I love the office staff and the environment. Dr Miles is very careful and has a great chair side manner. I will recommend Dr Miles to anyone looking for a new dentist. Kim Lambert??

Pros: Highly Recommended.

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Doctor & office manager, and staff were well trained. The office was high tech and very clean and neat. I recommended my entire family and friends to Dr. Alizera office. I was treated in a timely manner, NO pain, and the cost was very affordable, thanks Dr Alizera. Don L??

2
★★★★★

Doctor & office manager, and staff were well trained. The office was high tech and very clean and neat. I recommended my entire family and friends to Dr. Alizera office. I was treated in a timely manner, NO pain, and the cost was very affordable, thanks Dr Alizera. Don L??

Pros: Very Clean Office & Friendly Staff.

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My experience has been great with this dental office. I walked in with mind numbing pain and walked out satisfied...I had a comprehensive exam, 360 deg of each tooth, & great service! I highly recommend this dental office if you are looking for a sincere and thorough examination.

5
★★★★★

My experience has been great with this dental office. I walked in with mind numbing pain and walked out satisfied...I had a comprehensive exam, 360 deg of each tooth, & great service! I highly recommend this dental office if you are looking for a sincere and thorough examination.

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Disorganized. Unethical. Possibly uncertified.

First, my insurance company has this dentist listed under the name of Alireza Moheb, DDS, the actual certified dentist for the office. His certifications are displayed throughout the office...and only his certifications. When a "Dentist" by a different name treated me, I asked about Dr Moheb. I was told that he was the owner, but lived in Arizona...that he didn't actually practice there! Do any of the staff there have DDS credentials? Who knows!

Second, I came for an annual checkup and cleaning. I waiting for a very long time. When the "Dentist" finally saw me, he gave me a breif examination then sent me to the waiting room to review his proposed treatment plan with the receptionist. The short story is that they tried to charge me a price for a coded procedure that did not reflect the scheduled fee on my insurance plan for that code. When I questioned the amount, they backtracked and claimed that the procedure was actually cosmetic so my insurance would not cover the full amount. In response, I asked them to confirm that the code they used on my treatment plan was not actually accurate for the procedure they recommended, and they confirmed, stating that they were simply trying to do me a favor so that my insurance would cover some of the amount. So basically, they were advocating I have a cosmetic procedure while leading me to believe it was dentally necessary.

Finally, I asked about my cleaning and they claimed I wasn't scheduled for a cleaning and would have to schedule that for another time!

This office just doesn't seem above board. I wouldn't trust them. I did file a complaint with my insurance company.

0
★☆☆☆☆

Disorganized. Unethical. Possibly uncertified.

First, my insurance company has this dentist listed under the name of Alireza Moheb, DDS, the actual certified dentist for the office. His certifications are displayed throughout the office...and only his certifications. When a "Dentist" by a different name treated me, I asked about Dr Moheb. I was told that he was the owner, but lived in Arizona...that he didn't actually practice there! Do any of the staff there have DDS credentials? Who knows!

Second, I came for an annual checkup and cleaning. I waiting for a very long time. When the "Dentist" finally saw me, he gave me a breif examination then sent me to the waiting room to review his proposed treatment plan with the receptionist. The short story is that they tried to charge me a price for a coded procedure that did not reflect the scheduled fee on my insurance plan for that code. When I questioned the amount, they backtracked and claimed that the procedure was actually cosmetic so my insurance would not cover the full amount. In response, I asked them to confirm that the code they used on my treatment plan was not actually accurate for the procedure they recommended, and they confirmed, stating that they were simply trying to do me a favor so that my insurance would cover some of the amount. So basically, they were advocating I have a cosmetic procedure while leading me to believe it was dentally necessary.

Finally, I asked about my cleaning and they claimed I wasn't scheduled for a cleaning and would have to schedule that for another time!

This office just doesn't seem above board. I wouldn't trust them. I did file a complaint with my insurance company.

Pros: Location

Cons: More of a business than a Dentist

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I was treated like I was in a discount department store. The quality of the work done, terrible,i.e., paid in full for a lower partial, so poorly made that it tore my mouth and gums up when I tried to use it. After 3 months and many visits, many returns to the lab and supposed adjustments by the lab (because the dentist didn't even try to adjust it) I still did not have a usable partial. On the other hand I was charged for each visit to the dentist office, where I gave my partial to the dentist and she sent them to the lab. In desperation I finally went to another dentist. This dentist fixed my partial right away. However, he said that the partial was so ill fitting and needed such extensive re-working that they really needed to be re-done. Art Deco Dental refused to refund any of the money I paid for a usable partial which I never received nor any of the money I paid to make their unuseable partial workable for me. This is just the last thing that made me go somewhere else but there were many other unprofessional things that happened during the time I tried to use their services. I kept giving them chances because they accepted the company I was insured by. IT WAS NOT WORTH it !!! IF you care about your teeth care and/or ethics of the company and the people they employ make other arrangements even if it means paying more, in the long run (or in the short run) it will cost your more in everyway.

5
★★★★★

I was treated like I was in a discount department store. The quality of the work done, terrible,i.e., paid in full for a lower partial, so poorly made that it tore my mouth and gums up when I tried to use it. After 3 months and many visits, many returns to the lab and supposed adjustments by the lab (because the dentist didn't even try to adjust it) I still did not have a usable partial. On the other hand I was charged for each visit to the dentist office, where I gave my partial to the dentist and she sent them to the lab. In desperation I finally went to another dentist. This dentist fixed my partial right away. However, he said that the partial was so ill fitting and needed such extensive re-working that they really needed to be re-done. Art Deco Dental refused to refund any of the money I paid for a usable partial which I never received nor any of the money I paid to make their unuseable partial workable for me. This is just the last thing that made me go somewhere else but there were many other unprofessional things that happened during the time I tried to use their services. I kept giving them chances because they accepted the company I was insured by. IT WAS NOT WORTH it !!! IF you care about your teeth care and/or ethics of the company and the people they employ make other arrangements even if it means paying more, in the long run (or in the short run) it will cost your more in everyway.

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0 out of 1 people found this review helpful.

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Great dental office! Called in on Monday with a toothache, appointment on Tuesday, and feeling better that afternoon. Great staff that cares about their employees and sincere recommendations from the Dr. Best suggestion I can give is to have this office look at your dental health.

2
★★★★★

Great dental office! Called in on Monday with a toothache, appointment on Tuesday, and feeling better that afternoon. Great staff that cares about their employees and sincere recommendations from the Dr. Best suggestion I can give is to have this office look at your dental health.

Pros: Parking, Customers Service

Cons: When many patients, lobby is crowded

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I had a great experience they checked everything and explained how my insurance works. Lot better than my other dental office i use to go to they would just look at me and say everything looks good these guys actually toke their exam time very seriously and showed me everything.

Love it very clean and organized. As good as it gets!!!

2
★★★★★

I had a great experience they checked everything and explained how my insurance works. Lot better than my other dental office i use to go to they would just look at me and say everything looks good these guys actually toke their exam time very seriously and showed me everything.

Love it very clean and organized. As good as it gets!!!

Pros: parking, service, ambience

Cons: it was hot inside but it was a hot day!

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HORRIBLE EXPERIENCE!!! BEWARE...!
First I must say that finding a GOOD Cigna HMO dentist is a nightmare.
I looked up Dr. Moheb's rating online and several were negative but I was desperate for teeth cleaning.
The Hygienist measured my 'pockets' and thankfully only 3 teeth had a 6 rating. They presented me with a comprehensive dental plan that included a $95/tooth antibiotic treatment for 11 teeth, NOT be covered by insurance. I am a single mom and I told the office manager Blanca there was no way I could afford $1100! I said the 3 teeth with the '6' pockets would be ok to do.
When I returned for the cleaning appt I waited 30 mintues to be seen, and the hygienist did the antibiotic treatment on all teeth! It wasn't until they told me what what i owed until I figured it out. I was shocked!
I asked for xray copies and they stalled. Then I was told they were ready, but when I went refused to give them to me claiming no one called me! This is a Dental Code violation.
Stay AWAY!

1
★☆☆☆☆

HORRIBLE EXPERIENCE!!! BEWARE...!
First I must say that finding a GOOD Cigna HMO dentist is a nightmare.
I looked up Dr. Moheb's rating online and several were negative but I was desperate for teeth cleaning.
The Hygienist measured my 'pockets' and thankfully only 3 teeth had a 6 rating. They presented me with a comprehensive dental plan that included a $95/tooth antibiotic treatment for 11 teeth, NOT be covered by insurance. I am a single mom and I told the office manager Blanca there was no way I could afford $1100! I said the 3 teeth with the '6' pockets would be ok to do.
When I returned for the cleaning appt I waited 30 mintues to be seen, and the hygienist did the antibiotic treatment on all teeth! It wasn't until they told me what what i owed until I figured it out. I was shocked!
I asked for xray copies and they stalled. Then I was told they were ready, but when I went refused to give them to me claiming no one called me! This is a Dental Code violation.
Stay AWAY!

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0 out of 1 people found this review helpful.

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HORRIBLE!!
In my 22 years of dental care in the Bay Area I have never come across a more unprofessional, badly run office. They called to change my appt time thinking I had called them, when I hadn't. The the real mess began, when I allowed them to treat me despite all the negative reviews I read.. because I was desperate for a dentist in my area that took CIGNA HMO!

As a Sr. Business Manager for a large corporation, I am apalled at the way I was treated, lied to and hoodwinked into a HUGE bill that is not covered by Insurance!

They refuse to give me copies of my dental records, and lied about them being ready (I have the phone record) to get me down there! Then they denied calling me and demanded payment for a treatment I did not approve!!

Stay away!!!

0
★☆☆☆☆

HORRIBLE!!
In my 22 years of dental care in the Bay Area I have never come across a more unprofessional, badly run office. They called to change my appt time thinking I had called them, when I hadn't. The the real mess began, when I allowed them to treat me despite all the negative reviews I read.. because I was desperate for a dentist in my area that took CIGNA HMO!

As a Sr. Business Manager for a large corporation, I am apalled at the way I was treated, lied to and hoodwinked into a HUGE bill that is not covered by Insurance!

They refuse to give me copies of my dental records, and lied about them being ready (I have the phone record) to get me down there! Then they denied calling me and demanded payment for a treatment I did not approve!!

Stay away!!!

Pros: location

Cons: unprofessional, untruthful

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I completely disagree with the reviews on this page! The dentists at Art Deco Dental are very knowledgable and have great bedside manner. They are even open on Saturdays! The staff is extremely friendly and take the anxiety out of going to the dentist. And the dentists are top-notch.

I moved to the Bay Area 8 years ago and have jumped around from dentist to dentist because I could not find one that I liked. I was referred to Art Deco Dental by a friend 4 years ago and I have never gone to another dentist ever since! They go above and beyond my expectations

2
★★★★★

I completely disagree with the reviews on this page! The dentists at Art Deco Dental are very knowledgable and have great bedside manner. They are even open on Saturdays! The staff is extremely friendly and take the anxiety out of going to the dentist. And the dentists are top-notch.

I moved to the Bay Area 8 years ago and have jumped around from dentist to dentist because I could not find one that I liked. I was referred to Art Deco Dental by a friend 4 years ago and I have never gone to another dentist ever since! They go above and beyond my expectations

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Please do not go to these dentists. They are horrible and the service is horrible. They do shotty dental work and the staff will try to over charge you for services. If you have gone here, and had the same problems, please report them so they will be disciplined!

0
★☆☆☆☆

Please do not go to these dentists. They are horrible and the service is horrible. They do shotty dental work and the staff will try to over charge you for services. If you have gone here, and had the same problems, please report them so they will be disciplined!

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These dentists were awful! My husband and I both got work done here and spent a lot of money doing so. I recently moved to Charlotte, NC and was told by my dentist here(or I should say shown)that there were holes in all of my dental work that I had done. There was a tooth in the back of my mouth that was about to crack in half and needed a cap. It was hurting me at Art Deco, and I was told it was nothing. These Dentists are stupid! They also did not know how to do a proper cleaning. This place was a joke!

0
★☆☆☆☆

These dentists were awful! My husband and I both got work done here and spent a lot of money doing so. I recently moved to Charlotte, NC and was told by my dentist here(or I should say shown)that there were holes in all of my dental work that I had done. There was a tooth in the back of my mouth that was about to crack in half and needed a cap. It was hurting me at Art Deco, and I was told it was nothing. These Dentists are stupid! They also did not know how to do a proper cleaning. This place was a joke!

Pros: Good Parking

Cons: Awful Dentists, Exspensive, Horrible cleanings

 

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