Mortensen Spencer D OD

★★★★★

About Mortensen Spencer D OD

Health & Medical

Health & Medical
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Dr. Mortensen is great. He isn't rushed and takes a very thorough approach to understanding your needs and preferences and works with you to provide the best solutions. He goes above and beyond the normal revolving door approach of most

3
★★★★★

Dr. Mortensen is great. He isn't rushed and takes a very thorough approach to understanding your needs and preferences and works with you to provide the best solutions. He goes above and beyond the normal revolving door approach of most

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sss

3
★★★★★

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I went to Dr. Spencer on my way to having a cornea transplant ! He was my last stop before scheduling surgery. I walked out of his office with 20/20 vision in my right eye ! I literally saw things I have not seeen for 8 years ! Sound silly but I stopped in a shopping center on Redwood road just to read the building signs fromthe othe side of the parking lot !! Am I crazy-no I just went 8 yrs having to have my nose against the sign. He is still working on my left eye (I have 20/100 - walked in with 20/200), we have contacts on order. If my vision could not get better than what he provided thus far, I would not have surgery. Everything from this point is a plus. What a Miracle Worker. And yes I agree he is patient caring and a nice guy ! Contrary to the comment below, I also love the staff !

5
★★★★★

I went to Dr. Spencer on my way to having a cornea transplant ! He was my last stop before scheduling surgery. I walked out of his office with 20/20 vision in my right eye ! I literally saw things I have not seeen for 8 years ! Sound silly but I stopped in a shopping center on Redwood road just to read the building signs fromthe othe side of the parking lot !! Am I crazy-no I just went 8 yrs having to have my nose against the sign. He is still working on my left eye (I have 20/100 - walked in with 20/200), we have contacts on order. If my vision could not get better than what he provided thus far, I would not have surgery. Everything from this point is a plus. What a Miracle Worker. And yes I agree he is patient caring and a nice guy ! Contrary to the comment below, I also love the staff !

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I would think twice before you go to this eye Dr. I have gone to him for years and then about one year ago or more my prescription just wasn??t right. I kept trying different contacts that he would give me, but my sight just seemed off. Also, please note that you get charged every time you walk into his office. He is a nice guy and I have gone to him for years, so I felt bad complaining. Finally, my husband told me to get a second opinion. In one visit and one fitting by a new eye Dr. and I can finally see again! Dr. Mortensen also told me that I was in the latest and greatest contacts. My new eye Dr. seemed surprised and told me that the contacts I was wearing were at least 10 years old. Now I am sitting with a $70.00 or more box of contacts that I will NEVER use, plus I paid for one other box that I used but literally did not help my vision. He told me once the box is open then you can??t return them. Now he is sending me to collections over a $28.00 fee for a contact fitting. Laugh out loud. Yes, I am going to pay you $28.00 for not doing your job. Unbelievable, especially after I had to pay $200.00 plus to see a new eye Dr. and $20.00 for a new contact fitting, right after I just saw Dr. Mortensen. I should also add the new eye Dr. told me that if the contacts don??t work for some reason then he would replace them and stand by what he put me in. Good Luck. I would think twice before going to this eye Dr. Also, go ahead and ask his office in all the years that I have gone to him, if I have ever not paid him. NEVER!!! It has been a few months and the new contacts prescribed by the new Dr. are fantastic! You don't get paid money just because you are nice guy. You have to know what you are doing. My next stop is a complaint to a medical board.

0
★☆☆☆☆

I would think twice before you go to this eye Dr. I have gone to him for years and then about one year ago or more my prescription just wasn??t right. I kept trying different contacts that he would give me, but my sight just seemed off. Also, please note that you get charged every time you walk into his office. He is a nice guy and I have gone to him for years, so I felt bad complaining. Finally, my husband told me to get a second opinion. In one visit and one fitting by a new eye Dr. and I can finally see again! Dr. Mortensen also told me that I was in the latest and greatest contacts. My new eye Dr. seemed surprised and told me that the contacts I was wearing were at least 10 years old. Now I am sitting with a $70.00 or more box of contacts that I will NEVER use, plus I paid for one other box that I used but literally did not help my vision. He told me once the box is open then you can??t return them. Now he is sending me to collections over a $28.00 fee for a contact fitting. Laugh out loud. Yes, I am going to pay you $28.00 for not doing your job. Unbelievable, especially after I had to pay $200.00 plus to see a new eye Dr. and $20.00 for a new contact fitting, right after I just saw Dr. Mortensen. I should also add the new eye Dr. told me that if the contacts don??t work for some reason then he would replace them and stand by what he put me in. Good Luck. I would think twice before going to this eye Dr. Also, go ahead and ask his office in all the years that I have gone to him, if I have ever not paid him. NEVER!!! It has been a few months and the new contacts prescribed by the new Dr. are fantastic! You don't get paid money just because you are nice guy. You have to know what you are doing. My next stop is a complaint to a medical board.

Pros: NONE

Cons: Expects payment for not doing his job.

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My family and I have been going to Dr. Mortensen for years, and I can't recommend him highly enough. I really enjoy my office visits because I receive such excellent care and because Dr. Mortensen is so personable. I have always found the entire staff to be extremely professional. I whole-heartedly recommend him.

5
★★★★★

My family and I have been going to Dr. Mortensen for years, and I can't recommend him highly enough. I really enjoy my office visits because I receive such excellent care and because Dr. Mortensen is so personable. I have always found the entire staff to be extremely professional. I whole-heartedly recommend him.

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Dr. Mortensen was able to take a problem I had and lessen it. All the other optometrists I saw thought I needed a prism to correct my eye condition. Dr. Mortensen didn't think it was good to rely on anything more than a normal prescription. It took a little adjusting but my prescription works better, my eyes work better, and all with less than I had before. He knows eyes and looks for creative ways to solve problems. And he's a really nice guy to boot.

5
★★★★★

Dr. Mortensen was able to take a problem I had and lessen it. All the other optometrists I saw thought I needed a prism to correct my eye condition. Dr. Mortensen didn't think it was good to rely on anything more than a normal prescription. It took a little adjusting but my prescription works better, my eyes work better, and all with less than I had before. He knows eyes and looks for creative ways to solve problems. And he's a really nice guy to boot.

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